Av. Dom João II, Lisbon, Grande Lisboa, 1990-083, PortugalView Hotel Details
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Guest Reviews of Melia Lisboa Oriente Hotel
8.7/10
Very Good
139 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.3
Service8.6
Cleanliness8.8
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All reviews(139)
Positive reviews(37)
Reviews with photos/video(11)
Convenient location(10)
Easy to get around(6)
Close to train station(6)
Delicious breakfast(5)
Negative reviews(2)
Ala G.
Melia Room
Stayed in May 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on Jun 11, 2025
Good location, with easy metro connection to downtown and main tourist attractions. Nice and pleasant hotel. One thing I did not like is how dirty was the flooring the room.
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are glad you appreciated our location and found the hotel pleasant. At the same time, we are very sorry to hear about the cleanliness issue in your room. Please rest assured that your feedback has been shared with our housekeeping team to ensure improvements.We truly value your comments and hope to have the chance to welcome you again for a more satisfying stay.Kind regards,Diogo Lopes
Anonymous User
Standard Room with City View
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Dec 1, 2024
Great location near train station. Just 2-3 mins away. There is a big mall there with all you needed. Also very near the coast area for a walk.
Only con is the shower pressure abit low..
Mike07
Standard Room with City View
Stayed in Aug 2025
Couple
15 review
7.5/10
Posted on Sep 14, 2025
Room with connecting door. Too much noise from next room.
Response from Property: Dear Guest,Thank you for taking the time to share your experience. We are glad that you found our hotel clean and well-located.We apologize for the noise from the connecting room. We understand how this can affect your comfort, and we will review room allocations to minimize such disturbances in the future.We appreciate your feedback and hope to have the opportunity to welcome you back under more peaceful circumstances.Kind regards,Diogo Lopes
Guest User
Standard Room with City View
Stayed in Nov 2024
Couple
14 review
9.0/10
Great
Posted on Dec 29, 2024
Good hotel with a very convenient location, basically next to the main train station. All the shampoo, body wash and lotions are from Rituals, which is good quality and definitely a plus.
Breakfast was decent but nothing outstanding and pretty ordinary, though we later understood its quite common with other hotels in Portugal.
Staff was friendly and welcoming.
M523790****
Melia Room
Stayed in Jun 2024
Business traveler
1 review
4.5/10
Posted on Jul 29, 2024
4 star hotel, I found hair in the bedside table drawer. I had to call reception to ask for slippers, a toothbrush and a razor, there isn't a single cable to charge my cell phone...Breakfast was nothing special, very disappointed with the stay at this hotel, I don't recommend it. There are cheaper and better hotels around.
Guest User
Melia Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 22, 2025
The best hotel ever.
Response from Property: Dear Guest,Thank you for your outstanding review! We are thrilled to hear that you enjoyed every aspect of your stay, from our amenities and cleanliness to the surroundings and service. Your kind words mean a lot to us.We look forward to welcoming you back to Meliá Lisboa Oriente on your next visit to Lisbon!Kind regards,Diogo Lopes
Anonymous User
Standard Room with City View
Stayed in Jul 2023
Solo traveler
21 review
4.5/10
Posted on Sep 30, 2023
No staff no help wouldnt stay there again nothing going on in the area
Guest User
Standard Room with City View
Stayed in Jan 2023
Business traveler
1 review
9.5/10
Amazing
Posted on Feb 11, 2023
Excellent hotel. Spacious luxurious rooms and facilities. Comfortable beds. Very friendly and helpful service. All together great!
M61230****
Melia Room
Stayed in Aug 2025
Business traveler
28 review
10/10
Outstanding
Posted on Sep 21, 2025
The location is excellent, just 200 meters from the Oriental Railway Station, making it convenient for both the airport and the city. There's also a shopping mall diagonally across the street, complete with a supermarket.
The room was new and well-equipped. Perhaps because I booked a relatively cheap room, I couldn't see the ocean; it was on the train station side.
The breakfast was the best I've recently booked at similar-level European hotels, and quite plentiful. I noticed quite a few Chinese tourists, including many Chinese flight attendants, staying here, so I'd have liked some Chinese food.
A few shortcomings:
1. The bathroom partition was poorly designed, causing shower water to splash everywhere.
2. The soundproofing on the glass and walls was excellent, but the door's was average.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for sharing your detailed feedback! We are delighted to hear that you enjoyed our convenient location, the well-equipped room, and our breakfast selection.We also appreciate your constructive comments regarding the bathroom partition and door soundproofing. Please be assured that your observations have been shared with our team for further improvements.It was a pleasure having you at Meliá Lisboa Oriente, and we hope to welcome you again soon—perhaps next time with an ocean-view room!Kind regards,Diogo Lopes
Anonymous User
Melia Room
Stayed in Jul 2025
Solo traveler
8 review
7.7/10
Good
Posted on Sep 1, 2025
The hotel is conveniently located in the Expo area. Across from the shopping center is a large supermarket, with restaurants upstairs. The newly renovated top floor has seen numerous new restaurants and bars. The rooms are large and come with sofa beds. While the facilities are a bit dated and lacking in some areas, they're not a major concern. If you're sensitive to noise, avoid rooms facing the train station, as it can be quite noisy.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience. We are delighted that you appreciated our convenient location, the spacious rooms, and the nearby shopping and dining options.We apologize if some of our facilities did not fully meet your expectations and for any noise from the train station. Your comments are very helpful and have been shared with our team for future improvements.We hope to welcome you back soon for an even better stay.Kind regards,Diogo Lopes
Dongbeifengs
Melia Room
Stayed in May 2025
Business traveler
87 review
8.5/10
Very Good
Posted on Jun 30, 2025
The hotel is relatively close to the train station, but it was a bit difficult to walk there with a large suitcase because the small mosaics on the road caused a lot of resistance to the wheels. The breakfast was good and filling.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback. We are glad you enjoyed our breakfast and found our location convenient. We appreciate your note regarding the walkway and will share it with the relevant team. We hope to welcome you again for an even smoother stay.Kind regards,Diogo Lopes
ericjcchen
Melia Room
Stayed in Sep 2025
Couple
50 review
10/10
Outstanding
Posted on Oct 24, 2025
It is convenient to pick up the car at the airport, and there is a large shopping mall next to it for shopping and eating.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your fantastic review! We’re delighted to hear that you enjoyed our amenities, cleanliness, surroundings, and service.We’re glad you found our location convenient for airport car pick-up and enjoyed the nearby shopping mall.We look forward to welcoming you back soon!Kind regards,Diogo Lopes
Guest User
Melia Room
Stayed in Jun 2025
Couple
6 review
7.0/10
Posted on Aug 1, 2025
It's right next to Oriente Station! I needed to catch the CP train, but I mischecked the departure time, so I ate breakfast in a hurry and left. I left at 9:45 AM to catch the 10:09 AM train, but I arrived with plenty of time to spare, so I ended up waiting a long time for the later train... haha
It says it's a 4-star hotel, but it doesn't feel like one. There are no slippers inside, and it's supposed to be nighttime, but it's very dark inside. I requested a twin, but I was given a double.
If I come back to Lisbon, I'll probably look for a different hotel.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are glad that our convenient location next to Oriente Station was helpful for your travels. At the same time, we regret to learn that certain aspects of your stay, such as the room allocation, lighting, and amenities, did not fully meet your expectations. Please be assured that your comments have been shared with our team for improvement.We truly value your feedback and hope you may give us another opportunity to welcome you in the future.Kind regards,Diogo Lopes
1381627****
Standard Room with City View
Stayed in Jun 2025
Business traveler
8 review
10/10
Outstanding
Posted on Jul 19, 2025
The hotel is not far from the airport and is only ten minutes away from the Vasco da Gama shopping center.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your outstanding review! We are delighted that you enjoyed our convenient location close to the airport and Vasco da Gama shopping center. It’s wonderful to know that your stay was a positive experience, and we look forward to welcoming you back soon.Kind regards,Diogo Lopes
M330397****
Superior twin Room with Expo View
Stayed in Apr 2025
Business traveler
14 review
8.5/10
Very Good
Posted on Jul 30, 2025
The hotel is generally good, but it is a little small and the facilities are a bit old
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We are pleased to know that you had a generally good stay. At the same time, we appreciate your comments regarding the size and condition of the facilities, which we will take into consideration for future improvements. We look forward to welcoming you again on your next visit to Lisbon.Kind regards,Diogo Lopes