ibis budget Lugano Paradiso Reviews

The room was quite small, but clean enough. It's about a 30-minute walk to the city center. The front desk staff were quite rude, almost disdainful. The only good thing is its proximity to Paradiso or the train station.

The location is great, but the rooms are incredibly small – just too tiny. And the breakfast was really bad too.

This hotel is in a small border town, just a 5-minute walk from the train station. However, due to ongoing construction at the station, many trains are experiencing significant delays and skipping stops. For example, trains to Milan are bypassing this station, meaning you have to wait for the next one, which can be quite inconvenient and disrupt your travel plans. Travelers heading to other parts of Italy might want to consider this. There's also a cable car station nearby for mountain access.

A bit small given the price. I was given a room with no amenities at first for some reason.

The room was very clean, but overall had the basic necessities needed to get by. There were no charging ports by the bed, which meant we had to charge our phones by the sink (an active water outlet) which was a health and safety hazard. The bed was rock solid, which made the stay quite uncomfortable. The receptionists were really polite and made sure we had everything we needed. We saw a show at the LAC Lugano that evening which was really lovely and the hotel was conveniently located for this, but was quite tricky to find when coming from Central Lugano. The bathroom was separated into a shower and a toilet, where the sink was in the bedroom which was odd. The toilet didn’t have a lock on the door which lacked privacy and was more like a wardrobe style door, where you could hear everything going on behind it. The shower was a see-through glass door which again, lacked privacy. There were 3 coathangers to hang clothes and not a lot of storage space. The room overlooked the pool which was really lovely, and had a blackout blind to block out light in the morning. We could control the lights from a button beside our bed, which was helpful when going to sleep. However, the shower light wouldn’t turn off at night which was irritating, as when we tried to take the key card that activated the lights out, it cancelled out the power and we couldn’t charge our phones. Overall, this stay was alright for one night but we couldn’t stay here for a week. The negatives outweighed the positives massively.

Best trip ever. Stay for 1 day better then stay many days. Good for solo traveller.

Clean One little problem is when taking shower the water could get out the shower door the cause is the door handle is actually a hole in the door glass the water can get out through this hole and the bottom of the door then cause a lot of mess

Simple is the best.

If you want to use the budget Ibis, I do not recommend it at all, as the value of money does not suit the service provided. I do not recommend this hotel at all. There is no air conditioning, and if there is an air conditioner, it is shared, and you cannot control its cold. The room temperature was 40 degrees Celsius.😠 Overall 1 of 5 But the other IBIS hotel in the same building is better but not recommended also. The hotel location very good, brackets good. Overall 2 of 5 . 

Good overall.

Good service, clean, and close to the train station. I really enjoy the time living here.

Good basic hotel for a quick stay.

Friendly staff

Very good