Guest Reviews of Lushan Yunlian Hotel (Guling Street Cableway Upper Platform)
9.6/10
Excellent
2453 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.8
Cleanliness9.6
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Positive reviews(2439)
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Great location(681)
Delicious breakfast(377)
Easy to get around(316)
Friendly front desk staff(278)
Tasty restaurant(225)
Offers pick-up/drop-offs(89)
Has facilities for children(22)
Negative reviews(14)
Anonymous User
Comfy Standard Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 17, 2025
The hotel boasts an incredibly convenient location. It's visible right upon exiting the cable car station, and the sightseeing bus stop is just outside its doors. Guling Town's main street is merely a pleasant 10-minute walk away. This makes it perfect for travelers with seniors, as it significantly cuts down on walking distances. The breakfast spread also offers a wide variety of options.
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Response from Property: 【自助洗衣房】感謝您的讚賞!我們相信生命中的每一次邂逅都殊為不易,很高興在分別之後還能給您留有美好的回憶。我們唯一的期望就是用我們專業貼心的服務,為您的旅途生活中增加一點快樂與美好!期待您的再次入住哦!
Litthins
Panorama Room (Double Bed) (Floor Heating)
Stayed in Aug 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Sep 13, 2025
As a first-time visitor to Lushan, the hotel's location and service far exceeded my expectations.
Firstly, the location is superb. If you're taking the cable car up the mountain, you can check in within a minute of exiting the station and turning right – it's literally right next door. There's a town on the mountain, and while the attractions are spread out, I bought a 70 RMB scenic shuttle bus ticket for unlimited rides. Crucially, the nearest bus stop is directly opposite the hotel, which is incredibly convenient.
Regarding dining, prices on the mountain can be quite high, but the hotel's own restaurant offers excellent value for money. The portion sizes are very generous; one dish is usually enough for a single person. I ordered two dishes and was too full to finish them! You can generally get a delicious meal for under 50 RMB per person.
As for the accommodation, I visited on a weekday, and the front desk kindly upgraded my room type, which I greatly appreciated. The room was clean and tidy, and there was no noise at night, so I had a very restful sleep.
In summary, this is a truly fantastic hotel that greatly surpassed my expectations. I wish the establishment continued success and hope everyone visiting has a wonderful time.
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Response from Property: 【免費愛心傳遞登山杖】得到您的認可,我們感到幸福的像花兒一樣。寒來暑往、風物各異、在千山萬水的細節裏,尋找時間更迭的痕跡,我們定不負卿的喜愛,用心做事,繼續保持,衹為下次您能夠更加滿意,我們期待着與您的再次相遇哦!
Guest User
Comfy Standard Room
Stayed in Aug 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 12, 2025
The hotel arranged a station pickup, and the front desk staff provided professional service throughout, explaining Lushan's attractions and offering restaurant recommendations. Our room was quiet and had no unpleasant smells. A unique touch was that the tap water was actual mountain spring water. The bedding was clean and fresh, and the air conditioning temperature was just right. The breakfast buffet in the morning was also excellent. Highly recommend!
Original textTranslated by Google
Response from Property: 【免費愛心傳遞登山杖】得到您的認可,我們感到幸福的像花兒一樣。寒來暑往、風物各異、在千山萬水的細節裏,尋找時間更迭的痕跡,我們定不負卿的喜愛,用心做事,繼續保持,衹為下次您能夠更加滿意,我們期待着與您的再次相遇哦!
Anonymous User
Themed Family Friendly Featured Children's Room (Floor Heating)
Stayed in Aug 2025
Other
3 review
8.5/10
Very Good
Posted on Sep 11, 2025
Service: Excellent. The staff were incredibly helpful, offering enthusiastic and comprehensive advice on exploring Lushan's various scenic spots. They even gave us a small gift when we checked out.
Location: Prime location, right at the exit of the cable car station, making it very convenient to catch the scenic shuttle buses.
Cleanliness: The room had a very strong musty odor. While this might be related to the mountain climate and recent rainfall in Lushan, the intensity of the smell was truly unbearable. It left me feeling light-headed, groggy, and with a sore throat. The room's dehumidifier was completely full; no one emptied it, so I had to do it myself, and it seemed to have little effect. The bedding still felt damp and clammy against my skin, and the musty smell persisted strongly. My headache and sore throat only began to subside somewhat after I left the hotel and spent a long time exploring the mountains.
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Response from Property: 尊敬的賓客您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客人都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Huaipiqigongzi
Elegant 2-bed Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 7, 2025
The hotel's location is absolutely superb – it's incredibly convenient for mountain access and getting around, meaning you don't have to walk an extra step. The service was attentive and warm. The room was larger than expected and spotlessly clean. The complimentary toiletries were also of good quality. Breakfast offered a wide variety, was clean, and tasted delicious. Definitely worth a stay!
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Response from Property: 【還有充電樁】在平凡世界裏過着平凡的生活,我們時常面對苦難,我們時常猶豫駐足不前,我們時常在生活中找不到前進信心,可是這個時候你帶着温暖出現,給予了夥伴,最肯定的yes,最温暖的微笑!要經常回來看看哦!
Liuzhizhuan
Elegant 2-bed Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 7, 2025
My stay at Lushan Yunlian Hotel was truly an exquisite experience. The hotel is ideally located in the heart of the scenic area, where opening the window reveals stunning views of the town and surrounding mountains, as if nature's beauty were framed in your private gallery. The room design beautifully integrates local cultural elements, showcasing meticulous attention to detail. From the plush bedding to the smart amenities, every aspect exudes high-end quality.
The staff are professional and genuinely warm, providing seamless service from the heartfelt welcome at check-in to the thoughtful assistance upon departure. The dining experience is another highlight; both the exquisite buffet breakfast and the authentic specialties at the restaurant left a lasting impression.
What's more, the hotel's prime location near the cable car station ensures convenient access and saves valuable travel time. It offers the perfect blend of peaceful relaxation and convenient exploration of the surrounding natural beauty, making it undoubtedly the top choice for a getaway in the scenic area. Highly recommended!
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Response from Property: 尊敬的賓客,您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
Guest User
Elegant 2-bed Room
Stayed in Aug 2025
Couple
34 review
10/10
Outstanding
Posted on Sep 8, 2025
I absolutely loved Lushan Yunlian Hotel and ended up extending my stay by another night, mainly due to its incredibly convenient location. After taking the Lushan cable car up, you just look up and the hotel is right there, literally a few steps away. Directly opposite is the tourist shuttle bus station, making it easy to reach any attraction.
The service at Yunlian Hotel is top-notch. Guests are greeted with warm smiles, and they thoughtfully provide maps and enthusiastically explain the main routes around Lushan, patiently answering all questions. A young lady, Xiaohu, was exceptionally attentive to us two elderly guests; she upgraded our room and even personally escorted us upstairs.
Our room was grand and incredibly spacious with ample floor space and bright lighting. The bedding was impeccably clean and tidy, and all the facilities were comprehensive. We were also provided with disposable bath towels, regular towels, and toilet seat covers, which we were very happy to use.
The hotel breakfast was extensive, offering a good mix of both Chinese and Western options, with different dishes served each day. Dinner is also available at the hotel, and it offers great value for money. There are also many restaurants just outside the hotel. All in all, for a trip to Lushan, choosing Yunlian Hotel is definitely the best option.
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Response from Property: 尊敬的賓客,您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
Danbixieyanyun
Exquisite Double Bed Room (Xiaodu Smart Control + Dehumidifier)
Stayed in Aug 2025
Family
4 review
9.0/10
Great
Posted on Sep 7, 2025
Location & Transportation: The hotel's location is incredibly convenient, right next to the lower cable car station exit. It's literally less than a minute's walk, right next door.
Service: The service was excellent. After booking, I contacted them in advance, and the manager who answered the phone was incredibly enthusiastic and friendly, making me feel very welcome. They even proactively added me on WeChat to answer all my questions. Upon checkout, they gifted us with a tea cake and some tea leaves.
Room View: Our booked room received a complimentary upgrade to one with a sofa. The floor-to-ceiling window offered a view directly onto a bustling street, with a bus stop, ferry terminal, and even a fire station visible below.
Hygiene: Average. There were mosquitoes in the room.
Restaurant: The restaurant seems to be outsourced and serves breakfast, lunch, and dinner. The owner was very hospitable and even advised us that two dishes would be sufficient for two people. The prices were reasonable.
Room Facilities: Overall, the facilities were a bit lacking. For example, the washing machine and dryer in the laundry room looked very dirty. The outdated facilities are definitely my main complaint about this hotel.
Value for Money: The upgraded room, priced over 600 (on Ctrip), felt quite expensive, especially considering a standard room is over 300, and adding breakfast pushes it to over 400. It's definitely overpriced!!
Original textTranslated by Google
Response from Property: 【晚間出行散步近牯嶺網紅街打卡】尊敬的貴賓您好,感謝您能選擇雲濂酒店,如果人生是場旅途,我們願意做你最温暖的站點,謝謝您的體驗分享,這些都是我們最寶貴的財富,我們在不斷努力中成長,喜歡的話一定要常來哦!
Guest User
Superior 2-bed Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 29, 2025
The hotel's location is excellent, being very close to the cable car station and extremely convenient for the sightseeing bus. The room was very spacious, and the disposable towels provided made it feel incredibly clean and hygienic. Upon check-in, the front desk staff gave a detailed explanation of the travel routes, and we even received a small gift when we checked out. Highly recommended!
Original textTranslated by Google
Response from Property: 感謝您的認可和評價,您的評價可謂是“好評的天花板了”,我們看到既高興又戰戰兢兢,努力做好自己該做的一直是我們的態度,希望我們能一直傳承下去,能對得起這樣的評價和認可,也再次感謝有你們這樣的家人給予的鼓舞,讓我們砥礪前行,歡迎下一季我們再相遇!
Guest User
Elegant 2-bed Room
Stayed in Jul 2025
Family
25 review
10/10
Outstanding
Posted on Aug 25, 2025
The hotel's location is excellent. Its entrance is incredibly close, less than 10 meters from the cable car station exit—just a quick turn to the right. It's directly opposite the sightseeing bus stop for the upper cable car station, making access to both the East and West Lines extremely convenient. Guling Town's main street is also just a 10-minute walk away.
Since we were traveling with a child, the staff generously upgraded our room for free, providing larger 1.35-meter beds instead of the standard 1.2-meter ones. The best part was that the two beds could be pushed together, which is ideal for families with young children.
We also stayed at this hotel around the same time two years ago and were equally satisfied. It's clear that the overall environment and hygiene of Lushan have improved noticeably over the past two years. The hotel seems to have a high occupancy rate, as the breakfast area was quite busy. The quality of the breakfast also felt significantly better than it was two years ago.
We will definitely choose to stay at this hotel again on our next visit to Lushan.
Original textTranslated by Google
Response from Property: 【酒店提供免費洗衣機和烘乾機】覺得世界上最浪漫的事就是一點點的辛勤努力的付出,被您一筆一劃地寫到點評裏,沒有之一:真好
Guest User
Elegant 2-bed Room
Stayed in Jul 2025
Family
1 review
6.0/10
Posted on Aug 21, 2025
The breakfast spread included fried rice, fried noodles, noodle soup, boiled eggs, steamed buns, filled buns, sweet potatoes, corn, millet porridge, and either pork rib soup or radish soup, along with coffee and milk. There were also two stir-fried dishes that changed daily. While the variety wasn't extensive, I only tried the fried noodles and fried rice; they were decent, especially with the crispy radish. Frankly, nothing else looked particularly appealing.
Housekeeping service was terrible. The room floor was constantly dirty. I repeatedly asked the cleaning staff to mop, and they'd agree in person, but wouldn't actually do it unless I was supervising them. Bed linens were only changed on my first day. Subsequently, they claimed they had no fresh ones available and couldn't change them, which was highly unsatisfactory.
Because the hotel is right next to the cable car station, the soundproofing is terrible. I could clearly hear other guests snoring and talking. People started leaving their rooms as early as 4:30 AM to catch the sunrise, making it impossible to get a good night's sleep.
The only real positive was its excellent location right by the cable car station, making travel to and from all attractions incredibly convenient.
Hotels on the mountain are generally overpriced.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!首先感謝您選擇入住雲濂酒店,收到您的評論,我們感到遺憾與愧疚,代表酒店向您表達誠摯的歉意,未能讓您在酒店有個舒適美好的回憶。很抱歉我們在一些方面做得仍不夠完美,房間的一些細節方面的配置我們後期會逐步推進添置,改進我們的不足之處。您提出的相關問題我們已經向相關部門反饋並溝通了解,不足之處我們會全力改進,對您造成的不良體驗我們報以萬分歉意,希望下次入住能給您帶來不一樣的體驗!祝您萬事順意!
Guest User
Elegant 2-bed Room
Stayed in Jul 2025
Family
8 review
9.0/10
Great
Posted on Aug 19, 2025
The location is absolutely fantastic! You can spot it as soon as you step off the cable car, and with the scenic shuttle bus/cable car station right across from the hotel, getting around is incredibly convenient. The rooms are quite spacious, and the bathroom features a convenient three-way separation (wet, dry, and toilet areas), which means multiple people can use it simultaneously without any disturbance. Breakfast was decent, not exceptional, but it was nice that they provided a complimentary breakfast for the child. While the prices were a bit high during peak season, we received complimentary fruit for both days we stayed, and even a small farewell gift upon check-out, which was a very thoughtful touch. Upon check-in on the first day, the front desk staff also gave us detailed explanations of the sightseeing routes, which was highly appreciated.
Original textTranslated by Google
Response from Property: 【房間面積大,整棟樓不靠山體】我們對您的熱情並定與日俱增,衹盼再次與您的遇見,因為這世間的遇見沒有對錯,沒有早晚,珍惜才是最美的語言,遇見卻是在最美的年華,期待與您的再次相聚哦!
Qiqidaiwang
Elegant 2-bed Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 14, 2025
The hotel's location is truly excellent; it's just a couple of steps from the cable car exit, and super convenient for catching the sightseeing bus. A special shout-out to the hotel's service! Upon check-in, they introduced the Lushan tour routes and even gave me complimentary small fruits and snacks. The next day, I accidentally twisted my ankle while hiking and even lost the complimentary hiking pole from the hotel. When I returned, everyone immediately showed concern for my foot, which I really appreciated. They even arranged for the hotel car to take me to Lushan Hospital for a check-up. The driver was incredibly kind, waited for me at the hospital the entire time, and provided door-to-door service. They also arranged for a wheelchair for me, and for dinner, I ordered directly from the hotel restaurant; they even delivered it to my room. It was absolutely delicious, even better than the meal I had outside the previous day! Overall, I'm incredibly grateful to the hotel! Once my foot has healed, I'd definitely love to return to Lushan!
Original textTranslated by Google
Response from Property: 【晚間出行散步近牯嶺網紅街打卡】感謝您的讚賞!我們相信生命中的每一次邂逅都殊為不易,很高興在分別之後還能給您留有美好的回憶。我們唯一的期望就是用我們專業貼心的服務,為您的旅途生活中增加一點快樂與美好!期待您的再次入住哦!
Guest User
Elegant 2-bed Room
Stayed in Jul 2025
Family
18 review
10/10
Outstanding
Posted on Aug 12, 2025
The hotel is incredibly well-located, right next to both the upper cable car station and the scenic bus terminal, making it very convenient for getting around. However, the rooms are quite small, and despite being on the 2nd floor, they offer no view. The breakfast area is also on the smaller side and can get quite crowded during peak times. On a positive note, the service from the lady at the front desk was exceptional. During check-in, she meticulously explained the three mountain hiking routes, highlighted crucial must-see attractions, and even provided hiking poles.
Original textTranslated by Google
Response from Property: 【觀光車站台就在酒店門口】匠心就是做好一件事,初心就是一直做好一件事,未來的日子雲濂酒店夥伴們,更加努力學習,給你帶來回家的感覺!祝生活愉快!
Guest User
Comfy Standard Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 12, 2025
The room, though compact, was incredibly well-equipped and spotlessly clean. It featured comprehensive facilities, including a laundry room and a balcony for drying clothes. Breakfast was excellent, offering a wide variety of choices, including coffee. The service was truly outstanding. The hotel provided pick-up and drop-off service to the bus terminal. They even went above and beyond one day when I forgot my trekking poles while hiking; after a phone call, they incredibly delivered them right to my queuing spot – I was so touched! Upon departure, we received a thoughtful souvenir. The only minor drawback was that the room's soundproofing could be a bit better. Overall, my experience was fantastic, and I would definitely consider staying here again.
Original textTranslated by Google
Response from Property: 【離如琴湖景點近】【離仙人洞景點近】你如小草一般平庸但你內心有大江大河,你眉宇之間有山川,你胸懷裡有溝壑,你和我們不一樣,這才是浪漫。這樣的浪漫發生在雲濂酒店,這是人間真實,這就是簡單的幸福!