Barcelonès Luxury Hotels

"When I continued to make extension at the hotel at seven in the morning, the front desk said that there was no problem. As a result, at 12 noon, we were told that we needed to change rooms urgently, so we hastily put the trunk lid on, and the front desk told us that they would send all the details to the new room completely. I also specially told the front desk that maybe we missed some small items in the room. Because they gave us too much time, please help us check the missing items. They readily agreed.After returning home from the trip, we opened the luggage rack, and all the souvenirs I bought at Sagrada Familia Cathedral disappeared, which was really very sad.The service of the hotel makes people feel very confused, and every staff has no idea about the process."

"What first surprised me about this hotel was how incredibly friendly it is towards Chinese tourists. There was even a Chinese New Year greeting card and fruit on the room table. The front desk staff wished us a Happy New Year too! The moment we walked in, a wave of happiness just washed over us. The hotel lobby is incredibly stylish, well-designed, and has a grand, trendy feel to it. I really loved the many thoughtful design details inside the room. The embroidery on the slippers was very intricate, as were the bathrobes, which featured many embroidered butterflies. The hotel also has a dedicated area in the room for makeup and hair drying, which I absolutely adored – and the mirror is an irregularly shaped design, very beautiful. Even the mineral water bottles were beautifully designed. This hotel just emanates happiness everywhere you look. The hotel environment fully meets five-star standards, but there are a few small details that could be improved. For example, the showerhead sprays water in a chaotic way and hasn't been fixed, and the water pressure is quite low, making showering a bit uncomfortable. Also, the hotel doesn't seem to have solutions for certain guest requests. For instance, I wanted to heat up some food I brought back from outside, and the hotel couldn't accommodate. I believe that for a five-star standard, they should consider and properly address customer needs."

"We have not received our deposit back. We checked in late at night after several flights, and the process was quite slow and exhausting. At check-in, we paid an additional €110, which included breakfast for two people and a deposit. However, the deposit has still not been returned. Moreover, the hotel now claims that the payment was only for breakfast, and they have informed us via email that they will not refund the deposit. This contradicts what we were told at reception, where we were assured that the deposit would be returned shortly after check-out. We did not expect such an issue from a hotel of this standard. Unfortunately, as this was the first stop of our journey, it left us with a rather negative impression. The hotel is quite remote. We were told the view would be of the city, but in reality it was of the highway. The pool was closed. The breakfast was good, but it ended up costing us 110 euros (if the don't return a deposit)—which is too expensive."

"I absolutely loved this hotel — it’s truly the best hotel in Barcelona! The classic and luxurious theme gives it a special charm. The room size is amazing; although it says 24 sqm, it feels much bigger, especially the bathroom, which is surprisingly spacious compared to other hotels. One very thoughtful detail is that the room includes an adapter converter, which was extremely helpful for us with UK plugs. Another lovely touch is the chocolate they place on the bed every day after housekeeping — such a sweet gesture! The location is perfect, right in the middle between the two most popular tourist areas. The Big Bus stop is also right outside, which makes getting around so easy, especially if you plan to use the hop-on hop-off bus. I definitely recommend this hotel and will absolutely stay here again!"

"Highly, highly recommend this hotel if you're planning on shopping! The price is unbeatable for the value. It's about a ten-minute walk to Casa Milà, making shopping super convenient. The room was clean and tidy, and they even give you two free instant noodles (which were delicious!). Every night, they also provide free chocolates – such thoughtful service. Slippers are provided, and the space is huge; you could easily open four large suitcases."

"The hotel's location is excellent; we could walk to Sagrada Familia, Casa Batlló, Casa Milà, and the Gothic Quarter. The facilities are relatively new, and the room size is good. The air conditioning is quiet and heats effectively, and the shower has great hot water pressure, which was wonderful for relaxing after a day of sightseeing. The service was also fantastic. Our flight arrived in Barcelona in the morning, and when we went straight to the hotel, the front desk warmly welcomed us and allowed us to check in early, which was a huge relief and helped us rest and recover from our travels sooner!"

"Great hotel with amazing staff and breakfast We really enjoyed our stay. The staff were wonderful, the hotel was very clean, and the room was cleaned every day. Breakfast was amazing, and we especially appreciated the sweet Christmas present left for us - such a thoughtful touch. We would definitely come back."

"The hotel is in a good location, very close to the market and pedestrian street! The room is of a suitable size and the design is warm and comfortable. It is considered a high-end hotel abroad. The hotel's waiters are very good and are very enthusiastic to help us carry our luggage. The hotel's breakfast is rich in variety and delicious. I will stay in this hotel again next time I come to Barcelona!"

"First off, a huge shout-out to the service! From the moment we checked in, the front desk staff were incredibly warm and efficient, always with a genuine smile, and patiently answered all our questions. It wasn't just the front desk; every staff member throughout the hotel, from the pool attendants to the restaurant servers, made us feel comfortable, cared for, and truly valued. My elderly travel companions are quite particular about their food, and they had a few unconventional requests. The staff went above and beyond to accommodate them, and that feeling of being prioritized was truly wonderful. The room's view also deserves a special mention! The moment I pulled back the curtains, I was absolutely stunned. The panoramic sea view outside was breathtaking and magnificent, with planes occasionally flying by. It's just a few minutes' walk to the beach, and at night, you can see countless lights twinkling. Even at midnight, people were everywhere on the beach, chatting, playing beach volleyball, and even doing Western-style line dancing. Every photo you take turns out picture-perfect. Facilities and dining also didn't disappoint. The outdoor pool environment was fantastic; just soaking in it and enjoying the view was incredibly relaxing. The breakfast spread was super diverse, offering a full range of Chinese and Western options, hot and cold dishes, fruits, and desserts. Every morning, we started our day feeling satisfied and happy. For dinner, we opted for a set menu, and the portions were incredibly generous – enough to easily fill two people, and the taste was spot-on. All in all, whether it's the service, the environment, or the dining, the W Barcelona excels in every aspect. Next time I'm in Barcelona, I'll most likely choose this hotel again! Absolutely fantastic!"

"Our trip just ended, and I can confidently say: this was the worst hotel we've ever booked! I had a bit of a cold on check-in day, so I asked the front desk for a higher, quieter floor to rest and recover. Instead, we were given a room with a window overlooking the parking lot, a strange smell in the bathroom, and the head of the bed facing the toilet. I was really surprised, especially since this was a 'deluxe room' we booked well in advance. What was even more frustrating was that the next morning, while washing up, the drainpipe fell off, and the water flooded the floor. I, feeling feverish, went to the front desk to request a room change, only to be told it couldn't happen until a maintenance person assessed it... they completely ignored our suggestion! The pipe was reinstalled but fell off again the very next day. My family told me, 'You're sick, just focus on resting! Don't argue, don't get angry.' So, they found a way to use a trash can to prop up the constantly falling drainpipe. But we still spent a few days lying in a smelly room (with the window open in freezing weather) until my fever broke and we checked out! And this was during Christmas! Facilities: Poor Service: Bureaucratic, process-driven, pretentious, and a waste of time."