Altira Macau

3rd time staying at Altira and they never failed to grant my simple request 🥰 Thank you for the mini congratulations cake, complimentary mini bar and fruit platter and room design. 💜 Lift lobby at 38th floor reception area smells great! Will definitely stay again. 🥰

Superb experience in this hotel.   First impression to arrive this hotel is very far and not convenient.  It took us two different shuttle bus to arrive.  Once we checked in with the non- smoking room, the central air-conditioning is not that well filter out the cigarette smell from elsewhere.   The staffs from the hotel are very enthusiastically sort out the way to settle our concerns and leave us a very memorable night of the stay.

Wow, what an amazing hotel! From the moment we entered the building, we were treated with friendly and capable service staff. We were celebrating our anniversary, so the hotel prepared some room decorations and wine, as well as an upgraded space. The view was fantastic, the spa and pool relaxing, and the in-room bathtub so luxurious. The only minor issue we had was when we ordered food. There are no robots, so we had to take 2 elevators to the ground floor to collect our takeout food. Every hotel in Shenzhen has robots who bring deliveries to your room. Overall, exceptional experience!

I recently had the pleasure of staying at Altira, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the level of service and the quality of the facilities. The staff were incredibly welcoming and attentive, always ready to assist with any requests. The room was spacious, clean, and well-appointed, providing a perfect blend of comfort and luxury. I particularly enjoyed the hotel's amenities, including the [specific facilities like pool, gym, etc.], which were top-notch. One of the highlights of my stay was the hotel's bath products. Their brand of bath foam and body lotion was absolutely delightful, leaving my skin feeling soft and refreshed. It's clear that the hotel pays great attention to detail, ensuring that even the smallest aspects of the guest experience are of the highest quality. Overall, I highly recommend Altira to anyone looking for a memorable and comfortable stay. I look forward to my next visit!

We had a memorable stay at Altira, so good we are considering to repay visits from time to time. We were so lucky that that night was 元宵 and we watch the nice fireworks from our room with nothing obstructing the show. We were celebrating birthday, the room was nicely decorated with courtesy fresh fruit. At night a delicious cake was delivered to our room with cutlery. The bath tub is super huge and comfy to use (you may want to release water sooner). All things you need they have it for you, including face cream & etc., in good quality. Special thanks to Terry, our customer manager who greeted us warmly when we arrived. He recommended meal places i. the hotel and introduced where we could get more food and stuffs in the neighbourhood. We are very happy about the service.

It’s was really wonderful experience to stay at Altira. Thank you Tracy wei who understand the purpose behind the booking and provide simple decoration welcome fruit and yummy cake. Staff really polite and helpful. Thank you to reception counter staff Alisa and Linda for smooth check in and check out. They gave us valuable information about property and ask for water when arrived at counter. View from the room is very nice. Bathroom is so big. Soft drinks are free from the minibar. Definitely will book again and recommend to my friends who wanna celebrate near future any party. Thank you the staff who gave us ice cube multiple time. Just request if possible keep big size of ice bucket to avoid staff and guest time.