157 Moo 6, Tambol Donkaew, Don Kaeo, Chiang Mai Province, 50180, ThailandView Hotel Details
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Guest Reviews of Raya Heritage
9.2/10
Great
208 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(208)
Positive reviews(201)
Reviews with photos/video(119)
Well designed(35)
Classy environment(33)
Quiet & comfortable(18)
Clean pool(16)
Great swimming pool(16)
Loved the view(15)
Large rooms(15)
Tasty dinner(13)
Negative reviews(7)
Guest User
Huen Bon Suite
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 28, 2025
Stay for our anniversary it was a memorable holiday
Response from Property: Dear Valued Guest,Thank you very much for sharing your kind words and for choosing Raya Heritage to celebrate your anniversary. We are truly delighted to know that your stay was a memorable one.It was our pleasure to be part of such a special occasion, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Management TeamRaya Heritage
dorislovestotravel
Huen Bon Suite
Stayed in Jun 2025
Family
5 review
9.5/10
Amazing
Posted on Jul 8, 2025
Best in Chiang Mai, really love the design of this hotel. Everything is just perfect except the pool is a bit small, the spa should be better and more spacious than expected.The room is very big and we stayed in the 3rd floor and feels the celling is even higher, and also the balcony is awesome!
Overall a very beautiful hotel with excellent service.
Response from Property: Dear dorislovestotravel,Thank you so much for sharing your thoughtful review of Raya Heritage. We are delighted that you enjoyed our hotel’s design, spacious rooms and the beautiful balcony. It’s wonderful to hear that our service met your expectations.We also appreciate your comments regarding the pool and spa. Your feedback is valuable and will be shared with our team as we continually work to enhance our facilities for future guests.We truly look forward to welcoming you back for another memorable stay in Chiang Mai.Sincerely,The Management TeamRaya Heritage
Li ting gui
Rin Suite with Terrace
Stayed in Jul 2025
Couple
15 review
2.0/10
Posted on Aug 12, 2025
Many problems before this trip
essential communication was a problem to me
Guest User
Rin Suite with Terrace
Stayed in Jul 2024
Family
1 review
9.5/10
Amazing
Posted on Aug 13, 2024
The hotel provides a really good experience and environment to me and my mum. The staffs here are nice and helpful. Thank you.
Response from Property: Dear Valued guest,Thank you so much for your kind words about your stay at Raya Heritage.We are delighted to hear that you and your mum enjoyed your experience with us. It’s wonderful to know that our staff was able to provide you with excellent service.We look forward to welcoming you back to Raya Heritage in the future.Sincerely,Management teamRaya Heritage
Kawaiijoe
Kramm Suite with Pool
Stayed in Nov 2024
Couple
8 review
9.5/10
Amazing
Posted on Jan 2, 2025
Super excellent experience for the hotel and every staff we met, nice people always having smile and professional, especially shows teamwork spirit in preparing and executing the New Year’s Eve countdown party, also the massage . We will come back to Raya Heritage Hotel for our next Chiang Mai trip.
Response from Property: Dear Kawaiijoe,Thank you so much for your kind words and for taking the time to share your experience with us.We are thrilled to hear that you had an excellent experience at Raya Heritage and that our team’s friendly, professional service left a positive impression.We are especially pleased to know that you enjoyed the New Year’s Eve countdown party and the massage, as these are important aspects of creating memorable moments for our guests. It’s great to hear that the teamwork and effort from our staff contributed to your overall satisfaction.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management teamRaya Heritage
StanC
Rin Suite with Terrace
Stayed in May 2024
Couple
27 review
10/10
Outstanding
Posted on Jun 27, 2024
Amazing property with top-notch hospitality service, staffs were very well trained. Room was super comfortable and nicely designed, especially bed sheet was very smooth. Breakfast had a great options and really good quality, had lunch and dinner as well, foods were very delicious. I really love hotel design and concept, definitely going back to this place!
Response from Property: Dear StanC,Thank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed your stay with us at our property. Your kind words about our hospitality, well-trained staff, comfortable rooms, and delicious meals mean a lot to us. We look forward to welcoming you back to experience our hotel design and concept once again. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,Management teamRaya Heritage
JUNO
Rin Suite with Terrace
Stayed in Aug 2024
Couple
96 review
10/10
Outstanding
Posted on Sep 10, 2024
The service was so great as well as the dinner and breakfast were so delicious. The hygiene of room was excellent. We felt so relaxing during to the warm setting in room and enthusiasm from staffs
Response from Property: Dear JUNO,Thank you so much for taking the time to share your feedback about your stay at Raya Heritage. We are delighted to hear that you enjoyed the service, along with the delicious dinner and breakfast. It's wonderful that you found the room's hygiene excellent and appreciated the warm, relaxing atmosphere. We hope to have the opportunity to welcome you back in the future.Sincerely,Management teamRaya Heritage
Guest User
Kramm Suite with Pool
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 26, 2025
Beautiful hotel and great service.
Response from Property: Dear Valued Guest,Thank you very much for your kind words. We’re delighted to hear that you enjoyed the beauty of Raya Heritage and the service provided by our team.We look forward to welcoming you back again soon for another memorable stay.Sincerely,Management teamRaya Heritage
Guest User
Rin Suite with Terrace
Stayed in Dec 2023
Couple
9 review
9.0/10
Great
Posted on Jan 16, 2024
Pros: spacious room, nice atmosphere. Friendly staff, breakfast was great too. Doesn’t take long to go to the city centre if you drive yourself.
Cons: electricity supply in room was a bit unstable (their backup system would work immediately but the lights would switch on and off suddenly…)
Response from Property: Dear Valued Guest ,Thank you for sharing your feedback on your stay at Raya Heritage. We're delighted to hear that you enjoyed the spacious room, the pleasant atmosphere, and the friendly staff. It's also great to know that you appreciated the breakfast and found the location convenient for driving to the city center.However, we apologize for the inconvenience you faced with the electricity supply in your room. Your feedback is valuable, and we take it seriously. We understand the importance of a seamless experience, and we will address this issue to ensure a stable and reliable electrical supply for our guests.Once again, thank you for providing your feedback, and we appreciate your understanding. We strive to improve our services, and your input helps us enhance the overall experience for our guests.Sincerely,Management teamRaya Heritage
Yieeee
Rin Suite with Terrace
Stayed in Feb 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 9, 2024
perfect experience
Hope to see you next time
Response from Property: Dear Yieeee,Thank you for sharing your perfect experience with us.We're delighted to hear that you had such a wonderful stay. We look forward to welcoming you back next time.Sincerely,Management teamRaya Heritage
sonov****
Kramm Suite with Pool
Stayed in Nov 2023
Family
10 review
10/10
Outstanding
Posted on Mar 21, 2024
Love everything about this beautiful place.
6/9
Response from Property: Dear valued guest,Thank you so much for your kind words.We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon for another wonderful experience. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us knowSincerely,Management teamRaya Heritage
ray bkk
Kramm Suite with Pool
Stayed in Feb 2024
Traveling with friends
258 review
10/10
Outstanding
Posted on Mar 28, 2024
great hotel with great view .... enjoy the stay with my friends , would love to come back again
Response from Property: Dear wei hung,Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you and your friends enjoyed your time at our hotel and appreciated the great views.We're thrilled that you had a memorable experience, and we can't wait to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Sincerely,Management teamRaya Heritage
Yeos
Rin Suite with Terrace
Stayed in Dec 2023
Couple
5 review
9.0/10
Great
Posted on Mar 14, 2024
overall we had a fantastic stay at the Rin Suite. Beautifully designed. although one thing I wish could be better is the breakfast. Coffee is very important for me in the morning and when I asked for an americano it tasted like water, so I asked for double shots and it didn't come until almost half way through my breakfast. croissant wasn't that great, we ordered 2 and one was not baked properly (mushy inside and cold)..... other than that the service was great which makes up for it. I will stay here again and make sure you order double shots if you are a regular coffee drinker.
Response from Property: Dear Yeos,Thank you for sharing your feedback with us. We're delighted to hear that you had a fantastic stay at the Rin Suite and appreciated the beautifully designed accommodations. We sincerely apologize for the inconvenience you experienced with the breakfast service, particularly with the coffee and croissants. Your comments are valuable to us, and we will address these issues with our team to ensure that we improve the quality of our offerings. We're glad to hear that the overall service met your expectations, and we look forward to welcoming you back again in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know.Sincerely,Management teamRaya Heritage
Iwona Polka DotSki
Huen Bon Suite
Stayed in Jun 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 9, 2023
I had my creature comfort moment at Raya Heritage and I liked it. The experience was personalised and my take away breakfast was awesomely customised. Great bed and a bath with salts. When I’m in the area again I’ll repeat that self- love moment. Thank you RH.
Anonymous User
Huen Bon Suite
Stayed in Sep 2023
Couple
12 review
8.0/10
Very Good
Posted on Oct 31, 2023
Thank you for the birthday arrangement in breakfast time at the restaurant, every staff is friendly and warm hospitality! Of course price is high comparing to other resorts.
Response from Property: Dear Valued Guest,We appreciate your comments regarding your stay at Raya Heritage. It's wonderful to hear that the hotel made your birthday special with a thoughtful arrangement during breakfast, and that you experienced friendly and warm hospitality from every staff member. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management teamRaya Heritage