Batman's Hill on Collins Reviews

Name: Batman's Hill on Collins
Address: 623 Collins St, Melbourne, Victoria, 3000, Australia, 623 Collins St, Overseas, Australia
Rating: 8.7

Batman's Hill on Collins

623 Collins St, Melbourne, Victoria, 3000, AustraliaView Hotel Details

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Guest Reviews of Batman's Hill on Collins

8.7/10

Very Good

121 review

Verified reviews

Location9.2

Amenities8.2

Service8.5

Cleanliness8.8

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All reviews(121)

Positive reviews(113)

Reviews with photos/video(28)

Easy to get around(26)

Convenient location(25)

Great service(20)

Clean and tidy(18)

Close to train station(13)

Great value for money(9)

Awesome stay(8)

Negative reviews(8)

Guest User

Standard Family Room

Stayed in Sep 2025

Other

62 review

10/10

Outstanding

Posted on Oct 24, 2025

Happy birthday, Enjoy place good atmosphere environment nice reception happy smile face reception Centre pool Centre city

Response from Property: Dear Guest,Thank you for your kind words about your experience at our hotel. We are delighted to know that you enjoyed the atmosphere and the service provided by our reception team. It is always our goal to create a positive experience for our guests.Best regards,Batman’s Hill on Collins

Lay Ting Tan

Standard Triple Room

Stayed in Jul 2025

Family

1 review

10/10

Outstanding

Posted on Aug 20, 2025

We were greeted by very friendly staffs, and were given early check in as well as an upgrade to a 2 rooms apartment (originally booked as 3 single beds room). We signed up for the member and got free parking fee but since we didnt drive, the staff was nice enough to give us a complimentary hotel break for 3 pax on one of the days during our stay. We tried our luck to request for late check out and managed to get it as well. The location is also great, locating within the free tram zone so its convenient and cost-friendly for us to transport to different places (including different meet up points for our day trip). Right opposite the southern crossing Station where theres alot of food options as well.

Response from Property: Dear Lay Ting Tan,Thank you for taking the time to share your positive experience at Batman's Hill on Collins. We are delighted to hear that our staff provided you with a warm welcome and facilitated your early check-in and room upgrade. It is wonderful to know that you appreciated the complimentary hotel breakfast and the late check-out, as we strive to accommodate our guests' needs whenever possible.We are also glad that you found our location to be advantageous, with convenient access to transportation and dining options nearby. Your feedback is invaluable to us, as it motivates our team to maintain high standards of service and ensure a pleasant stay for all our guests.We look forward to welcoming you back in the future.Best regards,Batman’s Hill on Collins

Guest User

One Bedroom Apartment

Stayed in Jul 2025

Business traveler

1 review

8.0/10

Very Good

Posted on Aug 17, 2025

Enjoyed my annual stay there. And was pleased to park my vehicle down stairs

Response from Property: Dear Guest,Thank you for sharing your positive experience regarding your annual stay. We are delighted that you enjoyed your time with us and appreciated the convenience of our parking facilities.Goodbye,Batman’s Hill on Collins

Kinghong

Standard Queen Room

Stayed in Jul 2025

Business traveler

3 review

10/10

Outstanding

Posted on Sep 5, 2025

Facilities: Well-equipped. Cleanliness: Spotless. Ambiance: Pleasant. Service: Excellent, with very friendly staff.

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Response from Property: Dear Kinghong,Thank you for sharing your stay experience. We are pleased to hear that you are satisfied with our facilities, cleanliness, and service attitude. Your support motivates us to continuously improve the quality of our services.Best regards,Troy FraserFront Office ManagerBatman Hill on Collins

Guest User

One Bedroom Apartment

Stayed in Apr 2025

Couple

6 review

8.0/10

Very Good

Posted on May 15, 2025

Very convenient location. Very near to Southern Cross Station and many trams serving the area. Also many fast food outlets and supermarkets. Walking distance to Crown Casino and Flinders Street Station as well as Bourke Street Malls

Response from Property: Dear Amelia,Thank you for your kind words regarding our location. We are delighted to hear that you found it convenient for your needs. Your satisfaction is important to us, and we hope to welcome you back soon for another enjoyable stay.Best regards,Troy FraserFront Office ManagerBatmans Hill on Collins

Guest User

Standard Family Room

Stayed in Oct 2024

Family

7 review

9.0/10

Great

Posted on Jan 19, 2025

The bathroom is a bit small, but the hotel is conveniently located near city centre.

Guest User

Premier Room

Stayed in Feb 2025

Couple

5 review

9.5/10

Amazing

Posted on Mar 17, 2025

Had a really nice stay in very central location. Very clean and modernised comfy room

Response from Property: Dear Neil,Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our central location and found your room to be clean and comfortable. We look forward to welcoming you back in the future.Kind regards,Troy FraserFront Office ManagerBatmans Hill on Collins

Guest User

Standard Queen Room

Stayed in Aug 2025

Solo traveler

1 review

10/10

Outstanding

Posted on Sep 24, 2025

Great location Nice room Friendly staff

Response from Property: Dear Valued Guest,Thank you for your kind feedback regarding your stay at Batman's Hill on Collins. We are delighted to hear that you enjoyed our location, your room, and the service provided by our friendly staff. Your satisfaction is our priority, and we hope to welcome you back soon.Kind regards,Troy FraserFront Office ManagerBatmans Hill on Collins

Guest User

Premier Room

Stayed in Jun 2024

Business traveler

4 review

7.5/10

Posted on Jul 13, 2024

Good location. Good value for money. Attentive to sustainability. Too severe and rigid for checkout time. Please be more flexible

thepighead

Two Bedroom Apartment

Stayed in May 2024

Family

11 review

10/10

Outstanding

Posted on Jun 21, 2024

Hotel is located right opposite the Melbourne Southern Cross Station, convenient for inter-city train arrival/departure (E.g I arrive via train from Sydney). Hotel is also within the Free Tram Rides zone so it’s easy to go within the city! Our 2 bedroom unit was great, comes with kitchenette complete with stove, microwave, cooking pots and utensils. Service from the front desk/reception and all was good, as with any other Accor property 👍

Guest User

Standard Twin Room

Stayed in May 2024

Family

2 review

8.5/10

Very Good

Posted on Jun 13, 2024

Convenient location, near southern cross station(skybus location), near town, near all the attractions , hotel very clean, the only thing need to improve is the staircase in front of the hotel and the staircase goes up to hotel room because it is very inconvenient to carry luggages up and down

Anonymous User

Standard Queen Room

Stayed in Jul 2024

Couple

12 review

10/10

Outstanding

Posted on Aug 18, 2024

So goodddd💕💕💕💕💕💕💕💕 i love this hotel so much!!!!!

Guest User

Standard Queen Room

Stayed in Jun 2025

Solo traveler

1 review

7.5/10

Posted on Jul 11, 2025

Excellent location and good for solo trips.

Response from Property: Dear Guest,Thank you for your feedback. We are pleased to hear you enjoyed our location and found it suitable for solo trips. We appreciate your insights and hope to enhance your experience during your next visit.Best regards,Troy FraserFront Office ManagerBatmans Hill on Collins