Guest Reviews of TownePlace Suites New Orleans Downtown/Canal Street
8.4/10
Very Good
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.1
Service8.7
Cleanliness8.8
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All reviews(116)
Positive reviews(15)
Reviews with photos/video(4)
Clean and tidy(7)
Awesome rooms(7)
Great service(6)
Large rooms(5)
Great location(5)
Negative reviews(1)
Guest User
One-Bedroom King Suite With Sofa Bed
Stayed in Sep 2025
Solo traveler
43 review
8.0/10
Very Good
Posted on Oct 11, 2025
For a corporate Marriott this is a good option, an oasis of calm in what can be a chaotic city at times. My only issue is they don't offer streaming platforms like other Marriott options do - for example at Residence you get Netflix, Amazon Prime, Plato TV, almost any platform you can imagine. The TownPlace doesn't have any of this stuff. Kind of confusing why you'd limit the amenities. Another issue - not even a bottle of water in the room. I just stayed at a hyatt last night (Barnett) where you get an entire giant fridge full of anything you could imagine - champagne, red bull, soda, wines, etc. So by comparison this place feels really austere for the price. Also, the weird security lockout where my key didn't work from 0:00 - 1:30AM, is bizarre and caused some logistical issues for me checking in late. With a little more vibe this place could be 5/5 but I'm rating it 3/5 for the lack of amenities.
Location its very good! Just shower could be better.
ConnorJamesNola
Larger Studio With 2 Queen Beds
Stayed in Sep 2023
Solo traveler
6 review
2.0/10
Posted on Nov 7, 2023
Didn't get to stay
..got turned around to the door.........
Guest User
Larger Studio With 2 Queen Beds
Stayed in Aug 2023
Family
1 review
9.5/10
Amazing
Posted on Sep 20, 2023
Very pleasant stay. The hotel was super nice, the bedroom was big and clean, super comfortable. Everyone was friendly and the breakfast was really good. Definitely recommend!!
Guest User
Larger Studio With 2 Queen Beds
Stayed in Jul 2023
Family
15 review
10/10
Outstanding
Posted on Aug 15, 2023
Quick and easy check in
Friendly staff
Clean environment
Parking was suitable
Overall I will stay there when I go back to New Orleans
Guest User
Larger Studio With 2 Queen Beds
Stayed in Jun 2023
Traveling with friends
1 review
9.0/10
Great
Posted on Jul 12, 2023
Hotel is on canal street little away from bourbon so location is great. Room service is every alternate day which is disappointing. Breakfast and other services are good.
Guest User
Larger Studio With 2 Queen Beds
Stayed in Nov 2023
Family
2 review
10/10
Outstanding
Posted on Dec 21, 2023
Really good room condition !!
Guest User
Two Queen Studio
Stayed in Oct 2022
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 15, 2022
very convenient to the superdome. friendly staff.
Guest User
Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)
Stayed in Dec 2024
Family
6 review
8.0/10
Very Good
Posted on Jan 19, 2025
The hotel is in a good location, just off Highway 10, a 20-minute walk from the city center, and only 10 minutes to Bourbon Street. There is a tram passing by the door, which is convenient. The room is large and has a double bed. The room has a kitchen, and the breakfast is also good, standard American. The hotel parking lot is diagonally opposite, and you have to cross the road. The nearest public parking lot to the hotel is convenient, 20 US dollars a day, and there are discounts on Saturdays and Sundays. The air conditioner is a bit loud, and the hygiene is good and clean. We encountered a small problem when checking in, but the Ctrip staff gave careful communication and solved it quickly, which must be praised.
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Guest User
Larger King Studio
Stayed in Aug 2024
Couple
5 review
10/10
Outstanding
Posted on Sep 16, 2024
The room is spacious and very clean. Everything you need for cooking is in the kitchen with a plus a large fridge. The hotel staff is amazing, kind and very attentive. The only thing to improve is the breakfast which is repetitive and little decayed. The hotel is very well located in can street with a tram stop 200 m away. I recommend this hotel
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M255114****
Larger Studio With 2 Queen Beds
Stayed in Sep 2023
Business traveler
6 review
10/10
Outstanding
Posted on Oct 28, 2023
Stayed for 6 nights. The environment is good. It's just next to the city center. It's a bit noisy. The roar of cars and motorcycles is loud. Rental car parking is about 20 US dollars a night. It's in the opposite block.
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Jinganghuludaxia
Two Queen Studio
Stayed in Dec 2022
Family
12 review
10/10
Outstanding
Posted on Jan 8, 2023
The main road of New Orleans, the traffic is very convenient, the hotel environment is good, the room and bed are very big, very clean, there is also a small gym available, parking is opposite the hotel, 20 dollars is cheaper than other hotels, the price includes breakfast, very A value-for-money hotel, the service staff is also super nice, super recommended! Living here is much better than the crowded French Street Hotel, it is definitely right to come and live here
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1390123****
One-Bedroom King Suite With Sofa Bed
Stayed in May 2023
Family
1 review
9.5/10
Amazing
Posted on Aug 3, 2023
It is a suite. Just to start with the sofa was broken. Let the room attendant change it to a good one, and it's ok. Easy to cook.
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Anonymous User
Larger King Studio
Stayed in Dec 2022
Couple
45 review
7.0/10
Posted on Jan 23, 2023
The location of the hotel is about 10 minutes walk from the French Quarter. It is very quiet and it is very convenient to take a jingle car at the door. The room is clean and spacious. The bathroom is large and the shower water pressure is strong. The breakfast is very good and there are many kinds of coffee, juice and nuts. The frame is old and generally speaking, the price/performance ratio is very good. Recommended