Okinawa Hinode Resort and Hot Spring Hotel Reviews

Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic time during your stay with us. Our team works hard to provide a memorable experience, and it’s great to know that you enjoyed the unlimited drinks, free ramen, and our daily activities. We’re also glad you took advantage of the pool and hot spring to relax after your adventures. We can’t wait to welcome you back on your next trip to Okinawa! Safe travels until then!

Response from Property: Thank you for choosing our hotel and sharing your experience! We're delighted that you're satisfied with the hotel's location, and the proximity to Makishi Station and Kokusai-dori is truly convenient for guests. Also, as you mentioned, the beverage selection in the second-floor refreshment area and the evening ramen service are excellent. We will continue to strive to maintain high-quality service so that every guest can enjoy a wonderful time. Regarding the pool and room size, we will seriously consider your feedback and strive to improve guest comfort. We look forward to seeing you again and wish you a pleasant trip!

Response from Property: Dear guest: Thank you very much for choosing to stay at Okinawa Etsu no Cai Hotel and sharing your detailed experience. We are very pleased to know that you are satisfied with the hotel's convenient location, the transportation advantage of being close to the light rail, and the children's enjoyment of ice cream, swimming pool and hot springs. At the same time, we are very pleased that you have praised the diverse services, microwave ovens, free drinks and laundry drying facilities in the cafeteria on the 2nd floor. We have also carefully accepted your opinion about the distance to the nearby convenience store. Your feedback is an important driving force for our continuous improvement. We look forward to welcoming you and your family again in the future. Sincerely, Front Desk Pabi

Response from Property: Thank you for sharing your stay! We're glad you enjoyed our hotel's location and amenities. It's so convenient to various attractions, and we love the 24-hour beverage service on the second floor and the evening ramen service! We're also glad you and your child enjoyed the pool. Okinawa truly has a vast selection of beaches, and we look forward to welcoming you back to our hotel for more wonderful memories! We wish you all the best! Front Desk Zhu

Response from Property: Thank you for staying at Okinawa Hinode Hotel. We’re delighted that you found your room clean and tidy, and that you enjoyed our breakfast and the friendly, helpful service from our staff. We apologize that our outdoor pool is on the smaller side and that the parking fee felt expensive. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit! Frontdesk Hirabayashi

Response from Property: Dear Guest Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your insights as they help us improve our services. We apologize for the inconvenience you experienced with our parking system. We understand that the cost and the elevator system can be a hassle, and we are continuously looking for ways to enhance the experience for our guests. We also appreciate your comments about the atmosphere during your stay. While we strive to create a family-friendly environment, we understand that it may not suit everyone's preferences for a quiet retreat. Your feedback regarding the elevator wait times is noted, and we will work on improving the flow during peak hours. We are glad to hear that you enjoyed the events we offer, especially the traditional outfit dress-up session. It’s wonderful to know that you had a good experience with that activity. Regarding the soaps and skin care products, we appreciate your personal preference and will take your feedback into consideration as we evaluate our offerings. Thank you once again for your valuable feedback. We hope you might consider giving us another chance in the future. Safe travels! Frontdesk LAI

Response from Property: Thank you for choosing Okinawa Hinode Hotel. We’re delighted you enjoyed our convenient location near Makishi Monorail Station and Kokusai Dori. We apologize that your room felt a bit compact, and we’re continually looking at ways to make the most of our space. It’s wonderful to hear our amenities and complimentary lounge drinks enhanced your stay. We hope to welcome you back for another comfortable visit soon!Frontdesk Hirabayashi

Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed the cleanliness of our facilities and appreciated the complimentary ramen and drinks. We strive to provide a welcoming atmosphere for our guests. We also appreciate your comments regarding the hot spring. While it is a smaller open-air pool, we hope it still offered a relaxing experience. Thank you for highlighting our helpful staff; we will be sure to share your kind words with them. We hope to welcome you back soon!

Response from Property: Thank you for sharing your feedback. We’re pleased to hear that your check-in was smooth and that your family enjoyed our children’s pool. At the same time, we apologize that your room felt a bit small. We regret the overcrowding you experienced at our second-floor drinks corner. Your comments have prompted us to review our seating and table-clearing procedures so that guests can more easily find a spot and enjoy our complimentary beverages. Thank you for bringing these concerns to our attention. We hope you’ll give us another opportunity to provide a more comfortable and attentive stay. Frontdesk Hirabayashi

Response from Property: Thank you for staying with us. We’re delighted to hear that you and your friends enjoyed your stay especially our complimentary drinks and late night ramen. Your kind words mean a lot to our team, and we look forward to welcoming you back on your next trip to Okinawa. Frontdesk Hirabayashi

Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and especially loved our free food bar. It's great to know that you appreciated the variety we offer, including the ice cream and ramen. We understand that the room size and crowd can be a concern, but we're glad that it didn't overshadow your overall experience. We hope to welcome you back for another pleasant stay in the future!

Response from Property: Thank you for your wonderful review! We are thrilled to hear that you enjoyed your 5-night stay with us. Your kind words motivate us to continue providing excellent service and memorable experiences for all our guests. We hope to welcome you back soon for another great stay!

Response from Property: Thank you for your wonderful review! We are thrilled to hear that you found our staff helpful and that you enjoyed the cleanliness and spaciousness of your room. It's great to know that the all-you-can-eat ice cream was a hit with the kids, and that the ramen/noodle bar in the evening was a favorite for your group. We're also glad you had a relaxing experience in the hot spring, especially during the colder weather. We hope to welcome you back for another enjoyable stay soon!