85 West Street at, Albany St, New York, New York State, 10006View Hotel Details
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Guest Reviews of New York Marriott Downtown
8.9/10
Very Good
198 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.6
Service8.6
Cleanliness9.2
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All reviews(198)
Positive reviews(189)
Reviews with photos/video(54)
Awesome rooms(40)
Awesome stay(29)
Convenient location(29)
Easy to get around(13)
Located downtown(12)
Loved the view(10)
Large rooms(10)
Breakfast was average(4)
Negative reviews(9)
Arkantos
Deluxe King Room
Stayed in Sep 2025
Family
21 review
9.0/10
Great
Posted on Nov 2, 2025
It is in a good location in Downtown. Starbuck is plus and their tickets to attraction points are great. We choose Mercer Labs.
wippiness
Deluxe King Room with Hudson River View
Stayed in Aug 2025
Couple
6 review
9.5/10
Amazing
Posted on Sep 19, 2025
I do love it here, was really beautiful and nice hotel, my room is Hudson River view as in the pictures, so beautiful room. The staff at the lobby was so nice, she let us check-in early so we got some rest before starting the trip. I do appreciate that :) also you will get a lot of benefits that they gonna give you but unfortunately i didn't use it at all but next time we would stay here again and will use some of them. The location is really good, they have their own restaurant and also Starbucks is aside from there, got it every day. Highly recommend! :)
6/7
Guest User
Deluxe Two Double Room
Stayed in Jul 2025
Family
9 review
9.5/10
Amazing
Posted on Aug 30, 2025
I would like to compliment Ms. Mariam Ibrahim for her outstanding and courteous service during my check-in at the New York Marriott Downtown. From the very first moment, her warm and cheerful personality made me feel right at home. She kindly suggested an upgrade to the 38th floor with access to the Executive Lounge at a very reasonable charge—a memorable experience for my family, as we had never stayed so high before. The view from the room was truly breathtaking, and even from the lounge we could see the Statue of Liberty, which made our stay even more special.
Ms. Mariam’s professionalism, kindness, and positive attitude reflect the true spirit of hospitality. She is definitely well-suited as a frontliner, and her service made our stay an unforgettable one.
6/11
Goroh83
Deluxe Two Double Room
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 27, 2025
Good location, clean with decent view. Elevators can get busy so that’s one think you should keep in mind.
TRVL+MEET+BUILD
Deluxe King Room-Hearing Accessible
Stayed in Mar 2025
Business traveler
35 review
10/10
Outstanding
Posted on Apr 19, 2025
Perfect location, amazing staffs,clean room condition!!! I slept so well and its $30 free credit for food/snacks was good! I'll stay again!
Guest User
Deluxe Two Double Room
Stayed in Sep 2025
Family
6 review
8.0/10
Very Good
Posted on Oct 8, 2025
Good location, near metro stations which connects to major attractions. Toothbrush, toothpaste and slippers only available upon request.
Guest User
Deluxe Two Double Room
Stayed in Aug 2025
Family
1 review
7.5/10
Posted on Sep 30, 2025
The hotel is locatedi n lower Mannhattan and there are nice river view around hotel. Only 1 unhappy thing is that the hotel doesn't refund $100 as soon as I check out. I checked out 15 days ago and called 1 time and sent 2 emails (address from Trip.com)but there is no response. I will call again but the delay or no response are not good service at all!! Please change the refund system since I got refunded as soon as I checked out in previous hotel.
Dracooo7
Deluxe King Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 7, 2025
the location was nice and convenient. Overall, it was a nice stay. 
Guest User
Deluxe Two Double Room
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Oct 7, 2025
Great hotel to visit NYC. Right next to the World Trade Center, and pretty Close to China town for those of you who like Chinese food! Super convenient to get around on the subway.
Mia751
Deluxe King Room with Hudson River View
Stayed in Jun 2025
Traveling with friends
6 review
8.0/10
Very Good
Posted on Sep 17, 2025
had a wonderful stay at this hotel. The service was excellent—staff were friendly and very attentive. I would definitely recommend this place to anyone looking for comfort and quality
Guest User
Deluxe Two Double Room
Stayed in May 2025
Other
1 review
8.5/10
Very Good
Posted on Jun 14, 2025
It was really a pleasure to stay at the hotel. The whole staff makes you feel appreciated (they gift you vouchers), they assist you super friendly and help with all the questions you may have. Although we only spent one night there, we felt very welcomed and would definitely repeat. Special thanks to Loren
Guest User
Junior Suite
Stayed in May 2025
Family
2 review
8.0/10
Very Good
Posted on Jun 19, 2025
Great hotel with, good location, next to no amenities.
The room and bed were nice clean and cozy. Would stay there again.
Guest User
Deluxe Two Double Room
Stayed in Apr 2025
Family
41 review
8.5/10
Very Good
Posted on Jun 7, 2025
Love the free hop on hop off bus tickets and usd15 voucher providedby the hotel. As for the usd15 voucher to be used in gift shop, not much stock left in the store.
Guest User
Deluxe King Room
Stayed in Oct 2024
Couple
16 review
9.0/10
Great
Posted on Nov 25, 2024
Great hotel stay at a v decent rate for NYC. Location accessible to Charging Bull and WTC.
Guest User
Deluxe Two Double Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 3, 2025
perfect location, nice service, will book next time in NY!