Guest Reviews of Double Tree by Hilton New York Times Square South
8.1/10
Very Good
126 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.8
Service8.1
Cleanliness8.3
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All reviews(126)
Positive reviews(23)
Reviews with photos/video(4)
Great service(7)
Small room size(4)
Located downtown(4)
Negative reviews(3)
Olaf Snoopy Dog
Two Double Room
Stayed in Aug 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Sep 7, 2025
The location is absolutely superb, incredibly convenient, truly in the heart of New York City. However, the only minor issue was that the soundproofing wasn't great. On the bright side, there are plenty of dining options nearby, and getting to the subway station is also incredibly easy on foot. I highly recommend this hotel to everyone.
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Guest User
King Room
Stayed in Sep 2025
Business traveler
9 review
4.0/10
Posted on Oct 25, 2025
It’s hotel very old no good
Guest User
Two Queen Room
Stayed in Jul 2025
Family
1 review
8.5/10
Very Good
Posted on Aug 28, 2025
Good location. Walk to Penn station in mins. 10 mins to time square and all other attractions
Room is clean
Quiet room
Guest User
King Room with Empire State Building View
Stayed in May 2025
Couple
1 review
9.0/10
Great
Posted on Jun 18, 2025
While the room wasn't overly spacious, it was perfectly adequate for our honeymoon. They also provided a thoughtful honeymoon welcome. The hotel's location was excellent.
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Guest User
Mobility Accessible King Room with Roll in Shower
Stayed in Jan 2025
Business traveler
15 review
10/10
Outstanding
Posted on Mar 4, 2025
It was a great hotel and very helpful, will visit again and recommed to other
Shimaa
King Room
Stayed in Jan 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 22, 2024
Location is amazing next to penn station and staff are friendly
Guest User
Mobility Accessible King Room with Roll in Shower
Stayed in Aug 2023
Couple
23 review
10/10
Outstanding
Posted on Sep 4, 2023
Great location, only 5 mins walk to the New York Penn station. The room was very clean and the staff were friendly.
Sarah Ferrara
King Room
Stayed in Mar 2024
Family
1 review
9.5/10
Amazing
Posted on Apr 7, 2024
Great hotel. The staff was very friendly!
Anonymous User
King Room
Stayed in Jun 2024
Business traveler
56 review
10/10
Outstanding
Posted on Oct 1, 2024
My second time booking.
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M259266****
King Room with Empire State Building View
Stayed in Apr 2023
Solo traveler
14 review
5.5/10
Posted on Jun 17, 2023
very small room. Staff was friendly though. but whats disappointing was that the hotel actually double charged (to company credit card and to my personal card). Even they refunded, there was an exchange rate loss. Not even an apology.
DAVIDSZROCHA
King Room
Stayed in Feb 2024
Traveling with friends
16 review
8.0/10
Very Good
Posted on Mar 31, 2024
Location is good I think
touch chandara
King Room
Stayed in Jun 2024
Solo traveler
16 review
6.0/10
Posted on Jul 23, 2024
good location
M382621****
King Room
Stayed in May 2023
Business traveler
3 review
4.0/10
Posted on Aug 27, 2023
General
sy_k
Two Queen Room
Stayed in Jun 2025
Family
4 review
9.5/10
Amazing
Posted on Aug 9, 2025
The room was small, but comfortable, and it's a great place for travelers using Amtrack. Please note that you have to pay for water and drinks in the room.
The staff were all friendly, and I had a comfortable five-night stay.
The hairdryer was as shown in the photo, but the cap on the opening was missing. I asked the front desk about it, but they refused to replace it. The front desk staff member said they didn't know anything about hairdryers. I also stayed at the Washington Rockville Hilton, and their hairdryer worked fine there.
I think it might be a good idea to replace it for the benefit of other guests.
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shiiiz
King Room
Stayed in Jun 2025
Traveling with friends
13 review
8.5/10
Very Good
Posted on Sep 2, 2025
The location was great, close to the station and the concert venue! The receptionist's attitude was a bit vague, as they didn't seem to be giving us the bare minimum information. It seemed like their attitude changed depending on the customer! The room was so big that it was difficult to walk if you opened a large suitcase, but it was fine for one person!