Grand Richmond Stylish Convention Hotel

Grand Richmond Stylish Convention Hotel Reviews

Grand Richmond Stylish Convention Hotel

282 Rattanathibet Rd, Bang Krasaw, Nonthaburi Province, 11000, ThailandView Hotel Details
Grand Richmond Stylish Convention Hotel
Grand Richmond Stylish Convention HotelGrand Richmond Stylish Convention HotelGrand Richmond Stylish Convention Hotel
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Guest Reviews of Grand Richmond Stylish Convention Hotel

8.7/10
Very Good
294 review
Verified reviews
Location8.9
Amenities8.3
Service8.7
Cleanliness8.8
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All reviews(294)
Positive reviews(279)
Reviews with photos/video(63)
Easy to get around(25)
Large rooms(14)
Perfect for business trips(10)
Convenient for shopping(9)
Tasty food(8)
Clean pool(5)
Close to metro(5)
Nice bathtub(4)
Negative reviews(15)
Nanlaphat
Deluxe Double Room
Stayed in Oct 2025
Couple
2 review
9.5/10
Amazing
Posted on Nov 10, 2025
Overall, I had a pleasant stay at the hotel. The room was clean, comfortable, and well-maintained, which made a good impression from the start. The bed was cozy, and the amenities provided were sufficient for a short stay. However, I noticed that there were no power outlets near the bedside, which made it slightly inconvenient to charge my phone or other devices at night. It would be great if the hotel could consider adding bedside outlets for better guest convenience in the future. Aside from that, everything was satisfactory. The staff were polite and helpful, and the location was convenient with easy access to nearby restaurants and shops.
Response from Property: Dear Nanlaphat,Greetings from Grand Richmond Hotel!Thank you for choosing to spend your holidays with us. We are glad you have a pleasant and enjoyable stay. We truly appreciate that our clean and comfortable room made a very good impression. We have noted your concern and we will look into it. Thank you once again for your kind words and input and we hope that we could welcome and host you again for another wonderful stay.Best regards,The Management Team
Guest User
Deluxe Twin Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 18, 2025
Good location for plug in MRT purple line, and good service of staff. The staff has willing to help and support. The room has good views and comfortable living area. Perfect and super cost effective breakfast. I can suggest for hotel just one thing that , please add more electricity plug in room. Thank you
Response from Property: Dear Guest User,Greetings from the Grand Richmond Hotel.Thank you so much for your kind and thoughtful feedback. We're so happy to hear that you enjoyed our location near the MRT and that our team was able to provide the service you needed. It's especially wonderful to know that you found the room views and our breakfast to be so perfect.We genuinely appreciate your suggestion about adding more electrical outlets in the room. This is exactly the kind of feedback that helps us improve our guest experience, and we will certainly consider this for future updates.We hope to have the pleasure of welcoming you back again soon.Best regards,The Management Team
LucasMF
Executive Deluxe Double
Stayed in Jul 2025
Business traveler
17 review
9.5/10
Amazing
Posted on Aug 30, 2025
Great overall! The service is excellent and the facilities are well kept. Perfect for events, summits, meetings.
Response from Property: Dear LucasMF,Greetings from Grand Richmond Hotel!A heartfelt thanks for taking the time to share your lovely review and awesome rating. It's rewarding to learn that you highly appreciate our excellent service and well maintained facilities. We are glad that you also found our place ideal for events, summits, and meetings, and we take pride in providing a setting that’s both functional and welcoming for all kinds of gatherings.It was nice serving you, and we hope to have the pleasure of welcoming you back soon, whether for business or relaxation.Warm regards,The Management Team
IzabellRX
Deluxe Twin Room
Stayed in Jun 2025
Solo traveler
5 review
9.5/10
Amazing
Posted on Jul 25, 2025
good location, big room with standard amenities. very nice pool.
Response from Property: Dear IzabellRX,Greetings from Grand Richmond Hotel!Thank you for choosing us for your accommodation needs and for taking the time to share you lovely rating and feedback. It's a pleasure to see that you enjoyed your stay with us and that you loved our good location, spacious rooms with standard amenities, and the nice pool.We hope to welcome you back for another enjoyable stay.Warm regards,The Management Team
Corrina Teo GM
Superior Twin Room
Stayed in Oct 2025
Business traveler
1 review
7.0/10
Posted on Nov 27, 2025
a large beautiful hotel with great beds. but the breakfast could be improved. a good range of food at breakfast but the actual taste and quality is poor...i have had better breakfasts at other 4 star hotels. suggest the hotel looks at improving this as this is a 5 star hotel.
Anonymous User
Premium Deluxe Room Non Smoking
Stayed in Aug 2025
Business traveler
15 review
8.5/10
Very Good
Posted on Sep 7, 2025
Its is located in the main street of nonthaburi. There are 2 towers, an older one, a newer renovated one, be sure to check which one you had booked. The water pressure is slightly low and some blockage on the shower head not all holes has water coming out. The breakfast is great, western and local Thai style!!!
Response from Property: Dear Valued Guest,Greetings from Grand Richmond Hotel!Thank you for taking the time to share your feedback and nice rating. We are glad to learn that you had a very good stay with us. It's fantastic to know that you enjoyed our convenient location, as well as the breakfast offerings, which is a mix of both local Thai and Western options.Your comments regarding the water pressure and the showerhead were noted and we have shared this with our maintenance team to ensure it is promptly addressed.It was nice having you and we hope to welcome you back for an even better stay.Warm regards,The Management Team
Guest User
Superior Twin Room
Stayed in Jul 2025
Business traveler
22 review
4.0/10
Posted on Aug 20, 2025
The room was not clean. I requested to change to a new room but the new room was not clean either.
Guest User
Deluxe Double Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 24, 2025
I already stayed a night in this hotel, and that made me want to spend more. I even re-booked the same hotel for 2 more nights
Response from Property: Dear Valued Guest, Greetings from Grand Richmond Hotel! Thank you so much for coming back to stay with us again and for even extending your recent booking. We are absolutely delighted to know that we continue not only to meet but even exceed your expectations. It is our commitment to continuously elevate the level of service to all our guests and hope for your continued support and loyalty. Until next time. Warm regards, The Management Team
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Couple
95 review
3.0/10
Posted on Jan 7, 2025
The staff are friendly though the cleaning is a mess. I stayed for 3 days and the cleaning staff did nothing but make the bed.
Response from Property: Dear Valued Guest, Greetings from Grand Richmond Hotel! Thank you for taking the time to share your feedback about your recent visit to our property. While you appreciate the friendliness of our staff members, we regret to hear that housekeeping services did not meet your expectations and we sincerely apologize for the inconvenience. Rest assured that we will address this with our staff to ensure that all areas are kept spotlessly clean. We highly value our guests' feedback as it allows us to see the areas that need further focus and we will work on them to ensure a more pleasant stay in the future. We hope that you will give us a chance to provide you with a high lelvel of service that reflects our truly standards. Warm regards, The Management Team
Guest User
Superior Twin Room
Stayed in Dec 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jan 21, 2025
Excellent! This the best word to describe the Grand Richmond.
6/10
Response from Property: Dear Valued Guest, Greetings from Grand Richmond Hotel! We can't say thank you enough for sharing your brilliant feedback and perfect score following your recent visit to our property. We were absolutely delighted to see that you had an exceptional experience with us and that we have met all your expectations excellently. This is exactly the kind of experience we want all our guests to have during their stay with us. We are confidently inviting you to revisit us and have another awesome stay with us. Warm regards, The Management Team
Anonymous User
Deluxe Double Room
Stayed in Oct 2024
Couple
16 review
5.5/10
Posted on Dec 26, 2024
Drop off for baggage was inconvenient Receptionist was not friendly Room was ok No reminder before breakfast closed even many guests were still having breakfast ... so terrible!!
Response from Property: Dear Valued guest,Greetings from Grand Richmond Hotel!Thank you for staying with us and taking the time to write your feedback! Although you appreciate our room and surroundings, we regret to hear that the service did not meet your expectations and sincerely apologize for the inconvenience. This is not the experience we hoped you would have with us and does not reflect our true standards. Rest assured that we will rectify this.We always strive to constantly enhance our guests holiday experience and hope to have the chance to welcome you back for a much better stay.Warm regards,The Management Team
Lior.Sela
Grand Deluxe Double Room
Stayed in Dec 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Feb 1, 2025
as before, a great stay and friendly staff
Response from Property: Dear Lior.Sela, Greetings from Grand Richmond Hotel! We were overjoyed to see your perfect rating and awesome feedback! Thank you so much for choosing us for your accommodation needs and for sharing your brilliant review! We are delighted that you thoroughly enjoyed our top notch service, impeccable cleanliness, and delicious breakfast. We are also happy that you are highly recommending us to other travelers. It has been a pleasure serving you and we look forward to having you back soon. Warm regards, The Management Team
Toontkd
Deluxe Double Room
Stayed in Jul 2025
Business traveler
11 review
10/10
Outstanding
Posted on Oct 28, 2025
In a center of Nonthaburi , near mrt train & night market
Guest User
Deluxe Double Room
Stayed in Feb 2025
Couple
3 review
7.0/10
Posted on Mar 10, 2025
- Noisy Air Conditioner – The air conditioner was extremely loud, and even after adjusting the fan speed, the noise level remained the same. This made it difficult to sleep. - Traffic Noise from the Road – Being on the 18th floor, I could still hear traffic noise from Rattanathibet Road throughout the night, which was quite disruptive. - Disturbance by Hotel Staff – On 3pm-4pm, a hotel technician kept knocking on my door repeatedly and even attempted to have housekeeping open my room. I assume there was a misunderstanding regarding room numbers, but this caused unnecessary inconvenience and concern. - Inconvenient Bathroom Setup – In the wet zone of the bathroom, there was only a soap dish designed for bar soap, despite the hotel providing liquid soap. This made it inconvenient to use the provided amenities.
Response from Property: Dear Valued guest, Greetings from Grand Richmond Hotel! Thank you for choosing our property for your accommodation needs for taking the time to share your feedback! We are glad to see the perfect rating that you gave for cleanliness. However, we regret to hear that the air conditioning was noisy, that there was a hotel technician who knocked on your door, and the bathroom amenities had some hiccup. This is not the experience we hope you would have with us and does not reflect our true standards. We sincerely apologize for the inconvenience. Rest assured that we will rectify this to provide a much better experience to valued guests like you. We hope to have the opportunity to have you back for a much lovelier stay. Warm regards, The Management Team
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business traveler
7 review
7.5/10
Posted on Mar 6, 2025
Rooms are very old fashioned..bathroom has no shower but standing in bathtub...aircon is making an exstreme noice impossible for sleeping and therefore one sleeps naked in a much too warm room...towels are of very poor quality and shower gel smell is disgusting in todays world of so many possibilities..television is of worst quality I have experienced where one has difficulty to see the images..food is medium quality...entrance hall looks 5 star but the rest at the most 3 star hotel..therefore price per night is not in conformity of what is actually offered..
Response from Property: Dear Robert, Greetings from Grand Richmond Hotel! Thank you for staying with us and taking the time to share your feedback! While you highly appreciate our beautiful lobby, we regret to hear that some areas did not meet your expectations, such as the air conditioning, the towel, the shower gel, and the quality of the television. We sincerely apologize for the inconvenience. This is not the experience we hoped you would have with us and does not reflect our true standards. Rest assured that we will address this with our team to ensure a more pleasant stay for valued guests like you in the future. We are constantly improving our services, thanks to our guests’ feedback including yours. We hope to have the chance to have you back for a much better stay. Warm regards, The Management Team