Sotetsu Fresa Inn Kitahama

Sotetsu Fresa Inn Kitahama Reviews

Sotetsu Fresa Inn Kitahama

2-4-10 Koraibashi, Chuo Ward, Osaka City, Osaka Prefecture, 541-0043, JapanView Hotel Details
Sotetsu Fresa Inn Kitahama
Sotetsu Fresa Inn KitahamaSotetsu Fresa Inn KitahamaSotetsu Fresa Inn Kitahama
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Guest Reviews of Sotetsu Fresa Inn Kitahama

9.3/10
Great
679 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(679)
Positive reviews(669)
Reviews with photos/video(185)
Easy to get around(153)
Close to metro(107)
Convenient for shopping(60)
Friendly front desk staff(40)
Nice toiletries(28)
Perfect for business trips(26)
Luggage delivery service(9)
Luxurious(5)
Negative reviews(10)
Guest User
Connecting Room
Stayed in Sep 2025
Family
12 review
8.0/10
Very Good
Posted on Oct 24, 2025
The staff are helpful and polite. They provide very good amenities at the lobby to all guest. All area is very clean snd tidy. They provide recycle bin at lobby for disposal the old clothes. They have very lovely Halloween decorations.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kitahama.We appreciate your kind words regarding our staff, as well as our various services such as the recycling bins, decorations, and amenities.We will keep striving to provide services that satisfy our customers, and we would like to ask for your continued support.Sotetsu Fresa Inn Kitahama Front Desk
1381742****
Deluxe Double Room-Non-Smoking
Stayed in Jul 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Sep 12, 2025
This is my second time staying at this hotel. It's just a 5-minute walk from the hotel to the subway station, making it super convenient for getting to Umeda and Namba. Every evening, I'd pop into the nearby 7-Eleven or Family Mart to grab some snacks and enjoy them comfortably back in my room. There are also plenty of izakayas and yakitori restaurants in the area.
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Response from Property: Thank you for choosing our hotel again.We are very pleased that you were pleased with the location and the convenience of the surrounding area.Our hotel provides a map of nearby restaurants.We will continue to strive to create an environment where our guests can enjoy their stay comfortably. All of our staff look forward to welcoming you again.Sotetsu Fresa Inn Kitahama Front Desk
M295825****
Standard Double Room -Non-Smoking
Stayed in Jul 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Aug 27, 2025
**Facilities:** The facilities are brand new, and though the room is compact, it's incredibly well-equipped, even featuring a mini-fridge. This was perfect for chilling water bought from the supermarket, proving to be a real lifesaver to cool down after a long day of exploring. **Cleanliness:** The room was spotless. Despite its small size, there were absolutely no issues with cleanliness or clutter. **Environment:** This is a straightforward, functional hotel. If you don't mind the compact space, it's actually very comfortable. After a long day of walking, coming back, taking a shower, and then relaxing with a beer while watching TV was pure bliss. When I was tired, I could just collapse into bed. I absolutely loved it. **Service:** Both check-in and check-out can be done via self-service. However, the staff are also proactive and polite in assisting guests when needed.
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Response from Property: Dear guest, thank you for choosing Sotetsu Fresa Inn Kitahama over other hotels. We are deeply grateful for your kind words. We are all delighted to hear that you enjoyed your stay. We sincerely look forward to welcoming you back to Sotetsu Fresa Inn Kitahama next time you visit Osaka. Sotetsu Fresa Inn Kitahama Front Desk Staff
M26n2z9vz****
Standard Double Room -Non-Smoking
Stayed in Jul 2025
Solo traveler
3 review
9.0/10
Great
Posted on Aug 27, 2025
The price is reasonable, and it's conveniently located near both Yodoyabashi and Kitahama stations. You can take a train directly to Kyoto from there, which is very handy. There are also plenty of convenience stores nearby. Do note that hotel prices can fluctuate when booking. The hotel staff are very friendly and helpful; just let them know if you have any issues. Complimentary luggage storage is also available.
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Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kitahama. We appreciate you taking time out of your busy schedule to write a review of our hotel.Thank you for your appreciation of our proximity from the station.As you mentioned, our hotel is within a 10-minute walk from Kitahama Station and Yodoyabashi, and we have received great feedback from other guests.We are very pleased to hear that you had a pleasant stay at our hotel.We hope you will choose our hotel again when you come back to Japan.Sotetsu Fresa Inn Kitahama Front Desk
Guest User
Comfort Double Room-Non-Smoking
Stayed in Sep 2025
Couple
1 review
8.0/10
Very Good
Posted on Oct 13, 2025
good and comfy
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kitahama.We are very pleased to hear that your stay was "comfortable and convenient." We will continue to strive to provide even better service, so we look forward to your next visit.Sotetsu Fresa Inn Kitahama Front Desk
Lital
Standard Double Room -Non-Smoking
Stayed in Aug 2025
Couple
5 review
9.5/10
Amazing
Posted on Oct 1, 2025
We stayed at this hotel for 4 nights The hotel is located near a subway station (a 5 min walk), which is very convenient when needed to go to the cental of Osaka and to the Shinkansen station. The area near the hotel is nice and quiet and has great places to eat (especially coffee shops). The lobby was nice with friendly staff. The check in and out was quick and we even gave our laggege to the reception after check out without any problem. The room itself was very small, but looked nice, was clean, had basic amenities, and the bed was very comfortable. Our only issue was that the room didn't have any neutral light- the window was darkened and blocked by another building. Overall our stay was enjoyable.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kitahama. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very pleased to hear that you found our front desk staff to be helpful.Our staff will do everything possible to make your stay as pleasant as possible. Although there are times when our staff may not be able to assist you, we will do our best to accommodate you.We sincerely apologize for the inconvenience caused by the lack of natural light in your room.We will use this feedback to improve our service in the future.We will keep striving to provide services that satisfy our customers, and we would like to ask for your continued support.Sotetsu Fresa Inn Kitahama Front Desk
Guest User
Standard Double Room(Single Occupancy) -Non-Smoking
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 5, 2025
I’m very happy with my stay. The location is very well connected to the public transport, the room is just big enough to open a big suitcase comfortably. The bed was very nice and comfy! Will definitely stay again :)
Response from Property: Thank you very much for staying with us. We are very happy to hear that you were satisfied with your stay. We appreciate your compliments on the access to public transportation, the spaciousness of the room, and the comfort of the bed. We look forward to welcoming you back.
Anonymous User
Standard Double Room -Non-Smoking
Stayed in Aug 2025
Couple
19 review
10/10
Outstanding
Posted on Sep 28, 2025
Location is very good. Hotel is very clean and the staff is very attentive. I recommend.
Response from Property: Thank you very much for your wonderful review!We are very pleased to hear that you were satisfied with our convenient location, clean facilities, and courteous staff.Your recommendation is very encouraging to us.We look forward to welcoming you back.From all at Sotetsu Fresa Inn Kitahama Front
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Jul 15, 2025
Mostly self service hotel, room is good. However, this particular branch is rather out of the way of train stations.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kitahama. We would also like to thank you again for taking time out of your busy schedule to write this message.We apologize for any inconvenience caused by the distance from the station. As you mentioned, if you take the wrong exit, you will have to go the long way around and it will be far away from the hotel. Also, if you have a lot of luggage, you may feel far away from the hotel due to the narrow and complicated streets.If you are coming from Kitahama Station on the Subway Sakaisuji Line, please use Exit 6; if you are coming from Yodoyabashi Station on the Subway Midosuji Line, please use Exit 8 or 12.We will continue to strive to be a hotel loved by our guests, and we look forward to your continued patronage.We hope that you will choose our hotel again when you come back to Osaka.We look forward to welcoming you again.Sotetsu Fresa Inn Kitahama Front Desk
Guest User
Standard Double Room(Single Occupancy) -Non-Smoking
Stayed in Dec 2024
Solo traveler
13 review
10/10
Outstanding
Posted on Jan 10, 2025
Very convenient stay, just a few blocks from Yodoyabashi metro station. Room was very clean and comfortable. You can choose some takoyaki for breakfast. ill definetly stay again in any of the Fresa Hotels.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kitahama. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.Thank you for your appreciation of our proximity from the station.As you mentioned, our hotel is within a 10-minute walk from Kitahama Station and Yodoyabashi, and we have received great feedback from other guests.We are very pleased to hear that you had a pleasant stay at our hotel.We hope you will choose our hotel again when you come back to Japan.Sotetsu Fresa Inn Kitahama Front Desk
Guest User
Standard Twin Room-Non-Smoking
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 10, 2025
Thank you for the service;;)We got an upgraded room, there's a very large bathroom with wet and dry separation. The room is very clean and quiet. Staff in reception are very kind and they can speak English.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Kitahama. We are very pleased to hear that you enjoyed your room upgrade. We also appreciate your kind words about the clean and quiet room and the friendliness of our front desk staff. We will continue to strive to provide our guests with satisfaction, so we look forward to seeing you again!All at Sotetsu Fresa Inn Kitahama Front
TravelNett
Deluxe Twin Room
Stayed in Sep 2024
Couple
34 review
9.5/10
Amazing
Posted on Nov 3, 2024
We stayed in this room for a night. The room is small as expected but the bed is comfortable for 2. Although small, we were able to open up our 24inch and 28inch luggage side by side along the corridor. The amenities are free for everyone at the reception counter. You'll have to collect it yourself. Overall we are very satisfied and will recommend this room type for short stays.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kitahama from among the many hotels available. We would also like to thank you for taking the time to leave a review despite your busy schedule.We are pleased to receive such nice comments. We are very happy that you had a relaxing time.We hope that you will choose Sotetsu Fresa Inn Kitahama again the next time you visit the Osaka area. We look forward to welcoming you again.
Ddhu
Standard Double Room -Non-Smoking
Stayed in Mar 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 10, 2025
Good location and amenities. Spacious rooms and high standards of cleanliness. Walking distance to two nearby stations and fee convenience stores around as well. Would highly recommend others who are considering this hotel!!
Response from Property: Dear Guest,Thank you very much for using our hotel and for sharing your wonderful feedback. We are very pleased to hear that you were satisfied with the location, facilities, and cleanliness of the room. We are also glad to hear that it was convenient for you, as there are two nearby stations and a convenience store nearby.All of our staff will continue to make efforts to ensure that our guests have a comfortable stay. We look forward to welcoming you again.Sotetsu Fresa Inn Front Desk
Isareli Cruz
Standard Double Room -Non-Smoking
Stayed in Feb 2025
Solo traveler
20 review
10/10
Outstanding
Posted on Apr 4, 2025
Close to two metro stations, so it is easy to move around Osaka. The hotel includes a lot of amenities for free. It's worth the price.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kitahama. We would also like to thank you again for taking time out of your busy schedule to send us this message.Our hotel is close to the subway station and has been well received by many guests.It is possible to travel not only within Osaka Prefecture but also to Kyoto and Nara in about an hour.Thank you very much for your compliments on our hotel amenities.Our amenities include lotion, sunscreen, and beverages such as sencha green tea.We also provide bath salts and face masks at the front desk.The entire staff will continue to make every effort to provide our guests with a satisfying hotel experience.We sincerely look forward to welcoming you again.Sotetsu Fresa Inn Kitahama Front Desk
yudi
Comfort Double Room-Non-Smoking
Stayed in Jun 2025
Family
15 review
7.5/10
Posted on Jul 11, 2025
Just another Japanese hotel, cleanliness very good, other normal
Response from Property: Thank you for your feedback!We are very pleased to hear that you were very satisfied with the cleanliness of the Sotetsu Fresa Inn Kitahama.We value your feedback and will continue to strive to improve in every aspect to ensure your satisfaction.We look forward to welcoming you again.All of us at the Sotetsu Fresa Inn Kitahama Front