Guest Reviews of Sun Inns Hotel Bandar Puchong Utama
7.9/10
Good
85 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.6
Service8.1
Cleanliness7.7
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All reviews(85)
Positive reviews(74)
Reviews with photos/video(22)
Clean and tidy(14)
Great service(11)
Awesome stay(7)
Near shopping area(5)
Negative reviews(11)
Rayz 69
Superior Room No Window
Stayed in Sep 2025
Solo traveler
10 review
6.5/10
Posted on Oct 26, 2025
Moderate worth as the price..location is ok, easy to get food and drinks..
Response from Property: Thank you Rayz 69 for your feedback. We’re happy the location made it convenient for food and drinks.
Guest User
Family 3 Window Kiosk
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 15, 2025
Everything was good. The staff are friendly. Even though we checked in late at night it was easy for us.
Response from Property: Dear Muhammad, thank you for your perfect review. We’re glad you had a smooth late-night check-in and friendly service.
Milkbag
Deluxe Room No Window
Stayed in May 2025
Family
15 review
8.0/10
Very Good
Posted on Jul 3, 2025
The room was clean, quiet, and surprisingly spacious for a city hotel. The kids had enough room to spread out without feeling cramped, and there was even a mini-fridge, which came in handy for snacks and drinks. Beds were comfy, and we all slept well — no noise issues at night, which was a big plus.
Response from Property: Dear Milkbag, thank you for your detailed feedback. We’re happy you enjoyed the spacious, clean, and quiet room that suited your family’s stay.
Guest User
Deluxe Room No Window
Stayed in Oct 2025
Traveling with friends
25 review
6.5/10
Posted on Nov 4, 2025
This hotel is cleaner than before, and the water heater works very well, provide both hot and cold water conveniently. Can consider for short stay again.
Response from Property: Thank you for your feedback. We’re glad to hear the hotel is cleaner now and the water heater worked well for your stay.
Amir Mizwan
Deluxe Room No Window
Stayed in Oct 2024
Business traveler
73 review
8.0/10
Very Good
Posted on Nov 15, 2024
The price is affordable with spacious room.
Parking lot is available with mini market at ground floor.
Response from Property: Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you.Sincerely, Group Manager.
Anonymous User
Deluxe Room
Stayed in Apr 2024
Business traveler
3 review
10/10
Outstanding
Posted on May 15, 2024
Customer service also very good and friendly. The room also clean even small standard room for 2 person. Also strategic location in puchong, near by Mall and restaurant. WiFi connection speed up to 300mbps, very amazing. Will come again.
Response from Property: Dear valued Guest, Thank you for your feedback. We are glad to hear that you think were are good & friendly. We have also looked into the area mentioned for immediate rectification. We hope to see you again. Thank you. Sincerely, Operation Manager
Anonymous User
Deluxe Room No Window
Stayed in Oct 2024
Family
2 review
5.0/10
Posted on Nov 3, 2024
Overall: 3/10 but what to expect when the room is at the lowest price 🤷♀️🤷♀️
Bedsheet got stains & tahi cicak, towels with stains, room smells like cigarettes, better to less expectations.
Guest User
Deluxe Room No Window
Stayed in Jun 2025
Couple
1 review
6.5/10
Posted on Aug 6, 2025
Ok I’m enjoying with my husband
Response from Property: Thank you for your review. We’re glad you enjoyed your stay with your husband.
rzl98
Deluxe Room No Window
Stayed in Mar 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 26, 2024
Good to stay..Rate this place . I recomended this hotel for averybody .
Response from Property: Dear valued Guest, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Thank You. Sincerely, Operation Manager
Anonymous User
Deluxe Room No Window
Stayed in Jul 2024
Couple
5 review
5.0/10
Posted on Aug 10, 2024
Require maintenance for the room. Water heater broken during the last night of our stay, we changed to another room. Will be better if able to provide hair dryer.
Guest User
Deluxe Room No Window
Stayed in Aug 2024
Business traveler
14 review
8.5/10
Very Good
Posted on Sep 28, 2024
Location is good. Bed is comfortable. Parking is ample. Overall experience is good.
Response from Property: Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you.Sincerely, Group Manager.
cappucino latte
Deluxe Room No Window
Stayed in Oct 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 3, 2025
good services...
Response from Property: Thank you cappucino latte for your kind words.
Guest User
Family Room
Stayed in Jun 2024
Family
3 review
8.0/10
Very Good
Posted on Jul 28, 2024
My overall stay was quite wonderful. Despite the room size i had a wonderful stay. Thank you
Response from Property: Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you.Sincerely, Group Manager.
Guest User
Deluxe Room
Stayed in Mar 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jun 10, 2024
Really good and recommended
Response from Property: Dear valued Guest, Thank you for your feedback. We are glad to hear that you think were are good & friendly. We have also looked into the area mentioned for immediate rectification. We hope to see you again. Thank you. Sincerely, Operation Manager
Guest User
Deluxe Room No Window
Stayed in Jun 2025
Booked for others
3 review
10/10
Outstanding
Posted on Aug 2, 2025
Best experience
Response from Property: Thank you, Collins, for your kind words. We’re delighted you had the best experience.