Evergrande Sea Castle Hotel

Evergrande Sea Castle Hotel Reviews

Evergrande Sea Castle Hotel

Evergrande Sea Venice, No.1 Hengda Road, Qidong, Jiangsu, ChinaView Hotel Details
Evergrande Sea Castle Hotel
Evergrande Sea Castle HotelEvergrande Sea Castle HotelEvergrande Sea Castle Hotel
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Guest Reviews of Evergrande Sea Castle Hotel

8.8/10
2854 review
Verified reviews
Location8.8
Amenities8.7
Service8.8
Cleanliness8.7
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All reviews(2854)
Positive reviews(2735)
Reviews with photos/video(1098)
Close to beach(421)
Nice sea view(405)
Perfect for kids(334)
Clean pool(175)
Great swimming pool(175)
Has facilities for children(82)
Has an infinity pool(79)
Negative reviews(119)
Bruno Azevedo1
Garden-view Double Room
Stayed in Aug 2023
Family
28 review
10/10
Outstanding
Posted on Oct 8, 2023
Excellent place to have fun with family! Amazing structure and a lot of activities for kids and adults!
Response from Property: 尊敬的賓客:您好!感謝您將如此重要的日子選擇在恆大海上威尼斯酒店度過,與您共同度過假期是我們的榮幸,您的滿意將是我們前進的動力,我們會不斷完善並努力提高,力爭做得更好!恆大海上威尼斯期待您再次光臨!
Guest User
Garden-view Twin Room
Stayed in Aug 2023
Family
11 review
9.0/10
Great
Posted on Nov 19, 2023
Spend 3 days with family (2 adults, 3 children). Cozy and clean. Good breakfast.
Response from Property: 親愛的貴賓,感謝您對恆大海上威尼斯酒店服務及環境的喜愛。我們將繼續秉承“完美每一個細節,驚喜每一位顧客”的服務理念,竭誠為您提供貼心舒適的入住體驗。
Guest User
Garden-view Twin Room
Stayed in Aug 2023
Family
11 review
8.0/10
Very Good
Posted on Dec 28, 2023
hotel well located and the room very good
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Keaiduoduoaikanhai
Garden-view Twin Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
Very pleasantly surprised!! The rooms at the Castle Hotel are clean and comfortable, and the location is very convenient. It is very close to the beach and can be reached on foot. The hotel service is also super good. Among them, I would like to especially thank Yuanyuan at the front desk for her warm and thoughtful help during the stay, which made our trip smooth and comfortable. Thank you so much. Next time I come to Qidong to see the sea, I will choose the Castle Hotel. It is super value!! Five-star recommendation to colleagues~~
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and your compliments! We are delighted to have brought you a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Evergrande Sea Venice Hotel/Evergrande Sea Castle Hotel looks forward to welcoming you again! We wish you a happy life!
M296737****
Garden-view Twin Room
Stayed in Feb 2025
Family
9 review
10/10
Outstanding
Posted on Mar 2, 2025
The Castle Hotel I booked was upgraded to the Venice Hotel on the Sea for free. The stay was very good and the housekeeper Xiaofeng provided very thoughtful service. The hotel is very convenient to the beach and the scenery is pleasant. The room is spacious and the balcony is large, which is very comfortable. The family spent a pleasant weekend.
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272230****
Sea-view Double Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 2, 2025
Very satisfied. By chance, the Sea Castle was upgraded to Sea Venice. There is a dedicated butler. My butler is Baoxia, who is very considerate and thoughtful. The service attitude is perfect and responsive... The room is very large and there is a balcony that directly overlooks the beach🏖️
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M516185****
Garden-view Double Room
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 25, 2024
Thanks to the housekeeper Baoxia for upgrading me to a sea view king room at Evergrande Venice Resort Hotel for free! The beach is right outside the back door of the hotel, and the environment is beautiful! The housekeeper service is warm and thoughtful, and also gave souvenirs. The room is spacious and clean, and the balcony has an unobstructed sea view! The breakfast is very rich, with a full variety and characteristics! The swimming pool and gym are first-class, and the experience is excellent!
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1356483****
Sea-view Double Room
Stayed in Jul 2024
Family
5 review
2.5/10
Posted on Aug 31, 2024
Environmental facilities: The hotel is located in the scenic area because of its location advantage. Otherwise, the hotel rating would be 3⭐ at most. The old-style decoration and furniture make it feel like a homestay. The only good thing about the sea view king room I booked is the sea outside the window! But this can't make up for the bad mood caused by the poor sound insulation. I could still hear the voices from the next door at 2:30 in the middle of the night. I got up and saw that I couldn't blame others. It turned out that the door of the room was not sealed. When the lights were off, the corridor lights could be clearly seen through the crack of the door. How could the sound insulation of such a door be good! Pictures speak the truth, the door after turning on and off the lights! Service: The front desk staff who checked in were expressionless. Maybe they were too tired because there were so many people. It was completely incomparable with the previous four-star hotel. It was a second kill in every aspect! But there was a service butler who said one thing. She actively asked about my accommodation and needs and tried her best to meet them. It was also the only comfort for the service! Food and Beverage: I was also drunk. The adult breakfast cost 98 per person. I was afraid that I had misunderstood, so I turned around a few more times to confirm. There was no food with meat. The only steamer with meat buns was empty. Maybe it was my fault that I went too late. We went to eat breakfast at around 8:50, which ended at 10 o'clock. We waited for a long time but didn't see any refills! Conclusion: I will never recommend this hotel to anyone. I will put it on my blacklist. I would rather spend a little more to go to Venice on the Sea next door. Although it is a little more expensive than this one, at least the environment is much better and it is closer to the beach. Moreover, the price of the Sea Castle Hotel is not cheap.
Original textTranslated by Google
Response from Property: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. We are sorry that this stay did not fully meet your expectations. We will share your opinions with the hotel management and find out the shortcomings from the details. This will help us continuously improve and maintain a high level of service facilities and make our services more and more perfect. Welcome to visit us again.
M454193****
Garden-view Double Room
Stayed in May 2024
Family
5 review
2.0/10
Posted on Jun 2, 2024
The Evergrande Castle Hotel was specially booked for Children's Day. It was my first time to visit Qidong to take my children to celebrate Children's Day. I couldn't find the hotel at first on the navigation system. I called the hotel and the phone was connected for the first time, but I didn't explain clearly. I still I wanted to ask again and called again but no one answered! Later, I found the hotel after re-navigating, and then they said they would upgrade me to a sea view room. I thought that no one else was so lucky and went directly to the Venice Hotel. Upgrading the room was pretty good. I checked in happily and gave me room 835. It seemed like It’s this room number! Not to mention the shabby room, the first issue is hygiene! very bad! The sides of the sink were all dark, and the toilet smelled so bad that my son almost vomited when he walked in! (The hotel staff later said it was because of mold). The air conditioner in the second room has been running for half an hour and cannot produce cold air. It is extremely stuffy. It is not as comfortable as the lobby of their hotel! After calling the front desk and changing our room to room 819, a new problem arose! The mirror shines on the bed, so you can "look in the mirror" when you sleep at night! The room is a bit bigger than the original one, maybe it’s because it’s a corner room! I originally wanted to change, but was told that there were no rooms available, so I had to go to the fifth floor. I thought it would be a troublesome thing, but the air conditioner still had no wind. They brought us an air conditioner fan, which made us feel a little more comfortable. However, the hygiene was still poor, and there were stains on the towels. There is ****! It's so disgusting, I don't want to use it anyway. The only good thing is probably the fruit given out in the afternoon, which is quite sweet. I really can't fault anything else. This is the first time I review a hotel and the first time I give a negative review. I hope the hotel can take these issues seriously and add some explanation of the air conditioner. The hotel staff said it is because it is not that hot outside and the temperature is low, so the central air conditioner in the hotel is cold. I didn’t turn it down, but it was quite hot these two days on June 1st, and there was no balcony, so it was really stuffy in the room!
Original textTranslated by Google
Response from Property: 尊敬的顧客!我們目標是為客人提供舒適的入住環境和最佳服務,很抱歉此次入住未能完全達到您的期望,您的意見我們都將分享至酒店管理層,從細微處發現不足,這將幫助我們不斷提高並保持高水準的服務設施,使我們的服務日益完善,歡迎您再次光臨。
Anonymous User
Sea-view Double Room
Stayed in Apr 2024
Solo traveler
47 review
10/10
Outstanding
Posted on May 4, 2024
It was quite comfortable to stay in. It's a pretty good resort hotel. It's just that there are a lot of people. You have to wait for a table for breakfast. Overall, it's OK. The bed is very comfortable.
Original textTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
fairsbel
Garden-view Double Room
Stayed in Apr 2024
Family
31 review
10/10
Outstanding
Posted on May 2, 2024
The hotel is quite good. I brought my family here to play during the May Day holiday. The service is quite good. The artificial beach is generally clean. The overall hotel environment is quite good and the breakfast is also OK.
Original textTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Evergrande Sea Castle. Evergrande Sea Castle has been working hard to create a comfortable and cost-effective experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
M30056****
Garden-view Double Room
Stayed in Mar 2024
Family
4 review
10/10
Outstanding
Posted on Apr 27, 2024
The front desk was very welcoming and the service was very thoughtful! The explanation was very thorough!!
Original textTranslated by Google
Response from Property: Dear distinguished guests, thank you for your love for the service and environment of Evergrande Venice Sea Hotel. We will continue to uphold the service concept of "perfect every detail, surprise every customer" and wholeheartedly provide you with a caring and comfortable stay experience.
topseven925
Garden-view Double Room
Stayed in Mar 2024
Business traveler
46 review
10/10
Outstanding
Posted on Apr 7, 2024
The room facilities are good, the front desk service is also good, the breakfast is rich and varied, the Lanzhou ramen is delicious, and there are many supporting facilities around the hotel.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Hengda Sea Venice. We met you unexpectedly. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
_WeChat249404****
Garden-view Twin Room
Stayed in Mar 2024
Family
4 review
10/10
Outstanding
Posted on Apr 5, 2024
Originally I booked the Sea Castle Hotel, but I received a call to tell me that it was upgraded to the Sea Venice. I was very happy. The navigation led directly to the parking lot, the check-in was very fast, the service attitude was good, the room was very clean, and a fruit plate was given. There were many types of breakfast. The Blue Sea and Silver Sand were within 100 meters downstairs. In short, it was a very good experience and I will come again in the future!
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Venice Hotel on the Sea will be the warmest and most unique one in your memory! Come home often and I wish you well!
Woluogedafengmenglong
Garden-view Double Room
Stayed in Feb 2024
Family
3 review
10/10
Outstanding
Posted on Apr 1, 2024
Very satisfied. Meimei, the housekeeper, is also very good. Highly recommended. The best choice for taking the kids out for a walk.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Your choice is our greatest honor every time, and your consistent support makes us feel very happy. We look forward to meeting you again!