MS Milenium Monterrey, Curio Collection by Hilton Reviews
MS Milenium Monterrey, Curio Collection by Hilton
Ave Jose Vasconcelos, San Agustín 300-Ote Residencial, San Pedro Garza Garcia, Nuevo Leon, 66260, MexicoView Hotel Details
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Guest Reviews of MS Milenium Monterrey, Curio Collection by Hilton
8.9/10
Very Good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.9
Service8.8
Cleanliness8.8
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All reviews(109)
Positive reviews(8)
Reviews with photos/video(4)
Negative reviews(1)
r@mon
Two Double Room
Stayed in Dec 2024
Business traveler
14 review
4.2/10
Posted on Jan 26, 2025
The facilities are old.
The service is especially poor. The prepaid room order was charged again at the front desk, and they were not apologetic when they were found out and returned it.
The breakfast included was confirmed at check-in, and the breakfast staff went to the front desk to verify it again after breakfast the next morning.
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Guest User
Two Double Room
Stayed in Jun 2023
Family
1 review
9.0/10
Great
Posted on Jul 25, 2023
We stayed last year and returned again, we found the same details as the last time. The person in charge of the pool area did not know how to give general information, there were no ice machines on each floor and more than once we requested assistance from the reception and they never answered the phones.
Directly at reception the staff was very attentive, also maids and special congratulations to an older man who brought a crib for our baby to our room, he was very kind and helpful.
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Guest User
Two Double Room
Stayed in Mar 2023
Business traveler
9 review
10/10
Outstanding
Posted on Jun 1, 2023
The place is very nice and the service is very good. The cleanliness is very good and I really had a very pleasant time.
Me gustó bastante a excepción de la TV ya que tiene pocos canales y muchos están en ingles sin subtítulos y no tiene opción de apps para ver alguna plataforma, aparte de que el clima no funcionaba de forma correcta, lo demás excelente
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Guest User
Superior King Room with Balcony
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 3, 2025
El primer dia no estuvo nada grato, tuvimos algunos inconvenientes , pero al ir a expresarlo a la recepción el joven nos hizo cambio de habitación y nos ofreció una mejora, buena atención del joven q estuvo en recepción el dia 30 d junio como alas 11 y media d la mañana no recuerdo su nombre , muy buena atención de el. Y con respecto ala app la aplicación ofrecia el desayuno a un precio y cuando estuvimos en el hotel era otra la tarifa, ahi sería conveniente que la app trip.com modifique esa información ya q no coincide con la del.hotel