Guest Reviews of Park Mall Hotel & Conference Center
8.5/10
Very Good
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.8
Service7.9
Cleanliness8.6
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Positive reviews(54)
Reviews with photos/video(14)
Negative reviews(5)
CcCcL
Business Room
Stayed in Jan 2025
Business traveler
6 review
9.5/10
Amazing
Posted on Feb 28, 2025
Nice and clean hotel with good service, we will definitely come back
Florazz805
Deluxe Double or Twin Room
Stayed in Jul 2024
Business traveler
4 review
9.5/10
Amazing
Posted on Aug 25, 2024
The room is super big. I booked a business room. The hotel is in a very good location. There is a local park next to the hotel, and there is a playground next to it. There is a shopping plaza next to the hotel. There are all kinds of shops. There is a local supermarket in the plaza. There are a lot of people here. I don't know if it's because of the city center or the summer vacation. Anyway, it's very lively. There are several restaurants on the road on the left side of the hotel. If you come to travel, it's not bad to choose to stay here. There was a small episode when checking in. The hotel's hot water system was broken, which caused us to have no hot water for one night. Fortunately, we contacted Ctrip customer service in time and it was quickly fixed. In short, this hotel is considered to be a good local hotel and can be considered again.
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LONG WEN
Deluxe Double or Twin Room
Stayed in Jan 2025
Business traveler
4 review
7.0/10
Posted on Mar 11, 2025
The location is very good, in the core area of Setif. The service staff are all good. However, for some reason, they didn't clean my room on the first day when I stayed there. The water was not replenished in time. Everything else was fine.
The sink drained very slowly and there were no slippers.
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M54473****
Standard Double or Twin Room
Stayed in Dec 2024
Business traveler
36 review
10/10
Outstanding
Posted on Jan 12, 2025
The hotel is in a prime location, right in the city center.
The hotel's buffet is very rich and delicious.
The staff are very friendly and enthusiastic, and English communication is barrier-free.
The Ferris wheel next to it is beautiful when it is lit up at night.
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Anonymous User
Deluxe Room
Stayed in Jun 2024
Business traveler
5 review
10/10
Outstanding
Posted on Jul 10, 2024
The location is excellent, convenient for shopping and eating, just above the largest shopping mall. The room facilities are quite satisfactory.
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Anonymous User
Deluxe Room
Stayed in Feb 2024
Solo traveler
5 review
9.0/10
Great
Posted on Apr 6, 2024
Average service, low cost performance
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Anonymous User
Deluxe Double or Twin Room
Stayed in Aug 2024
Business traveler
5 review
4.0/10
Posted on Sep 21, 2024
The facilities are old and the sewer smells bad
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M274017****
Deluxe Room
Stayed in Nov 2023
Business traveler
7 review
10/10
Outstanding
Posted on Dec 22, 2023
Facilities: relatively new, very comfortable to live in
Overall good and nice the remaining star is because of the breakfast i was expecting something better than what we had but it was fair
Response from Property: Hello, Thank you for your feedback and for sharing your experience with us. We’re happy to know you had an overall pleasant stay. We also appreciate your comments regarding breakfast — your input is valuable and will help us improve our offer to better meet our guests’ expectations. We hope to welcome you again soon for an even better experience. Best regards,
Olly S
Stayed in Jan 2025
Business traveler
10/10
Outstanding
Posted on Feb 20, 2025
The service was very good, the rooms and hotel in general was very clean. The food at the buffet was good and exceptional at the restaurant on the top floor……………………………………………………………………………………………………………………………………………………………………………………………..
Response from Property: Dear[Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the cleanliness of our hotel, the quality of service, and especially the food—both at the buffet and at our top-floor restaurant. Your satisfaction is our greatest reward, and we're truly happy that we could contribute to a pleasant stay. We hope to have the pleasure of welcoming you back soon for another exceptional experience at Park Mall Hotel & Conference Center. Warm regards, LIBA Khoualed Marketing Coodinator
abdou m
Stayed in Jan 2025
Business traveler
10/10
Outstanding
Posted on Feb 19, 2025
Very professional team, the reception was really warm, the food was awesome, the rooms are very clean, quite, good smell. I'm deeply advising this hotel. really happy with this experience, I'll come back for sure. Thanks Park Mall hotel...
Response from Property: Dear Guest's Name, Thank you so much for your heartfelt review! We're truly pleased to know that you enjoyed every aspect of your stay—from the warm welcome at reception to the cleanliness and comfort of our rooms, and of course, the food. Knowing that you felt happy and well taken care of means the world to us. Your recommendation is the best reward we could ask for, and we can't wait to welcome you back to Park Mall Hotel & Conference Center for another memorable stay. With sincere thanks, LINA Khoualed Marketing Coordinator