Holiday Inn Express Shanghai on the Bund by IHG

I've never reviewed a hotel on Ctrip before, and I never thought a hotel like Zhixuan could go to such lengths. I have to point out that, perhaps due to the tourism festival, rooms near the Bund were hard to book that day, and prices weren't exactly cheap. They only had one room left, and it happened to be a family room. Honestly, I hadn't expected much from Zhixuan's family room, but the experience completely exceeded my expectations! Within half an hour of booking, the hotel's dedicated family room butler contacted me and added me on WeChat. They provided comprehensive and attentive service, explaining the hotel's amenities and child safety precautions, as well as providing nearby travel tips and a guide to the tourism festival. Upon arriving at the hotel room, my child and I were stunned. It exceeded our expectations. There are no other family-friendly rooms like this in downtown Shanghai. The slide, tree house, and ball pool in the room were perfect for the kids, allowing me to truly free my hands. It was also my child's first time experiencing such a novelty. She was so excited that she refused to go to bed until midnight, gazing up at the starry sky and refusing to turn off the ceiling light. The room was also thoughtfully stocked with snacks and fruit. Children's toiletries and bathrobes were also provided, and there were even plushies for the children as gifts. You can imagine it's just a smart choice. The hotel's location is impeccable. Right outside the door is Yu Garden and a three-minute walk to the Bund, making it very convenient for strolling around. The breakfast was varied and delicious. While the hotel isn't very large, it's understandable given its location in the city center. It had everything you need, and they thoughtfully provided children's tableware, which made the meal enjoyable for the child and a relief for us parents. Another pleasant surprise was the warmth of this hotel, which exceeded my expectations. The paintings in the work area and rooms were all created by children with autism. My son was the first to notice this and brought it to my attention. It's thoughtful and charitable. Details like these are truly touching, and they touched my child's heart. Highly recommended for parents traveling with children on weekends. You get what you pay for, and it's a truly unforgettable stay!

The hotel is very good. The service attitude of the front desk guy is very good. Lucas highly recommends this hotel.