Guest Reviews of U-FREE Hotel (Shanghai Hongqiao Wuzhong Road)
9.4/10
Outstanding
4159 review
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Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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Positive reviews(4091)
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Delicious breakfast(355)
Friendly front desk staff(352)
Classy environment(310)
Convenient parking(146)
Perfect for business trips(114)
Tasty coffee(83)
Amazing natural light(44)
Excellent TV(24)
Negative reviews(64)
_WeChat37854****
Deluxe Family Room
Stayed in Oct 2025
Family
5 review
8.5/10
Very Good
Posted on Nov 16, 2025
There's a parking lot downstairs and the service is good. If you order takeout, a robot can deliver it right to your room door. The breakfast has a good selection of Chinese dishes, and I saw the fried rice and noodles were freshly made. The family room was quite spacious, though our particular room faced the air conditioning units outside, which was a bit noisy.
Another minor drawback was that even with the temperature outside around 16-17 degrees Celsius, we could only use the heating function on the AC, which made the room feel a bit stuffy.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Anonymous User
Superior Queen Room
Stayed in Oct 2025
Couple
45 review
10/10
Outstanding
Posted on Nov 9, 2025
Located at the intersection of Wuzhong Road and Lianhua Road, parking is convenient with a large lot. Although not free, 10 RMB for unlimited parking is a good deal. The room size is very spacious, and the breakfast selection is quite rich. Overall, it's a good stay.
The hotel is located on Wuzhong Road, making it very convenient for getting around. The parking lot in front of the hotel is huge, so parking is super easy. The hotel rooms are clean and tidy, and the front desk staff are very friendly. Breakfast is also pretty good. Overall, it's a good stay!
The hotel was exceptionally clean, making me feel very comfortable the moment I walked in. The staff were diligent, and there was complimentary coffee and lemonade in the lobby for guests. They were very polite. The hotel also has parking and a great location, making it convenient for getting around.
Clean rooms, excellent service, and a great breakfast spread. They even have laundry facilities. Compared to other hotels, it offers really good value for money. The location is convenient too; it's easy to get a ride and trust the drivers.
The front desk staff were really enthusiastic, and the breakfast had a great variety of options. The hotel also offers free luggage storage. The room was very spacious, and the mattress was super comfortable and soft. The front desk service was incredibly thoughtful and attentive. It's a great hotel with excellent value for money.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
_WeChat22186****
Deluxe 2-bed Room
Stayed in Aug 2025
Business traveler
6 review
10/10
Outstanding
Posted on Sep 30, 2025
The front desk staff were very enthusiastic, and the breakfast selection was extensive. We booked two rooms, and the front desk thoughtfully arranged for them to be next to each other, which was a very considerate touch. Plus, they even have umbrellas available for rent on rainy days. This is an excellent hotel, and I'll definitely be staying here again.
The room was clean and tidy, and the front desk service was warm and welcoming. The breakfast was incredibly rich and exceeded my expectations. It's a really great hotel with excellent value for money, making it my top choice for business trips due to its proximity to my company. The transportation is convenient, with a shopping mall nearby, which is a big plus. It's also very close to Hongqiao High-Speed Railway Station.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
M380218****
Deluxe Queen Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 27, 2025
This hotel is absolutely amazing! 😍 The room was huge and spotless, and the bed was as soft as a cloud – I fell asleep instantly 💤. The bathroom had a fantastic wet/dry separation and a smart toilet, which made for a perfect experience. The front desk staff was super friendly and responded immediately to any requests. Loved it! ❤️ It's also really convenient for food, with a snack street right downstairs – a foodie's paradise! I'll definitely stay here again and highly recommend it to everyone! 👏
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Anonymous User
Superior Queen Room
Stayed in Aug 2025
Solo traveler
21 review
10/10
Outstanding
Posted on Sep 13, 2025
The room was spacious and brightly decorated in a simple yet elegant style. Check-in at the front desk was smooth and efficient. The staff even upgraded our room type! Breakfast was at a newly built location with excellent positioning and complete facilities, making travel very convenient, haha~~
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們的支持與信任, 我們將繼續秉承用心做事、細心服務的服務理念,讓您在 雲緋 的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步, 祝您開心每一天!