The Portman Ritz-Carlton, Shanghai
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1 room, 2 adults, 0 children
All properties in Shanghai
The Portman Ritz-Carlton, Shanghai
No. 1376 Nanjing West Road, Jing'an District, Shanghai, 200040, China
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We Price Match
Last booked 2 hrs ago
China travel essentials
Varied breakfast
Easy to reach
Currency exchange
Most card payments accepted
Lots to doShow more
Amenities
Indoor swimming poolFree
Outdoor swimming poolFree
Spa
Fitness RoomFree
2 Public car parks
Priority airport pick-up
Bar
3 Restaurants
All amenities
Property Description
The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions. Offering luxurious accommodation complemented by fine service.The Portman Ritz-Carlton, Shanghai is only 650m from Jing'an Temple subway station and a 13-minute walk from the lively Wujiang Road food street. The architectural icons on the Bund is a 15-minute drive away.The upscale rooms at The Portman Ritz-Carlton feature panoramic views of Shanghai skyline and modern Chinese décor. All rooms are equipped with a 37-inch flat-screen TV and a minibar.The Portman Ritz-Carlton Health Club has both indoor and outdoor swimming pools, a gym and a squash court. Portman’s Restaurant at The Portman Ritz-Carlton, Shanghai features dishes with a creative twist, a concept that reflects comfort food through a combination of cuisine, decor and service within its Scandinavian-inspired interiors. For the thirsty traveler seeking restaurants in shanghai with a classic cocktail bar, the Ritz bar & lounge transitions from elegant lounge by day to the nexus of Shanghai's bar scene at night.
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9.4/10
I had a really great time at this location! Everyone was extremely friendly and helpful!
All 2,986 reviews
Surroundings
Metro: Jing'an Temple
(590m)
Metro: West Nanjing Road
(860m)
Airport: Shanghai Hongqiao International Airport
(11.9km)
Airport: Shanghai Pudong International Airport
(42.7km)
Train: Shanghai Railway Station
(5.8km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Club Business Studio - King
1 King bed
48m² | Floor: 37-44
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Club Business Studio - Twin
2 Single bed
48m² | Floor: 43-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
5
Deluxe King Room
1 King bed
38m² | Floor: 12-22,24,26,28,29
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Skyline View - King
1 King bed
38m² | Floor: 19-36
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Two Bedroom Penthouse Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
179m² | Floor: 45
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Premier Suite King
1 King bed
79m² | Floor: 25-36
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Skyline View - Twin
2 Single bed
38m² | Floor: 19-24,27-36
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Club Skyline View - Twin
2 Single bed
38m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Club Skyline View - King
1 King bed
38m² | Floor: 37-42
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
One Bedroom Penthouse Suite
Bedroom 1:1 King bed
108m² | Floor: 45
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Club Deluxe City View - Twin
2 Single bed
38m² | Floor: 37,39-40
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe City View - King
1 King bed
38m² | Floor: 19-36
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe City View - Twin
2 Single bed
38m² | Floor: 19-22,25-26,31-32,36
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
5
Premier Suite Twin
2 Single bed
79m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Twin Room
2 Single bed
38m² | Floor: 12-23,25,27
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Club Deluxe City View- King
1 King bed
38m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Club Premier Suite - King
1 King bed
79m² | Floor: 37-41
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
2,986 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.1
- Location9.4
- Service9.5
Average for similar properties in Shanghai
Anonymous User
August 24, 2025
I had a really great time at this location! Everyone was extremely friendly and helpful!
Guest User
August 22, 2025
Hotel is dated and in need of an update, but in a great location and very accessible.
miSs JM
July 30, 2025
My stay at Portman Ritz Carlton was good. The location is perfect, very close to everything. Also, I was able to check in earlier than the usually time which I loved. On a bad note, the outside pool bar isn’t open which is a bummer as I would have loved to enjoy a cocktail by the pool while relaxing. Nevertheless, it was perfect stay and I would stay again in the future. 😎
Ruoxue
August 10, 2025
Service was amazing, staff was professional and well-trained. The entire building is a bit on the older side, but all the decor and furnitures are well-maintained. Soundproofing was overall decent, though you can hear nearby door opening and shutting. No street noise though. There are two pools in the building. Would recommend the outdoor as the indoor one can get pretty busy as soon as they open.
Downsides: there’s a lot of gunk/buildup on the shower faucet. My bathtub switcher was also leaking, and maintenance couldn’t do anything about it — they said it would take a while to fix, and would do it after I leave.
Willo
July 31, 2025
nice services, and the staff are nice and helpful. Suitable for business or family vacation.
Kim Anything’s Possible
September 3, 2025
A really good stay. Great amenities and amazing service. Will be back!
Guest User
July 19, 2025
It was our first time in Shanghai and in The Portman Ritz-Carlton Shanghai. We had an amazing experience and wonderful time. The hotel location is in the heart of Shanghai, not too far from main attractions and at the same time the area is not overcrowded with tourists. The hotel staff is super friendly, helpful and polite! We had great time at the Club lounge, which was just simply amazing!
RositaFresita
July 18, 2025
I spent a relaxing 5 days at this hotel. It’s where I usually stay when I visit Shanghai. As usual, the customer service is impeccable. I always book a room that includes Club Lounge access since it’s so convenient to have my meals there. All the staff at the lounge are lovely and attentive. I requested a late check out with ease and did lots of shopping in the nearby malls. I also visited a great nail salon next to the Starbucks nearby, Sunshine Nails. I also visited In House hair salon, in case you need hair and nail recommendations close to the hotel. Overall, I had a wonderful time at The Portman Ritz-Carlton as always. I will definitely be back.
Kit Yi
July 23, 2025
Spacious room, helpful staff, many restos around. The toilet is a bit old though.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Outdoor swimming pool
Free
Spa
Fitness Room
Free
2 Public car parks
Additional charge
Priority airport pick-up
Additional charge
Bar
3 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Business Center
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Indoor swimming pool
Outdoor swimming pool
Spa
Fitness Room
Bar
3 Restaurants
Café
Meeting Room
Multi-Function Room
3 Restaurants
上海波特曼丽思卡尔顿酒店·丽嘉阁
Business hours: [Mon - Sun] 09:00-24:00
上海波特曼丽思卡尔顿酒店·Portman's 波特曼餐厅
Business hours: [Mon - Sun] 06:30-22:30
上海波特曼丽思卡尔顿酒店·申宴会厅
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming poolFree
Heated pool
Opening times
Business hours
Outdoor swimming poolFree
Heated pool
Opening times
Business hours
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 30.00 (approx. AU$ 6.42) Hourly. Reservation not needed.
Public parking 1
Additional charge
Public parking 2
Additional charge
Transportation
Taxi booking service
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & Drink
Café
Bar
Lobby Bar
Room Service
Health & wellness
Fitness Room
Free
Sauna
Temporarily closed
Spa
Public areas
Gift Shop
Public Audio System
Non-Smoking Floor
Elevator
Central Ventilation System
No Smoking in Public Areas
Smoking Area
Cleaning services
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Slippers
Kids' Toothbrush
Business Services
Multi-Function Room
Secretarial Services
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Free Extra cot: Free |
Children 4 years old and over | CNY 408.00 (approx. AU$ 87.31) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 144.00 (approx. AU$ 30.82) per person |
Children 12–17 years old | CNY 288.00 (approx. AU$ 61.63) per person |
Adult | Buffet:CNY 288.00 (approx. AU$ 61.63) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 3,000.00 (approx. AU$ 641.93) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1998
- Renovated: 2008
- Number of Rooms: 593
Phone:+86-21-62798888
The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions. Offering luxurious accommodation complemented by fine service.The Portman Ritz-Carlton, Shanghai is only 650m from Jing'an Temple subway station and a 13-minute walk from the lively Wujiang Road food street. The architectural icons on the Bund is a 15-minute drive away.The upscale rooms at The Portman Ritz-Carlton feature panoramic views of Shanghai skyline and modern Chinese décor. All rooms are equipped with a 37-inch flat-screen TV and a minibar.The Portman Ritz-Carlton Health Club has both indoor and outdoor swimming pools, a gym and a squash court. Portman’s Restaurant at The Portman Ritz-Carlton, Shanghai features dishes with a creative twist, a concept that reflects comfort food through a combination of cuisine, decor and service within its Scandinavian-inspired interiors. For the thirsty traveler seeking restaurants in shanghai with a classic cocktail bar, the Ritz bar & lounge transitions from elegant lounge by day to the nexus of Shanghai's bar scene at night.
Frequently Asked Questions
What is the cancellation policy at The Portman Ritz-Carlton, Shanghai?
Typically, cancellations of The Portman Ritz-Carlton, Shanghai can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at The Portman Ritz-Carlton, Shanghai?
How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?
Prices at The Portman Ritz-Carlton, Shanghai vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?
Are there airport shuttle services at The Portman Ritz-Carlton, Shanghai?
Yes, The Portman Ritz-Carlton, Shanghai provides airport shuttle services. Please contact The Portman Ritz-Carlton, Shanghai in advance to arrange this service.Are there airport shuttle services at The Portman Ritz-Carlton, Shanghai?
What landmarks are close to The Portman Ritz-Carlton, Shanghai?
The Portman Ritz-Carlton, Shanghai is located in Shanghai, close to landmarks such as Shanghai Exhibition Center, which is 280m from your search (straight-line distance).What landmarks are close to The Portman Ritz-Carlton, Shanghai?
Does The Portman Ritz-Carlton, Shanghai have a pool?
Yes, The Portman Ritz-Carlton, Shanghai has a swimming pool for guests to enjoy.Does The Portman Ritz-Carlton, Shanghai have a pool?
Does The Portman Ritz-Carlton, Shanghai provide breakfast?
Yes, guests staying at The Portman Ritz-Carlton, Shanghai can enjoy breakfast during their stay.
Breakfast option(s): Western, Chinese. Does The Portman Ritz-Carlton, Shanghai provide breakfast?
What time are check-in & check-out at The Portman Ritz-Carlton, Shanghai?
The Portman Ritz-Carlton, Shanghai check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at The Portman Ritz-Carlton, Shanghai?
Are pets allowed at The Portman Ritz-Carlton, Shanghai?
No, pets are not permitted at The Portman Ritz-Carlton, Shanghai.Are pets allowed at The Portman Ritz-Carlton, Shanghai?
About This Property
| Nearest Airport | Shanghai Hongqiao International Airport |
|---|---|
| Distance to Airport | 16.88KM |
| Nearest Train Station | Shanghai Railway Station |
| Distance to Train Station | 5.83KM |
| Nearest Metro Station | Jing'an Temple |
| Distance to Metro Station | 0.59KM |
| Average Price From | AUD558 |
| Hotel Star Rating | 5 |