HUALUXE Shanghai Twelve At Hengshan by IHG
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1 night
1 room, 2 adults, 0 children
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HUALUXE Shanghai Twelve At Hengshan by IHG
No.12 Hengshan Road, Xuhui District, Shanghai, 200031, China
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Last booked 5 hrs ago
Highlights
Delicious breakfast
Free parking
Cozy rooms
Lots to doAmenities
Indoor swimming poolFree
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
Priority airport pick-up
Car Rental
All amenities
Property Description
HUALUXE Shanghai Twelve At Hengshan is located on Hengshan Road in the heart of Shanghai's historic French Concession, home to numerous top-notch restaurants, cafes, bars, boutique shops and galleries.
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8.9/10
Nice hotel in a nice area.
All 2,302 reviews
Surroundings
Metro: Hengshan Road
(110m)
Metro: Shanghai Library
(830m)
Airport: Shanghai Hongqiao International Airport
(11.3km)
Airport: Shanghai Pudong International Airport
(42.1km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
2 Queen Beds Premium
2 Double bed
54-58m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
6
Premium Room
1 King bed or 2 Double bed
48-61m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
1 King Bed Standard
1 King bed
40-46m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
Superior Room - Courtyard-View (Double Bed)
1 King bed
39-43m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Handicapped-friendly Double Room
1 King bed
47m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
1 King Bed 1 Bedroom Suite
1 King bed
172m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
7
Courtyard Deluxe Double Room
1 King bed
48-57m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
13
1 King Bed Deluxe STE with Round Daybed
1 King bed
73-89m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
1 King Bed Junior Suite
1 King bed
74m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
President Suite
2 King bed
336m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
Deluxe Queen Room
1 King bed
55-61m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
2 Queen Beds Premium Courtyard View
2 Double bed
55m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior Room
1 King bed
40-46m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
Hide Room Types
Guest Reviews
8.9/10
2,302 reviews
- Cleanliness8.9
- Amenities8.7
- Location9.1
- Service8.9
Average for similar properties in Shanghai
Review summary
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Room Size: Many guests appreciated the spacious and well-designed rooms, with large windows offering scenic views. The bathroom facilities, such as double basins and automatic toilets, received positive mentions.(based on 718 reviews)
PoYen
July 17, 2025
I had a wonderful three-day stay! The breathtaking views and spacious hotel room made my experience great, although some of the equipment was a little outdated. However, the hotel is conveniently located near famous attractions and offers excellent transportation options. I highly recommend it!
Anonymous User
March 27, 2025
Like the location, great size . taxi drivers don't seem to know the entrance to hotel (need better signage?)
Omar
September 8, 2025
In my opinion for a hotel under the IHG chain, there are many things must be improved. Light that light on during the night, the WC not works properly.
For a city like Shanghai the is space from improvement.
Guest User
June 16, 2025
Tidy and uptown common areas. Room spacious with tasteful decoration. Located in beautiful area lined by big trees with coffee shops and restaurants. Breakfast with wide selection of food. Highly recommended hotel.
Sutida B
May 9, 2025
Second time staying at Hualuxe. Big room, 210 has big window overlooking at a huge tree. Air con was good and silent. Room smells good. Yesterday late check in was really tense, 1 staff was dealing with phone calls and angry male guests and myself. Wish greeting of check in and check out guest was WARMER. Thank you
JJ87
November 3, 2024
Very nice hotel, cozy and spacoius room, excellent swimming pool with hot tub. Nice restaurants nearby.
Richard KK
May 1, 2025
Facilitates are old and not well maintained. If not for the hotel being under IHG, I would not stay in this hotel.
Jones
April 22, 2025
Overall I enjoyed my stay, the rooms were big and the location great. The layout of the basement gym area is very confusing and there is a level of refinement that is missing. The service was good, very attentive and kind. I would recommend.
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Sauna
Spa
Massage Room
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
5 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Bicycle Rentals
Indoor swimming pool
Spa
Fitness Room
5 Restaurants
Meeting Room
Multi-Function Room
5 Restaurants
上海衡山路十二号华邑酒店·宴会厅
No additional info available
上海衡山路十二号华邑酒店·鲜艳·西餐厅
Cuisine: Japanese
Business hours: [Mon - Sun] 06:30-22:00
上海衡山路十二号华邑酒店·彩丰楼中餐厅
Cuisine: Cantonese, Chinese
上海衡山路十二号华邑酒店·举茗邑
Business hours: [Mon - Sun] 10:00-24:00
鲜艳西餐厅(衡山路十二号华邑店)
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Transportation
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Taxi booking service
Bicycle Rentals
Business services
Postal Service
Multi-Function Room
Secretarial Services
Fax/Copying Service
Audio Visual Equipment
Wedding Service
Meeting Room
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Café
Lobby Bar
Room Service
Public areas
Gift Shop
Shopping Mall
Public Audio System
Non-Smoking Floor
No Smoking in Public Areas
Elevator
Health & wellness
Spa
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Foot Bath
Cleaning services
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for children
Children's Slippers
Kids' Toothbrush
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CNY 208.00 (approx. AU$ 44.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,000.00 (approx. AU$ 212.97) per night.
Deposit Payment MethodsThis property accepts debit cards, credit cards, cash and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2020
- Number of Rooms: 169
Phone:+86-21-33383888
HUALUXE Shanghai Twelve At Hengshan is located on Hengshan Road in the heart of Shanghai's historic French Concession, home to numerous top-notch restaurants, cafes, bars, boutique shops and galleries.
Guests can sample authentic Cantonese cuisine at the on-site Chinese restaurant Twelve Hengshan, enjoy favorite dishes from around the world at Tops & Terrace or pick up on-the-go drinks and freshly baked goods from The Corner. The Lobby Lounge offers a comfortable space for drinks, light snacks and afternoon tea.
With 1,300 sqm (14,000 sq ft) of meeting space, this five-star Shanghai hotel can host business functions, social events and weddings. The Grand Ballroom is divisible into three distinct sections and is flanked by VIP reception rooms, while each of the seven meeting rooms is equipped with state-of-the-art technical facilities. For recreation, guests can work out in the fully equipped fitness center, take a dip in the heated indoor pool and Jacuzzis or get pampered at the SEN Spa.
Guests can sample authentic Cantonese cuisine at the on-site Chinese restaurant Twelve Hengshan, enjoy favorite dishes from around the world at Tops & Terrace or pick up on-the-go drinks and freshly baked goods from The Corner. The Lobby Lounge offers a comfortable space for drinks, light snacks and afternoon tea.
With 1,300 sqm (14,000 sq ft) of meeting space, this five-star Shanghai hotel can host business functions, social events and weddings. The Grand Ballroom is divisible into three distinct sections and is flanked by VIP reception rooms, while each of the seven meeting rooms is equipped with state-of-the-art technical facilities. For recreation, guests can work out in the fully equipped fitness center, take a dip in the heated indoor pool and Jacuzzis or get pampered at the SEN Spa.
Frequently Asked Questions
What is the cancellation policy at HUALUXE Shanghai Twelve At Hengshan by IHG?
Typically, cancellations of HUALUXE Shanghai Twelve At Hengshan by IHG can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at HUALUXE Shanghai Twelve At Hengshan by IHG?
How much does it cost to stay at HUALUXE Shanghai Twelve At Hengshan by IHG?
Prices at HUALUXE Shanghai Twelve At Hengshan by IHG vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at HUALUXE Shanghai Twelve At Hengshan by IHG?
Are there airport shuttle services at HUALUXE Shanghai Twelve At Hengshan by IHG?
Yes, HUALUXE Shanghai Twelve At Hengshan by IHG provides airport shuttle services. Please contact HUALUXE Shanghai Twelve At Hengshan by IHG in advance to arrange this service.Are there airport shuttle services at HUALUXE Shanghai Twelve At Hengshan by IHG?
What landmarks are close to HUALUXE Shanghai Twelve At Hengshan by IHG?
HUALUXE Shanghai Twelve At Hengshan by IHG is located in Shanghai, close to landmarks such as Shanghai Library, which is 290m from your search (straight-line distance).What landmarks are close to HUALUXE Shanghai Twelve At Hengshan by IHG?
Does HUALUXE Shanghai Twelve At Hengshan by IHG have a pool?
Yes, HUALUXE Shanghai Twelve At Hengshan by IHG has a swimming pool for guests to enjoy.Does HUALUXE Shanghai Twelve At Hengshan by IHG have a pool?
Does HUALUXE Shanghai Twelve At Hengshan by IHG provide breakfast?
Yes, guests staying at HUALUXE Shanghai Twelve At Hengshan by IHG can enjoy breakfast during their stay.
Breakfast option(s): Western, Chinese, Asian. Does HUALUXE Shanghai Twelve At Hengshan by IHG provide breakfast?
Is there a restaurant at HUALUXE Shanghai Twelve At Hengshan by IHG?
Yes, HUALUXE Shanghai Twelve At Hengshan by IHG has an on-site restaurant offering Japanese, Chinese, Cantonese cuisine.Is there a restaurant at HUALUXE Shanghai Twelve At Hengshan by IHG?
What time are check-in & check-out at HUALUXE Shanghai Twelve At Hengshan by IHG?
HUALUXE Shanghai Twelve At Hengshan by IHG check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at HUALUXE Shanghai Twelve At Hengshan by IHG?
Are pets allowed at HUALUXE Shanghai Twelve At Hengshan by IHG?
No, pets are not permitted at HUALUXE Shanghai Twelve At Hengshan by IHG.Are pets allowed at HUALUXE Shanghai Twelve At Hengshan by IHG?
About This Property
| Nearest Airport | Shanghai Hongqiao Airport |
|---|---|
| Distance to Airport | 16.44KM |
| Nearest Train Station | Shanghai South Railway Station |
| Distance to Train Station | 7.2KM |
| Nearest Metro Station | Hengshan Road |
| Distance to Metro Station | 0.11KM |
| Average Price From | AUD333 |
| Hotel Star Rating | 5 |