Melia Shanghai Parkside

Service: The staff are generally praised for being friendly and helpful, providing attentive service. The hotel offers shuttle services to assist guests in navigating the property and reaching Disneyland efficiently, enhancing the overall guest experience.(based on 504 reviews)

The floors were sticky upon entering the room, when my kids spilt some water I mopped it up with a towel which turned black instantly. That night a cockroach appeared inside my room. I spend a LOT of time inside hotels (about 1 in 5 nights) but this is the first time I’ve encountered cockroaches inside the room even though we didn’t eat inside. The staff were very good at coming to the room to try to help - although they don’t speak English they can translate everything in the phone. A handyman came and killed the roach on the spot. They were fine with me changing my 2 night stay to 1 night after the incident. The bed was extremely comfortable and the blackout curtains superb - really dark room. One thing to note is that ******* cannot deliver to the hotel - you will be expected to pay for the taxi fare of the delivery man which will be up to 80rmb per delivery. It is a 15-20 minute direct walk to Disneyland which is very good - everyone else stuck in traffic etc but you get express pass right after the fireworks. No other kids facilities pools or playground so not sure why this has 5 stars.