Lavande Hotel (Shantou Chenghai Customs Xiushuiyuan) Reviews

Average furnished hotel.. mostly of the amenities is abit old… eg, old tv, loose tap and poor and broken toilet bowl flushing system..

Helpful staff. Room was ok. Breakfast was decent. Overall can stay here if you are visiting nearby places

Just like a 4 star property

Good hotel good stay , new rooms loved my stay , service is also ok

设施：ok 卫生：ok 环境：ok 服务：ok

Facilities: obsolete Hygiene: It's really not clean. The smell of dust is very strong when I sleep. It's always choking. Not cost effective

The room is very good in every aspect, the space is very spacious, the environment is relatively comfortable, the view is very good, the price/performance ratio is good, overall I like it.

The hotel's environment and location are good, the price is reasonable, and the staff are enthusiastic. They helped find items lost in the room and helped with express delivery. It was a very good experience.

It's okay. The location of the hotel is very good. It's very close to Nan'ao. It's good as an intermediate stop. The service attitude at the front desk is also very good. Any problems can be solved in time.

The hotel is overall okay. It may be that the facilities and equipment are a bit outdated because it has been open for a long time. The front desk has informed me that it will be fully upgraded. The room is well soundproofed, the air conditioning works well, and the bath water is quite large. It's quite a comfortable stay. The lady at the front desk and the cleaning lady were very enthusiastic and provided breakfast as a gift.

The transportation is also convenient. The room is big and very clean. I like it.

I must give it a five-star rating. The front desk was very welcoming and the first impression was very friendly! The room was also very tidy. Overall, the stay was good. The pillows and bed were comfortable! Worth the price!

I stayed at this hotel on a business trip. The hotel is very old and the facilities are very poor. I booked a room for two nights for more than 500 yuan. The bathroom has a matching bathtub, but even disposable membranes are not provided. The sheets are yellow and have holes. , so are the bath towels. I hope the hotel can strengthen supporting facilities.

During the Chinese New Year, a customer was actually given such a quilt to sleep on. We asked for a fresh and clean quilt, but the customer service on the floor replied that there was no quilt and said that we should put a quilt cover on top of this quilt. I want to ask her, why doesn’t she cover it herself? I complained to the platform, and the platform communicated that there was no quilt. It was only at 22:00 that I was informed that I had to buy a quilt outside. It felt ridiculous. Let’s not say whether I could buy a quilt at 10 o’clock in the evening. Even if I bought it, I don’t know if I would have to wait until the Year of the Monkey and the Horse. No need to sleep? I feel like the online reviews are all fake and not true at all. It's just next to the road. The soundproofing of the room is very poor. It feels like it's in a suburban industrial area. There are woolen factories nearby. There are not many parking spaces. There are about 10 places. Go in and check in. We had a seat when we arrived, but after dinner we had to park on the road outside the hotel. The room settings were very poor, and it didn't look like it had been renovated in the past 2 years. The carpets were stained as shown in the picture above. It is recommended to avoid it.