Guest Reviews of Bestay Hotel Express (Shenyang Imperial Palace Huaiyuanmen Metro Station)
8.7/10
797 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.5
Service8.8
Cleanliness8.7
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All reviews(797)
Positive reviews(757)
Reviews with photos/video(108)
Convenient location(68)
Easy to get around(67)
Great value for money(61)
Close to metro(43)
Friendly front desk staff(24)
Convenient parking(21)
Nice shower(11)
Small room size(9)
Negative reviews(40)
Yvonne SH Tay
Single Room B
Stayed in Sep 2025
Solo traveler
34 review
10/10
Outstanding
Posted on Oct 21, 2025
Good and clean hotel, conveniently located and nearby there is a morning market and it is walkable to the imperial palace.
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
T D Smith
Single Room A
Stayed in Apr 2025
Solo traveler
16 review
10/10
Outstanding
Posted on May 24, 2025
Great front desk staff. You register next door at the mainhotel. Excellant variety buffet breakfast for 28rmb
Local restaurant and on same block good music bar. Only 500m to subway station.
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Nonstopadventuring
Single Room B
Stayed in Apr 2025
Solo traveler
183 review
8.0/10
Very Good
Posted on May 20, 2025
It's good for the.price I think and would definitely stay agai, just a few bugs in the room otherwise it's fine
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Anonymous User
Single Room A
Stayed in Jul 2025
Solo traveler
3 review
7.5/10
Posted on Sep 7, 2025
Excellent location within a short walk to the Imperial Palace... Very friendly staff and cleaners and the room is clean. And the bathroom in the room is decent... Main downside is the room is tiny and with tiny windows... So for short term stay it might be good for a couple of days... Longer term the room started to feel a little small (I stayed for 7 days)...So depends on your needs... For the location the price is very good.
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
AP胖
Single Room A
Stayed in Jan 2025
Solo traveler
66 review
9.0/10
Great
Posted on Feb 4, 2025
Location is good and it is ear the metro. Near to the attractions. There is no lift. Room is basic. Bee is quite comfortable.
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Anonymous User
Single Room B
Stayed in Apr 2024
Solo traveler
61 review
10/10
Outstanding
Posted on May 19, 2024
First of all, the hotel accepts foreigners (as of May 2024). The room is basic, but it has all one needs for a short stay, and all facilities are in good condition. Furthermore, the location is great - a walking distance from the Shenyang Forbidden City, from Zhang Xueliang's former residence and from Central Street. The metro is also very close, as are all sorts of shops and restaurants. The staff was also very kind. You can leave your bags for free. Overall, great value for money.
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Single Room A
Stayed in Oct 2024
Family
1 review
9.5/10
Amazing
Posted on Nov 20, 2024
Every good hotel with convenience amenities and best location. The price is affordable for almost all kinds of people. Totally the service provided by the hotel where this price very recommend for everyone.
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Ting LS
Single Room B
Stayed in Aug 2024
Family
16 review
5.0/10
Posted on Oct 6, 2024
Subway just nearby. Room about 6 - 8 m2, hard to move around. A place for shower and rest after a day of outdoor activities. Not recommended for family traveller.
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Single Room B
Stayed in Sep 2023
Traveling with friends
3 review
8.0/10
Very Good
Posted on Nov 5, 2023
I booked for 3 days and so far enjoying my stay
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Anonymous User
Single Room B
Stayed in Mar 2024
Solo traveler
6 review
10/10
Outstanding
Posted on May 10, 2024
stayed there for a transit.. good hotel with a cheap price.
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Anonymous User
Single Room A
Stayed in Jun 2023
Business traveler
19 review
7.5/10
Posted on Jul 21, 2023
Alright for just crashing after a long day sightseeing
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Kantanat (汪怡帆)
Family Room B
Stayed in Feb 2023
Traveling with friends
12 review
8.0/10
Very Good
Posted on Apr 22, 2023
Good location and cheap price. You can walk to the palace easily. Near the metro station. The room is quite old but for the price is very cheap. The only real issue I have with this place is toilet.
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Single Room B
Stayed in Jul 2023
Traveling with friends
34 review
9.0/10
Great
Posted on Sep 2, 2023
Value for money. Location near places for food, supermarket and Imperial palace, bus stops . Room cleaned daily with new rug and towels. Hair dryer and electric jug kettle in the room. Love this place and stayed 3 nights here
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life
Guest User
Single Room A
Stayed in Nov 2024
Solo traveler
14 review
5.0/10
Posted on Jan 2, 2025
So So.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
萨曼达
Family Room B
Stayed in Dec 2023
Traveling with friends
14 review
8.0/10
Very Good
Posted on Jan 6, 2024
Good ok
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快