Kandy City Hotel by Earl's

Kandy City Hotel by Earl's Reviews

Kandy City Hotel by Earl's

37 Yatinuwara St, Kandy, Central Province, 20000, Sri LankaView Hotel Details
Kandy City Hotel by Earl's
Kandy City Hotel by Earl'sKandy City Hotel by Earl'sKandy City Hotel by Earl's
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Guest Reviews of Kandy City Hotel by Earl's

6.9/10
54 review
Verified reviews
Location6.9
Amenities6.8
Service6.9
Cleanliness6.8
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All reviews(54)
Positive reviews(27)
Reviews with photos/video(3)
Negative reviews(12)
Jafar Rahman
Superior Room
Stayed in Oct 2022
Family
1 review
8.0/10
Very Good
Posted on Nov 15, 2022
One adult and one 12 year old child paying 26 US dollars per night with breakfast and lunch is pretty good. I got the upgrade for free with balcony. The wifi was not strong. The tv has no hdmi connection. The bathroom is old and needs updating. The breakfast was good but I did not try the lunch or dinner.
M21555****
Deluxe Double Room With Balcony
Stayed in Dec 2024
Solo traveler
22 review
2.0/10
Posted on Feb 1, 2025
Very low value for money. The WiFi is broken and the noise is huge. You can hear people talking in the rooms above and below you. The traffic noise and bird noise from the street are also huge. The paper towels in the room smell like mold.
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1388850****
Superior Triple Room
Stayed in Jun 2024
Traveling with friends
30 review
6.5/10
Posted on Aug 5, 2024
The only thing is the location, in the ancient city. But the hygiene is very poor, and the entire corridor and rooms are filled with the smell of oil smoke because of the hotel below. Not recommended at all!
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Xiaohouzi
Deluxe Double Room with Balcony
Stayed in Jun 2024
Family
13 review
6.5/10
Posted on Jul 30, 2024
The room was average and the hygiene was not very good. The service was great, and all our questions and requests were answered immediately. The breakfast buffet was very good and delicious.
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Guest User
Superior Room
Stayed in Sep 2023
Solo traveler
7 review
7.0/10
Posted on Oct 10, 2023
The location is close to the center, the Temple of the Tooth, supermarkets, banks, and the bus terminal, making it easy to sightsee. Please note that the shower room was dirty and you had to wait quite a while for hot water to come out.
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M57673****
Superior Triple Room
Stayed in Jun 2023
Family
17 review
10/10
Outstanding
Posted on Oct 9, 2023
Convenient to travel and good service
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Safari04289328901
Stayed in Aug 2025
Family
10/10
Outstanding
Posted on Sep 25, 2025
We came for the early morning “Kiri Ahara Pujawa” at Dalada Maligawa and stayed at Kandy City Hotel for one night. They prepared Kiri Ahara for us early in the morning, and the staff was very helpful. The hotel has a superb location in the middle of the city, within walking distance of all the attractions.
Response from Property: Dear Guest, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay at Kandy City Hotel and that we could assist with the early morning Kiri Ahara Pujawa. It's great to know our location and helpful staff made your visit more convenient and memorable. We look forward to welcoming you back on your next trip to Kandy! Pradeep Weerasinghe Manager Kandy City Hotel by Earls
Kavindi M
Stayed in Aug 2025
Solo traveler
8.0/10
Very Good
Posted on Sep 23, 2025
I had a very pleasant stay at Kandy City Hotel. The location is perfect, right in the heart of Kandy with easy access to shops and attractions. The rooms were clean and comfortable, and the staff were very friendly and helpful. Breakfast was delicious with a good variety. Great value for money I would definitely recommend it.
Response from Property: Dear Guest, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay at Kandy City Hotel and appreciated our prime location, comfortable rooms, friendly staff, and delicious breakfast. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Kandy! Pradeep Weerasinghe Manager Kandy City Hotel by Earls
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 19, 2025
We visited Kandy City Hotel for lunch with friends, and it was a fantastic experience. The food was absolutely delicious, especially the lamprais, which was flavorful and perfectly prepared. We also enjoyed the rice and curry, which were superb and satisfying. The staff were very kind and attentive, providing excellent service throughout our meal. Overall, a wonderful dining experience that we would highly recommend!
Kaveesha H
Stayed in Aug 2025
Traveling with friends
10/10
Outstanding
Posted on Sep 18, 2025
It was a superb stay at Kandy City Hotel. The value for money was excellent, offering comfortable accommodations at a reasonable price. The location is very convenient, with easy access to key attractions and transportation options in Kandy. The staff at the front office was exceptionally helpful, providing assistance from the reservation process through to departure, which made my experience smooth and hassle-free. Overall, I highly recommend Kandy City Hotel to anyone visiting Kandy who is looking for a cozy, accessible, and well-supported stay.
Response from Property: Dear Kaveesha, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay at Kandy City Hotel and appreciated our convenient location, comfortable accommodations, and attentive staff. It’s our goal to make every guest’s experience smooth and memorable, and your kind words truly motivate us. We look forward to welcoming you back on your next visit to Kandy! Pradeep Weerasinghe Manager Kandy City Hotel by Earls
Pioneer01817019612
Stayed in Aug 2025
Couple
10/10
Outstanding
Posted on Sep 16, 2025
I had a fantastic stay at Kandy City Hotel! The staff were incredibly friendly and welcoming, making me feel right at home from the moment I arrived. The front desk team provided exceptional service, always ready to assist with a smile and ensuring all my needs were met. I especially enjoyed relaxing at the hotel's pub, which offers a great ambiance to chill and unwind. Overall, it was a wonderful experience, and I highly recommend Kandy City Hotel for a comfortable and enjoyable stay in Kandy.
Response from Property: Dear Guest, Thank you so much for taking the time to share your wonderful experience at Kandy City Hotel. We are delighted to hear that our friendly staff made you feel at home and that you enjoyed our front desk service. It's fantastic to know that you appreciated the ambiance of our pub and found your stay relaxing and enjoyable. Your kind words motivate us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back soon for another fantastic stay in Kandy! Pradeep Weerasinghe Manager Kandy City Hotel by Earls
Dilka B
Stayed in Aug 2025
Family
10/10
Outstanding
Posted on Sep 14, 2025
I would highly recommend the Kandy City Hotel to anyone visiting Kandy. It's the perfect base for exploring the city, with clean accommodations, a wonderful team, and a Saturday buffet that you shouldn't miss. I will definitely be staying here again on my next trip
Response from Property: Dear Dilka, Thank you so much for your kind words and wonderful recommendation! We're thrilled to hear you enjoyed your stay at Kandy City Hotel and appreciated our team and amenities. We look forward to welcoming you back on your next trip Manager Kandy City Hotel by Earls
Keshani J
Stayed in Aug 2025
Couple
10/10
Outstanding
Posted on Sep 5, 2025
Food and Stay was good Thank you Madushani for assisting us as best as you can❤️ Will be back there soon ❤️ Keep it up guys ❤️
Response from Property: Dear Keshani, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your food and stay with us. Madushani will be thrilled to know her efforts made a positive impact. We truly appreciate your kind words and look forward to welcoming you back soon. Stay safe and see you again! ❤️ Manager Kandy City Hotel by Earls
Dream04073224003
Stayed in Jul 2025
Family
10/10
Outstanding
Posted on Aug 22, 2025
We had a wonderful stay at Kandy City Hotel The service was outstanding from the moment we arrived until we checked out. The staff are incredibly friendly and efficient. The room was very clean, and comfortable. The food at the restaurant was excellent—both the wide breakfast selection and the dinner menu were delicious. A special thanks to the entire team for making our stay so pleasant. Highly recommended for anyone looking for a great place to stay in Kandy.
Response from Property: Dear Guest, Greetings from Kandy City Hotel by Earls Thank you so much for your kind and detailed review! We're thrilled to hear that you had a wonderful stay at Kandy City Hotel and that our team made your experience memorable. Your appreciation for our service, cleanliness, and food means a lot to us. We look forward to welcoming you back in the future for another great stay.
Guest User
Stayed in Jul 2025
Other
2.0/10
Posted on Aug 18, 2025
I am very disappointed with the service I received. The overall experience was far below expectations, and I do not believe it was worth the money paid. The service was poor, and the meals were of low quality. This has left me feeling frustrated and dissatisfied.