4F, Jingma Commercial City, No.2 Wanxing Street, Langshan Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Guest Reviews of Shenzhen Songpingshan Hotel
7.9/10
395 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.6
Service8.1
Cleanliness7.9
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All reviews(395)
Positive reviews(377)
Reviews with photos/video(38)
Clean and tidy(42)
Great value for money(19)
Friendly front desk staff(16)
Classy environment(13)
Perfect for business trips(8)
Average sound insulation(7)
Stayed multiple times(2)
Convenient parking(2)
Negative reviews(18)
_WeChat261384****
Fine Single Room
Stayed in Jun 2025
Solo traveler
20 review
6.0/10
Posted on Jul 28, 2025
The room was on the smaller side and the facilities were just average. It's also quite a walk from the metro station. For the price, the value isn't great.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您入住我們松坪山酒店並分享您的入住感受,感謝您對酒店的肯定和指出不足,我們會加強各方面的改進提升。
Anonymous User
Fine Single Room
Stayed in Jun 2025
Business traveler
34 review
8.0/10
Very Good
Posted on Jul 26, 2025
Everything else was fine, and they also have a free laundry room. However, early in the morning, around 6 or 7 AM, there was a very loud noise right outside my door, seemingly from a luggage cart or housekeeping staff, which startled me awake.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您入住我們松坪山酒店並分享您的入住感受,感謝您對酒店的肯定和指出不足,我們會加強各方面的改進提升。
Laosilaisi
Fine Single Room
Stayed in Dec 2024
Solo traveler
6 review
7.0/10
Posted on Jan 14, 2025
The rooms are quite small, even with a private bathroom. With two suitcases, it can feel rather cramped, so you'll need to be creative with utilizing the limited space for your belongings. We also occasionally spotted small cockroaches.
The nearest metro station, Gaoxinzhong, is about a 15-minute walk away, but it's generally recommended to take a bus for the transfer. On the plus side, the surrounding area is quite convenient, with various restaurants, eateries, pharmacies, and convenience stores.
A great bonus is the hotel's self-service laundry room.
As a foreigner, my main reason for choosing this hotel was that Ctrip offered a 'pay at the hotel' service, which was a rare find in Shenzhen.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您的入住和點評,我們會做的更好的。歡迎再次入住,祝您生活愉快!
Susu
Fine Single Room
Stayed in May 2025
Other
4 review
10/10
Outstanding
Posted on Jun 25, 2025
Great value and a very pleasant stay! It's incredibly convenient for anyone needing to be near the hospital to care for family members. What a bargain! I'd highly recommend it to friends – it's truly very affordable.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M519088****
Quiet King Room
Stayed in Apr 2025
Traveling with friends
2 review
1.7/10
Posted on May 9, 2025
It's been two days since I checked out, and they're still calling me, bothering me and claiming the police need my friend's phone number. I have no idea what this hotel is trying to do. This is absolutely ridiculous. I've never experienced such unprofessional hotel service before.
Original textTranslated by Google
Response from Property: 尊敬的客户,酒店並未有“威脅”之舉,您的差評對我們是一次重要的提醒。我們會努力在配合轄區管理和對客服務上做最大平衡,我們深知這次未能滿足您的期待,對此我們深感抱歉。我們會全力以赴改進,期待再次為您提供優質服務。
MeinvdeshinishaoguanR
Elegant double bed room
Stayed in Sep 2024
Booked for others
8 review
10/10
Outstanding
Posted on Nov 5, 2024
Great ambiance, convenient location, and plenty of dining options nearby.
Original textTranslated by Google
Response from Property: 您的點評,總是充滿靈氣,讓人讀了愛罷不休,又彷彿春風佛面般的温暖,看似平常的字句,在您的組合下,充滿了無窮的生命力。飽滿的詩歌裏,連同永生的靈魂都跳動起來了,看到您的點評我們非常開心,得到您的讚美,我們也會繼續保持,不斷創新,期待您再次的入住哦。
_WeChat44834****
Fine Single Room
Stayed in Sep 2024
Business traveler
18 review
4.0/10
Posted on Nov 1, 2024
They even had cockroaches. I don't even know what to say.
Original textTranslated by Google
Response from Property: 您好,給您帶來的不便,我們深表歉意,深圳地理氣候原因,較為潮濕蚊蟲較多,我們會繼續加強酒店消殺工作,確保保持乾淨衞生的住宿環境,我們再次對您表示歉意,希望您下次至此能再次預訂我們酒店,我們一定會讓您滿意。
Anonymous User
Fine Single Room
Stayed in Dec 2024
Solo traveler
6 review
5.5/10
Posted on Jan 12, 2025
The room is particularly small, even though it comes with an en-suite bathroom. With two suitcases, it can feel quite cramped, so you'll need to be clever about maximizing the limited space for your belongings. We occasionally spotted small cockroaches.
While the nearest metro station, Gaoxinzhong, is approximately a 15-minute walk away, it's generally recommended to take a bus for transfers. However, nearby dining options, pharmacies, and convenience stores are quite convenient.
As a foreigner, I chose this hotel because Trip.com offered a 'pay at the hotel' option, which was almost the only one available in Shenzhen.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您入住我們松坪山酒店並分享您的入住感受,感謝您對酒店的肯定和指出不足,我們會加強各方面的改進提升。
Shishuoxinyuliangze
Fine Single Room
Stayed in Nov 2024
Business traveler
5 review
7.7/10
Good
Posted on Jan 12, 2025
I booked one of their smaller, budget-friendly rooms. The photos were fairly representative, though it was still a bit tinier than I'd pictured, even with my expectations. The cleanliness, especially in the bathroom, was surprisingly good and definitely exceeded my expectations for a room in this price range, unlike other similarly priced accommodations. There's quite a bit of construction in the vicinity, but my room was situated further inside, so I didn't experience any noise disturbance while sleeping at night. Additionally, there are plenty of local eateries and street food options nearby.
Original textTranslated by Google
Response from Property: 感謝您的細心點評,酒店位於科技園內,交通位置優,酒店配置了多種高性價比房型滿足不同人羣住宿需求,以提供給客人乾淨舒適的入住環境,酒店歡迎您再次入住,祝您生活愉快!
Guest User
Fine Single Room
Stayed in Feb 2024
Business traveler
10 review
6.5/10
Posted on Mar 8, 2024
Terribly small room with a squat toilet, absolutely disgusting. Noise until late night from all around. Staff was friendly, but that's the only good thing about it. Will never come again.
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Yuan Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Guest User
Fine Single Room
Stayed in Feb 2023
Business traveler
36 review
8.5/10
Very Good
Posted on Mar 16, 2023
good location by bus 101 226 (Futian~Sekou or reaching some nearby MTR stations) between Xili & Window of the World/OCT/Technologic Park in Nanshan/SZ… services very good of this good & affordable 3* Hotel.
Response from Property: Dear guest, thank you for staying at Songpingshan Hotel and being satisfied with our service. Thank you for your support and love. We will work harder to provide you with better service and look forward to your next visit! Thank you! PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Md iqbal hossain Sajib
Cozy Double Room (No Window)
Stayed in Dec 2023
Family
7 review
6.0/10
Posted on Jan 20, 2024
No window room was the worst decision ever also overpriced.
Response from Property: Dear guests: I'm very sorry for not bringing you a satisfactory stay experience, look at your review time is late at night, inevitably a little distressed, we hope that every family member who comes to the store can have a dream, the hotel also has a room with a window, the elegant bed is the outer window, your order also has specific room type information, Xiaoyuan is also happy to help you 24 hours a day, I hope you can understand us, I wish you a happy life!
Guest User
Cozy Double Room (No Window)
Stayed in Feb 2023
Business traveler
14 review
9.5/10
Amazing
Posted on Mar 25, 2023
Many nice food nearby
Response from Property: Thank you for your detailed comments and sharing. I am sorry that this visit has not fully met your expectations. We will share every valuable suggestion you mentioned to the hotel management, to find out the shortcomings, keep the good aspects, and improve the shortcomings. We always pursue to create a perfect check-in experience for our guests, etc. We believe that you will have a new experience the next time. We sincerely invite you to come again
Ludovic Krundel
Fine Single Room
Stayed in Feb 2023
Business traveler
19 review
8.0/10
Very Good
Posted on Apr 22, 2023
It’s my second time here. Satisfied again. I will come again. Happy!
Response from Property: Dear guests: Hello! Thank you very much for choosing and sharing your experience. See your comments, sincerely touched. I am very glad that the hotel has brought you a wonderful time for your trip. Your appreciation really gives us a lot of encouragement, but also thank you for your valuable advice, we will do better, committed to providing every guest at home experience ~ welcome to go home to see oh
Xingchenghuashao
Fine Single Room
Stayed in Jul 2025
Other
121 review
10/10
Outstanding
Posted on Aug 9, 2025
Convenient travel, full of physical examination feeling, comfortable.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!