No.2066 Caitian South Road, Futian District, Shenzhen, Guangdong, 518026, ChinaView Hotel Details
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Guest Reviews of Jiangsu Hotel
9.2/10
Very Good
1396 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.9
Service9.3
Cleanliness9.3
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All reviews(1396)
Positive reviews(1364)
Reviews with photos/video(181)
Easy to get around(324)
Close to metro(160)
Friendly front desk staff(120)
Delicious breakfast(73)
Perfect for business trips(43)
Convenient for shopping(42)
Poor air conditioning(28)
Stayed multiple times(10)
Negative reviews(32)
_WeChat263960****
Double Room
Stayed in Jun 2025
Family
66 review
8.5/10
Very Good
Posted on Jul 10, 2025
clean room, nice service with free upgrade. good location next to metro
Response from Property: 尊敬的賓客:您好! 感謝您選擇深圳江蘇賓館並分享細緻的入住體驗!很高興得知您對前台貼心的服務以及便利的地理位置感到滿意,這份認可如同春日的暖陽,讓我們倍感温暖!作為一家承載着城市記憶的老牌酒店,我們深知時光在建築上留下的痕跡,因此在持續進行設施維護與局部煥新的同時,也始終保持着金陵待客之道的温度——24小時自助洗衣房讓差旅更省心,萌態機器人穿梭送物增添童趣,手繪《深圳温馨旅遊推薦圖》助您解鎖在地人文風情。您的評價是我們優化體驗的重要參考,未來將在保留經典韻味與提升現代舒適度間尋找更佳平衡。期待您再次歸來時,既能感受熟悉的親切感,亦能發現更多驚喜細節。祝您生活處處有清風,笑容時時伴身旁!
Bubuth
Standard Double Room
Stayed in Mar 2025
Family
6 review
8.5/10
Very Good
Posted on Apr 25, 2025
Our room has been upgraded to a business twin room. We are very happy at first however, when we got inside the room, it has a terrible cigarette smell which I cannot handle. The room light was very dim which made the room feel dark and the aircon was terrible. I immediately inform the front desk, and then she talked to her Manager to ask for approval. And Yes, we were moved to another room which is really great because no smell and very good room light. The breakfast buffet was okay. Highly recommended because the location was very good
Response from Property: Dear guest: Hello! Thank you for choosing Jiangsu Hotel Shenzhen and sharing your stay experience in detail! The core area of Futian CBD can provide you with the convenience of "going downstairs to enjoy the prosperity" for your business trip and life, which is our consistent pursuit; the cleanliness of the guest rooms and the quality of breakfast have been recognized by you, and this encouragement has been framed into a signpost for service upgrades. Regarding the air conditioning and odor issues you reported, the engineering team has completed the nano-level deep cleaning of the air conditioning ducts in the entire building, and the housekeeping department is implementing the "Fresh Breeze Plan"-all preparations for the fragrance to enter the room. As an old hotel carrying the memory of the city, we are well aware of the traces left by time on the building. Therefore, while continuing to maintain facilities and partially renew them, we also always maintain the warmth of Jinling's hospitality-the 24-hour self-service laundry room makes business travel more worry-free, the cute robot shuttles and delivers things to add childish fun, and the hand-painted "Shenzhen Warm Tourism Recommendation Map" helps you unlock the local humanities. Looking forward to meeting you again under the neon lights and shadows of the era of excellence, I wish you every moment of exploring Pengcheng happily and worry-free!
MuneebS
Single Room
Stayed in Jun 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 25, 2025
Reception staff is very helpful. Room is clean and gets regular service. Great location, almost 3 0feet from Gangxia station entrance.
Overall 10/10
Response from Property: 尊敬的賓客:您好! 感謝您選擇深圳江蘇賓館並分享細緻的入住體驗!很高興得知您對前台貼心的服務以及便利的地理位置感到滿意,這份認可如同春日的暖陽,讓我們倍感温暖!作為一家承載着城市記憶的老牌酒店,我們深知時光在建築上留下的痕跡,因此在持續進行設施維護與局部煥新的同時,也始終保持着金陵待客之道的温度——24小時自助洗衣房讓差旅更省心,萌態機器人穿梭送物增添童趣,手繪《深圳温馨旅遊推薦圖》助您解鎖在地人文風情。您的評價是我們優化體驗的重要參考,未來將在保留經典韻味與提升現代舒適度間尋找更佳平衡。期待您再次歸來時,既能感受熟悉的親切感,亦能發現更多驚喜細節。祝您生活處處有清風,笑容時時伴身旁!
Martinacamila
Standard Double Room
Stayed in Nov 2024
Couple
11 review
10/10
Outstanding
Posted on Dec 25, 2024
Room clean. Good chinese breakfast. Very nice staff!!! They even send a free coffee to our room.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to all the staff of the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again~
Guest User
Standard Double Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 19, 2024
The room was very nice, clean and tidy. We had great sleep and would definitely recommend this hotel to everyone! The breakfast was delicious and staff was so kind and helpful 😊 Thank you for everything!
Response from Property: Dear guest: Hello! Thank you very much for your recognition of Jiangsu Hotel. We hope that every guest can feel the warmth and comfort of another home. At the same time, we will continue to improve ourselves and look forward to your visit again!
Guest User
Standard Double Room
Stayed in Feb 2025
Business traveler
1 review
7.0/10
Posted on Mar 27, 2025
this time really disappointed with staffs at the front desk ! no friendly no helpful as last time ! will not book again !
Response from Property: 尊敬的賓客,您好!感謝您下榻深圳江蘇賓館,很抱歉未能給您帶來一個非常完美的入住體驗,在此我們向您真誠致歉!我們正持續對房間的設施設備逐步進行更新改善中,再次感謝您的蒞臨和寶貴意見!我們以更加完善的服務真誠期待您繼續入住~
Nantanat WATTANAKHAJEERAT
Standard Double Room
Stayed in Feb 2025
Business traveler
49 review
8.0/10
Very Good
Posted on Mar 24, 2025
I'm here for 2 nd times ! The first was 3 months ago it was great so that the reason I'm here again but this time is so disappointed ! Staffs were not friendly ! They didn't speak English at all and not helpful as the first time ! So I won't come back again !!!!
Response from Property: 尊敬的賓客,您好!感謝您下榻深圳江蘇賓館,很抱歉未能給您帶來一個非常完美的入住體驗,在此我們向您真誠致歉!我們正持續對房間的設施設備逐步進行更新改善中,再次感謝您的蒞臨和寶貴意見!我們以更加完善的服務真誠期待您繼續入住~
Guest User
Business Queen Room
Stayed in Mar 2025
Family
4 review
9.5/10
Amazing
Posted on Apr 22, 2025
Clean and convenient. Strategic location right next to MTR exit.
Response from Property: 尊敬的賓客:您好!感謝您選擇深圳江蘇賓館,並用心記錄下這份温暖的入住體驗!很高興得知您對客房的整潔環境以及便利的地理位置感到滿意,這份認可如同春日的暖陽,讓我們倍感温暖!為了讓您的旅途更輕鬆,我們全新啟用的24小時自助洗衣房隨時待命,換洗衣物就像在自家陽台晾曬般方便;精心手繪的《深圳温馨旅遊推薦圖》期待帶您發現不一樣的鵬城;我們的智能小管家雖然憨態可掬,但送餐送快遞時總會哼着歡快小調,希望能為您的旅程增添童趣般的快樂~您傳遞的每一份滿意,都是我們繼續打磨服務細節的動力。期待下次重逢時,能在市民中心的璀璨燈火下,繼續為您奉上金陵風雅與深圳活力的雙重驚喜。祝您生活處處有清風,笑容時時伴身旁!
healist
Double Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Jan 6, 2025
The receptionists are very friendly and also very welcoming. there is also a robot that does room service for food deliveries. right above the subway station
Response from Property: 尊敬的賓客,您好!千言萬語匯成一句話,感謝您選擇入住江蘇賓館,感謝您的用心發現和用心分享,温情友好是我們服務意識中不可缺少的一部分,我們還會繼續努力做到最好,江蘇賓館歡迎您的再次入住~祝您生活愉快~~
klnvo
Suite - City-View (Small Bed) (Large Window)
Stayed in Oct 2024
Family
3 review
8.0/10
Very Good
Posted on Dec 3, 2024
Great location near to Gangxia Metro Station and can get access to other popular places easlly.
The hotel bed is a bit old and find it hard to sleep on it,
The room is a bit dim too and there are 2 bulbs not functioning during our stay.
I stayed here on a solo trip. The hotel staff were very kind. The room was nicely furnished, and considering the price, I was very satisfied. The subway entrance was right next door, so it was very easy to get around. There were also restaurants nearby, so I didn't have any problems. The only thing that bothered me was being woken up by mosquitoes in the middle of the night. Overall, I was very satisfied. I would like to stay here again.
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店服務的好評與認可,酒店的進步離不開每一位賓客的支持,希望以後的旅途可以一直相伴,感謝您的蒞臨,祝您生活愉快!
Guest User
Single Room
Stayed in Oct 2024
Business traveler
1 review
5.5/10
Posted on Nov 14, 2024
1.First night in 11/11/24 here was ok.
2. Checking in at 6pm for another 5 nights. Subsequent booking for 5 nights was given a small odd shape room. Wanted to modify on trip.com upon checking in on first night but all rooms fully booked.
3. Also upon entering room, there’s a smell or odour and housekeeping staff later came to change a floor mat saying the previous one was not changed for a month!!! 😳
4. Will try to modify room type tomorrow 15/11/24 on trip.com as it’s too late now to do anything.
5. This is my worst experience and I don’t think I dare to book via trip.com for Shenzhen hotels in future. Thank you.
Response from Property: Dear Guests, Hello! Thank you for choosing to stay at the Shenzhen Jiangsu Hotel. We sincerely apologize for any imperfections in your stay experience. Your feedback is greatly valued, and we will continue to strive for service improvement and process refinement. As a seasoned hotel with 20 years of operation, we are continuously updating and improving the facilities in our rooms. Thank you once again for your visit and valuable suggestions! We look forward to your continued patronage with our enhanced services.
JUI_CE
Double Room
Stayed in Jan 2024
Business traveler
48 review
8.5/10
Very Good
Posted on Feb 28, 2024
The location is great. The hotel is close to metro, department store and exhibition center. Staff was nice and helpful. However, the sanitary need to be improved.
Response from Property: Dear guest, hello! Thousands of words can be condensed into one sentence. Thank you for choosing Jiangsu Hotel. Thank you for your careful discovery and sharing. We will try our best to improve the shortcomings~ Warmth and friendliness are indispensable in our service awareness. We will continue to work hard to do our best. Jiangsu Hotel welcomes you to stay again~ I wish you a happy life~~
Guest User
Suite - City-View (Small Bed) (Large Window)
Stayed in Dec 2023
Traveling with friends
25 review
9.5/10
Amazing
Posted on Feb 1, 2024
The hotel is greatly and centrally located. It offers a perfect price value. Only the room was a bit cold. But the very good service staff offered us a heating tower which helped.
Response from Property: Dear guest, hello! Thousands of words can be condensed into one sentence. Thank you for choosing Jiangsu Hotel. Thank you for your careful discovery and sharing. We will try our best to improve the shortcomings~ Warmth and friendliness are indispensable in our service awareness. We will continue to work hard to do our best. Jiangsu Hotel welcomes you to stay again~ I wish you a happy life~~
Rgermosen
Standard Double Room
Stayed in Sep 2024
Business traveler
5 review
9.0/10
Great
Posted on Oct 11, 2024
Excellent location! Ten minutes away from Ping an tower
Response from Property: 尊敬的賓客,您好!千言萬語匯成一句話,感謝您選擇入住江蘇賓館,感謝您的用心發現和用心分享,不足的地方我們將極力改善哦~温情友好是我們服務意識中不可缺少的一部分,我們還會繼續努力做到最好,江蘇賓館歡迎您的再次入住~祝您生活愉快~~