Guest Reviews of Sugar Box Hotel (Shenzhen Gongming Square Heshuikou Metro Station Branch)
9.2/10
Very Good
429 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(429)
Positive reviews(412)
Reviews with photos/video(98)
Easy to get around(42)
Close to metro(31)
Friendly front desk staff(24)
Large rooms(15)
Average sound insulation(11)
Perfect for business trips(7)
Amazing natural light(6)
Stayed multiple times(2)
Negative reviews(17)
M494575****
Preferred King Room
Stayed in Jun 2025
Solo traveler
42 review
10/10
Outstanding
Posted on Jul 7, 2025
nice!
Response from Property: ❤️提供一次性拖鞋刮鬍刀牙刷等用品❤️感恩好評!於“灣區潮湧千帆競”的深圳,我們以温馨客房為舟,載您暫避喧囂。您的滿意是最美詩句,期待下次仍伴您左右!
Guest User
Exquisite Double Bed Room (Self Service Washing Machine)
Stayed in Apr 2023
Family
68 review
8.0/10
Very Good
Posted on Jun 4, 2023
The hotel is located at Exit A of Heshuikou Subway Station. Once you come out, walk straight for 200 meters. The room is clean and comfortable, with a high personality. There are also many restaurants behind the hotel. It is also very close to Daqianli! It is also very convenient to go to Bao'an Airport!
Original textTranslated by Google
Response from Property: Wow wow wow, I accidentally captured the praise of my dear, Xiaotang is really happy, the hot summer outside has become lovely, our hotel will continue to provide good service, and look forward to your visit again! I would be even happier if I could become a five-star candy
M447077****
Exquisite Double Bed Room (Self Service Washing Machine)
Stayed in Apr 2023
Business traveler
1 review
10/10
Outstanding
Posted on May 9, 2023
It's very close to the subway station, just walk straight in front of Exit A, and it's easy to find. The room is spacious and big, and the price is really affordable. The front desk service is very considerate, and they will patiently answer the food in the business district here. The check-in experience is good. Next time I come to Gongming for business, I will continue to choose your home.
Original textTranslated by Google
Response from Property: Thank you for your praise, special love, for special you, you are our little sun, your praise warms all the service staff in our hotel and will continue to serve you attentively! refill ❤
M393229****
Exquisite Double Bed Room (Self Service Washing Machine)
Stayed in Apr 2023
Business traveler
1 review
5.5/10
Posted on May 28, 2023
The shower is broken, it sprays water once it is turned on, the glass door of the bathroom cannot be closed, the water in the sink is too small, it is too noisy, someone shouted in the corridor at night,
Original textTranslated by Google
Response from Property: Dear, if you encounter any problems during check-in, you can contact our front desk as soon as possible to deal with it here. I can change the room for you. I am really sorry to bring you a bad check-in experience. The next time you can stay in our hotel again, give us a chance to apologize!
M371800****
Exquisite Double Bed Room (Self Service Washing Machine)
Stayed in Feb 2023
Solo traveler
12 review
9.5/10
Amazing
Posted on Apr 11, 2023
Next time I come to Shenzhen, I will stay there again. The space is spacious and well-equipped. It's close to the subway. The trains are a bit noisy, but it's ok! Live more comfortably.
Original textTranslated by Google
Response from Property: Dear, the downstairs is next to the subway entrance. It is inevitable that the subway will be a bit noisy during operation hours. Fortunately, the suspension at night will not affect your rest. However, the transportation is really convenient, 😄😄😄 Thank you for your approval. Compared with the surrounding area, our home is still very cost-effective! Looking forward to your next visit!
_WeChat374961****
Exquisite Double Bed Room (Self Service Washing Machine)
Stayed in Apr 2023
Other
3 review
3.5/10
Posted on Jun 4, 2023
Bad reviews, old facilities, dirty bathroom, not recommended
Original textTranslated by Google
Response from Property: Dear, a sudden negative review after half a month seems to have slapped Xiaotang a few times. If you check in on the same day and find that you are not satisfied, you can choose to check out immediately. The sudden negative review of 1.7 after so long is really true It's very sad. Our hotel only replaced a batch of new sofas in March. Most of the TVs in the big bed rooms are 43-55 inch Xiaomi TVs. There is no outdated facilities as you mentioned. Although we don't have many comments, we all recognize the hygiene here, and the environment is very cost-effective in the surrounding area. Thank you for your feedback, and I wish good luck to the good people in the same industry!
Yangchuanhe
Preferred King Room
Stayed in Mar 2023
Business traveler
43 review
2.0/10
Posted on Apr 29, 2023
Hygiene: the faucet does not work
Original textTranslated by Google
Response from Property: Dear, if you have any problems that need to be solved during your stay, remember to contact our lady at the front desk as soon as possible, Xiaotang will be eager to solve the problem for you! Thank you for your feedback and look forward to seeing you again!