No.2277 Keyuan South Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Guest Reviews of Hisoar Hotel
9.3/10
Very Good
2909 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.3
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All reviews(2909)
Positive reviews(2841)
Reviews with photos/video(581)
Friendly front desk staff(285)
Large rooms(221)
Nice sea view(192)
Perfect for business trips(79)
Clean pool(67)
Great swimming pool(67)
Close to beach(19)
Luxurious(15)
Negative reviews(66)
Guest User
Superior Room (2 Beds)
Stayed in Oct 2025
Solo traveler
11 review
9.0/10
Great
Posted on Nov 9, 2025
This hotel is located nearby shenzhen Bay Area with a nice view. Room and toilet are spacious.
Within walking distance there’s limited food and shopping choices so you are pretty much relying on delivery services.
Response from Property: 尊敬的貴賓:您好!感謝您選擇入住深圳海尚酒店。酒店坐落於深圳灣超級總部基地,鄰近深圳灣口岸及寶能太古城、君尚購物中心及人才公園,是南山商務圈核心地帶,距離酒店1.7公里有南門一坊美食街,集合國內外各地的佳餚美食,可滿足您對吃喝玩樂的全方位要求,酒店整體環境清雅,安靜舒適,享受完美旅程,期待着您的再次光臨!
Guest User
Superior Room (2 Beds)
Stayed in Sep 2025
Solo traveler
2 review
9.0/10
Great
Posted on Nov 5, 2025
Housekeeping service very good! Reception service is great! Restaurant food is great! Like my room with kitchen👍 facing swimming pool
Response from Property: Dear:Thank you for your nice recommendation and we look forward to seeing you again.
LG Cat
Superior Double Room
Stayed in Sep 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Oct 29, 2025
The Hisoar Hotel is very close to Talent Park where one can walk and admire the green scenery of the park as well as the skyline. The view is especially spectacular at night. I tried to catch the drone show at night but they were not performing when I was there. My room was a suite with a living room and a bedroom. It was more than adequate for one person. Very clean.The front desk had varying service. I would commend Edie and Amy especially.The Shenzhen Checkpoint Metro Station is a bit more than two blocks away. Very convenient.
Response from Property: Dear friend, thanks for your nice recommendation and comment. Your satisfaction is always the best encouragement for us to provide a better service. Look forward to seeing you soon in Hisoar hotel
Evgeny K
Superior Double Room
Stayed in Mar 2025
Business traveler
68 review
10/10
Outstanding
Posted on May 31, 2025
Pretty nice hotel, good location near parks, professional swimming pool attached.
Response from Property: 親親非常感謝您選擇我們並給予珍貴的好評評價~酒店地處深圳灣超級總部基地,步行至深圳灣口岸及人才公園僅5分鐘路程。酒店配套30度室內恆温泳池及室外露天泳池,您可一年四季再次體驗暢遊的樂趣!酒店主打180度超大視野海景房,可全覽深圳灣絕美海景~我們致力於為顧客提供最熱情周到的服務,讓您擁有一個家外之家的温暖舒適體驗。期待您的下次回家,祝您生活愉快~
Lukasz
Superior Double Room
Stayed in Dec 2024
Business traveler
8 review
9.5/10
Amazing
Posted on Jan 18, 2025
Good value - large room, quiet as requested. Good location as well. I will come back
Response from Property: Thank you very much for your praise and encouragement! The hotel is located in the Shenzhen Bay Super Headquarters Base, surrounded by top 100 companies, and is only a 5-minute walk to Shenzhen Bay Port and Talent Park. The transportation is very convenient~ The hotel room area starts from 53 square meters, spacious, bright and comfortable. The rooms all have 180-degree floor-to-ceiling windows, which can overlook the beautiful sea view of Shenzhen Bay~ We are committed to providing customers with the most enthusiastic and thoughtful service, so that you can have a warm and comfortable experience of a home away from home. Looking forward to your next return home, I wish you a happy life~
Ho Kum Kwan
Deluxe Business Room - 1-Bedroom (2 Beds)
Stayed in Nov 2024
Family
23 review
7.0/10
Posted on Jan 15, 2025
Very huge room but location not suitable for shopping only near to boarder. Breakfast average hope can be better. Overall best option if you are traveling with family.
Response from Property: 尊敬的貴賓,您好,感謝您蒞臨深圳灣海尚酒店並分享您的入住體驗。很遺憾本次入住未能給您帶來滿分的體驗,您的寶貴意見對我們非常重要,我們一定會虛心採納並努力改善。期待您的再次光臨,祝您生活愉快。
Candy81
Superior Room (2 Beds)
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jun 22, 2025
Bed was clean and comfortable, breakfast many variety. Room is big and for my room there is a washing machine in the bathroom and a kitchen with dining table. Value for money.
Response from Property: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為給每一位賓客帶來不一樣的度假體驗!您的肯定是我們不懈努力的最大動力,也讓我們的堅持顯得更有意義。酒店地處深圳灣超級總部基地,周邊百強公司林立,步行至深圳灣口岸及人才公園僅5分鐘路程,交通十分便利~酒店房間面積53平起,寬敞明亮舒適,房間均為180度落地窗,可全覽深圳灣絕美海景~我們致力於為顧客提供最熱情周到的服務,讓您擁有一個家外之家的温暖舒適體驗。期待您的下次回家,祝您生活愉快~
Guest User
Superior Room (2 Beds)
Stayed in Apr 2025
Family
3 review
7.5/10
Posted on May 13, 2025
The chinese breakfast buffet lack of good varieties of food to choose from. Weren’t it not the maintenance and extension of the road, the walkway time to hotel can be reduced to 10’ instead of 15’. Unlike Nina Hotel located in Tsuen Wan which allows you register and enroll. Unsure if all reception desk use English, it will be permit thy doing
Response from Property: 尊敬的賓客:您好,非常感謝您本次選擇海尚酒店,酒店緊鄰深圳灣口岸及人才公園,更被海岸城及蛇口自貿區環繞,交通十分便利!您的意見對我們非常重要,已轉述給相關部門,餐飲部已增加早餐的品類。今後也會繼續加強員工的專業培訓,為每位貴賓帶來更加完美舒適的體驗,期待您的再次光臨,祝您生活愉快!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Business traveler
33 review
8.5/10
Very Good
Posted on Apr 6, 2025
Outside the hotel has roadwork. It is not too convenient for taxi to stop and the roadwork sound can be loud if you are staying in the same direction. The room toilet drainage needs to be looked into, otherwise the room is clean and well maintained. Feel like a 4 star rather than 5 star hotel to me.
Response from Property: 尊敬的賓客,您好!感謝您下榻海尚酒店並分享您的入住體驗,很抱歉本次入住沒給您帶來舒適的體驗,關於您反饋的房間排水的問題,酒店第一時間安排工作人員進行了全面的排查和維修,房間現在設施都已恢復正常。同時也非常開心您對我們客房的認可,後期我們也會加強設施設備的檢查和維護,給每一位遠道而來的貴賓更完美的入住體驗。期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe Family Room - 2-Bedroom, Sea-View
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on Aug 3, 2025
This hotel is clean and the room space is bigger. Their breakfast is very good.
Response from Property: 您發出的消息小尚已查收~您的鼓勵就是我們最好的動力源泉,服務在我心,一切以您的最好體驗為中心!願您的人生燦爛,一路紫陌芬芳,喜歡您記得常來~
JovanJovan
Superior Double Room
Stayed in Feb 2025
Couple
40 review
10/10
Outstanding
Posted on Mar 6, 2025
Friendly Staff and the hotel has a robot that can help you bring your food orders up which is a plus. The view of the sea is great too.
Response from Property: 您的文字如潮汐漫過沙灘,為我們的服務鍍上了粼粼波光。感謝您讓這座棲居山海之間的屋舍,有幸成為您旅途中的一頁詩箋。那個穿梭長廊的小機器人,載着食物的温度與科技的浪漫,正如我們始終追尋的——讓傳統待客之道與未來善意在此交融生長。推窗可見的碧波千里,是自然饋贈的流動畫卷。願那抹蔚藍曾撫平您眉間風塵,讓浪花的私語伴您入夢。當季風再次捎來遠方的消息,期待與您在觀海露台重逢。祝您往後的旅途,永遠有碧海藍天相隨,星辰燈火為伴。
Guest User
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Jul 16, 2025
Clean and comfy hotel. Breakfast is ok without being great.
Response from Property: 尊敬的貴賓:您好!沒能得到您的五星點評是我們的遺憾!您的任何意見都是我們改善和提升的動力,在您入住期間任何要求都可以告訴我們,我們將盡最大努力提供令您滿意的服務,希望能給您留下一段美好旅途記憶。感謝您的點評,期待您的下次光臨!
Jawni Hingh
Deluxe Family Room - 2-Bedroom, Sea-View
Stayed in Dec 2024
Family
17 review
8.0/10
Very Good
Posted on Jan 31, 2025
Good location near the Shenzhen Bay border, with big rooms. We stayed in the two-bedroom suite which was spacious; the bathrooms are really good but there are major problems with the drains where the water won’t go anywhere, leading to some flooding. The breakfast situation is chaotic with not enough seats for all staying guests.
Response from Property: 尊敬的貴賓:您好,非常感謝您本次選擇海尚酒店,您的意見我們非常重視!我們第一時間安排工程部去檢查維修,現在問題已得到解決。關於早餐問題我們今後會加強管理,擴充位置。非常抱歉在入住期間給您帶來的不便,同時也希望您能給我們一個改進的機會,期待您的再次光臨,祝您生活愉快!
Aliss_so
Superior Double Room
Stayed in Mar 2025
Business traveler
3 review
8.5/10
Very Good
Posted on Apr 10, 2025
The room was spacious and clean, However there was some noise from the road
Response from Property: 尊敬的賓客,感謝您選擇海尚酒店。您提出的寶貴建議就像一顆珍珠,我們將用心珍藏並認真打磨。我們深知,正是您這樣的真誠反饋,才能讓我們不斷完善。期待下次能給您帶來更完美的入住體驗,讓我們共同書寫更美好的相遇故事。祝您生活愉快!
Hongkie
Deluxe Double Room
Stayed in Jun 2024
Couple
19 review
9.0/10
Great
Posted on Jul 10, 2024
Our room was sea view and this was in plentiful. Wonderful view across the Shenzhen river with Hong Kong on the other side across the bridge. We expected the hotel to be old but it was maintained in a clean and neat manner. Massive room with many nice touches throughout. Well worth the money. Only drawback is not much in the vicinity of the hotel.
Response from Property: Dear,thank you for taking the time out of your busy schedule to review the room! We are very honored that you chose hisoarhotel as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!