Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 26, 2026|Family Apartment
Guest UserFirst we start with check in, is easy and convenient at nearby IGA (2 min walking) till 12 am (so easy for late night flights in). The unit as per photos, new and clean. Kitchen is fully equip, even provide me with salt, pepper, oil and a rice cooker. It also come with clothes washer and dryer. Space might be a bit tight, need to adjust a bit but with the superb location, is acceptable (maybe because we Aseans are much shorter). Food is easy to find and all around, so no issue on food at all. Metro and trams just footsteps away. No regret choosing this place. I was anxious initially as during my booking, there was no review and as I have 2 kids with me, I really worried stranded on the streets as we arriving at night. But the pm with them slowly put me at ease. Another issue was we accidentally left our tripod upon check out. After coming back from the Great Ocean roadtrip, they purposely arrange Uber to send me back the tripod (deeply appreciate the effort and thoughtfullness). So yeah, go ahead and book this, guarantee happy with your option. Thanks.
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Price per night from:AU$ 188
Posted on Jul 30, 2026|Twin Room
Guest UserSubtle yet luxurious, with friendly staff, including a Chinese-speaking receptionist. The doormen were also excellent, helping me pinpoint locations for taxis since ride-sharing apps default to no parking at the hotel. I had to verbally communicate with the driver upon arrival, and everyone here is very willing to help. The rooms are spacious, and bottled water, small soaps, and other amenities are replenished during turn-down service.
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Price per night from:AU$ 351
Posted on Jun 15, 2026|Superior Queen Room
Carol Lim KHGreat airport hotel with convenient access to Melbourne Airport. I booked this hotel for my boss and her child, and they were very satisfied with their stay. The room was clean, comfortable, and quiet despite being close to the airport. Staff were friendly and helpful, and the facilities were well maintained. A good choice for families and travelers looking for a comfortable stay near the airport.
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Price per night from:AU$ 256
Posted on Jul 12, 2026
Guest UserThis hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations!
Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?
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Price per night from:AU$ 269
Posted on Jul 8, 2026|Classic Room
Guest UserThe hotel is nice and the location is very convenient. Two things were problems. 1. Try running in the gym when the sun rises - you can't without being blinded by the sun. Blinds need to be installed! The rest of the gym was very basic. 2. I tried to go to the rooftop bar a few times. It was advertised as open, but it wasn't. Looks like it could have been a nice place for a drink.
Overall, the hotel was ok, but it did feel very impersonal and it lacked attention to detail.
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Price per night from:AU$ 225
Posted on Mar 19, 2026|Superior Room
Guest UserExcellent location, good environment, close to the city center attractions; the room has a large balcony to watch the scenery.
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Price per night from:AU$ 150
Posted on Aug 27, 2026|Executive Two Bedroom Apartment
Guest UserThe location is excellent, I just returned my Hertz Thrity car downstairs after return my buffing billing. The room is so clean and spacious. In CBD sooooo many choices to eat. Also we join local tour in nearby stop.
Just one thing which I aware in the comment is still the staff atttude….. one in the morning is really unhelpful to answer guests not only me but all. But the afternoon duty is much much better and help me to find even some hangers and put in the room the next day.
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Price per night from:AU$ 92
Posted on Aug 8, 2026|Two Bedroom Sky Apartment
orcacaThe room's cleanliness was a bit subpar, especially the floor. However, the facilities were quite comprehensive, including a washing machine, dryer, and refrigerator. We booked two rooms for our family, and one of them had a washer-dryer combo instead of a separate dryer, which wasn't very efficient. Room cleaning was also a bit inconsistent; one room was cleaned daily, while the other wasn't. Furthermore, the hotel's internet speed was terrible. It was okay during the day, but the Wi-Fi was practically non-existent in the evening – barely enough to send a few messages, and sending pictures was almost impossible. On the positive side, the hotel's location is excellent, very close to Victoria Market, and convenient for public transport to other places. There's also an Asian supermarket and various other shops downstairs.
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Price per night from:AU$ 148
Posted on Dec 25, 2024
VSing
Location:
The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable.
Cleanliness:
This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible.
Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief.
Service:
The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously.
Facilities:
Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family.
Room:
The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep.
Overall:
While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.
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Price per night from:AU$ 179
Posted on Mar 1, 2026
Gutman
The room was decent, but for some reason, there was a wet towel in the mini-fridge. Didn't housekeeping notice that? The Wi-Fi signal in the room was also very poor. When I checked in, the room key was just tucked into a scrap piece of paper, not a proper key card sleeve, so I had no idea how to connect to the Wi-Fi.
The internal parking lot is quite spacious, but after 7 PM, it's virtually impossible to find a spot, and you have to park on the street. Luckily, they don't ticket there. What's more, an Indian woman actually knocked on my door one night asking if I had bought furniture and needed help moving it! And they didn't even provide complimentary drinking water in the room.
The hotel itself is an old building with a lot of history, and the air conditioner remote control must be at least 30 years old.
The pros are that there's a Chinese-speaking staff member at the front desk, and it's located near Box Hill, which is predominantly Chinese, almost like a Chinatown. Many restaurants are still open from 10-11 PM, truly showcasing the hard work of the Chinese community. Plus, the prices are reasonable, and the food tastes great. The roast pork at Xiaofang Yayuan, in particular, is as good as what you'd find in Hong Kong, even better than in Shanghai.
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Price per night from:AU$ 88