Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 12, 2026
Guest UserSetting up my home at the foot of the snowy mountains, living amidst the scenery – this hotel fulfilled all my fantasies for a snow mountain getaway. Opening the window, I was greeted by majestic snow-capped peaks, wreathed in clouds, like a fairyland. In the morning, I witnessed the golden glow of the sunrise on the mountains; in the evening, I quietly admired the sunset painting the snow. At night, I gazed up at the brilliant starry sky – every moment was so beautiful it left me speechless. The room had a wonderful texture, with warm-toned design elements incorporating Naxi style, making it both cozy and luxurious. The private hot spring tub melted away all my fatigue. The staff were gentle and enthusiastic, with meticulous service. Every day here felt slow and peaceful, accompanied by the snow mountains, healing and wonderful. It's definitely worth countless return visits!
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Price per night from:PLN 607
Posted on Apr 11, 2026
Guest User
This hotel made up 90% of my wonderful Lijiang trip – it was incredibly comfortable and the service was so thoughtful. The excellent service started right from booking; the owner added me on WeChat to ask about my arrival time and if I needed a pick-up, always replying instantly. They even helped with my luggage! The hotel is halfway up the mountain, offering stunning views of Lijiang Old Town. Whenever I wanted to go out, they'd drive me to the old town entrance, making it super convenient – a quiet escape yet close to everything. Plus, food delivery comes right to your room. The daily afternoon tea, coffee, and regular tea were all delicious, and the mini cakes and cookies were also high quality. There are 3 cats to pet, and a huge, super clear projector that was so comfy it made me not want to leave the room, haha.
⭐️ **Amenities:** It has an elevator! Floor-to-ceiling windows, a spacious and bright room, with sunlight streaming in – super comfortable! There's underfloor heating, powerful air conditioning, and a humidifier. The furniture is solid and high-quality, and the bed is just the right softness with comfortable linens.
⭐️ **Hygiene:** Daily cleaning, disposable slippers in sterilized packaging, soft and clean towels, separate toilet and shower areas, and a bathtub – extremely clean!
⭐️ **Service:** Absolutely amazing, they catered to every request! They provided sightseeing tips and routes with location pins, no pushy sales, and were as warm and attentive as a good friend! Unlimited complimentary bottled water, they'd offer water and an umbrella when I left, and fresh flower cakes when I returned – they looked after me so well!
We will definitely be back.
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Price per night from:PLN 223
Posted on Mar 6, 2026
LixiaoyaoiiiThe rooms and public areas of this B&B are spotless, and the staff are incredibly friendly and helpful. They proactively assist guests with various issues, like guiding them through ticket bookings and helping with parking directions. Overall, it was a fantastic experience, and I'd definitely stay here again if I have the chance.
In stark contrast, the public lobby at the nearby Mushanxue B&B was dirty and messy. The staff there were even playing games while talking to guests, a huge difference in service quality. Just putting this out there for other travelers to avoid a bad experience.
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Price per night from:PLN 416
Posted on Jun 25, 2026|Queen Room
Guest UserMy friend and I stumbled upon this hotel online, and after booking, it truly exceeded my expectations!
It's right inside Lijiang Ancient Town! As soon as you step out, you're on cobblestone streets. You can walk to Sifang Street in just 5 minutes. After exploring the night market, you can just stroll back to the hotel – no need for a taxi at all, which makes you feel super safe 💯.
🏠 The facilities are unbelievably complete:
* Smart toilet – Heated seat + automatic flush. No more freezing cold toilet seats in winter!
* Central air conditioning + humidifier – The humidity here is just perfect.
* Full set of toiletries – Not those cheap sample sizes! These are proper branded products, and they smell amazing.
* 24-hour hot water + thermostatic shower – The water pressure is fantastic; showering here is pure bliss 🚿.
* They called us the day before check-in to confirm our itinerary and even sent us a guide for exploring the ancient town 📋.
* The front desk lady was incredibly sweet and upgraded us to a room with a view.
* There's free afternoon tea every day, with flower cakes and Pu'er tea. Sitting in the courtyard soaking up the sun was so chill 🌸.
* When checking out, they even gave us parting gifts (tie-dye and Pu'er tea cakes), which was a lovely touch. They also offer a free photography service, including makeup and styling, saving us the trouble of finding a photo studio ourselves!
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Price per night from:PLN 648
Posted on Jul 11, 2026
Guest UserFive-star recommendation for the Lijiang Kaichen Hotel! The rooms are fully equipped with smart devices, the bedding is comfortable, and the bathroom has a separate wet and dry area. The hotel offers comprehensive amenities like a gym and a scenic garden. It's very close to the ancient town, yet the surroundings are quiet. The service is meticulous, making our trip extra comfortable. The front desk staff were very friendly and all the service was enthusiastic. Definitely worth another visit!
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Price per night from:PLN 383
Posted on Jul 20, 2026|1 King Bed Classic
ming
The staff were incredibly kind and thoughtful. They noticed someone in our group was suffering from altitude sickness and proactively offered an oxygen tank. When the weather turned cold and rainy, they brought us ginger tea, which was a really warm gesture. The hotel breakfast was delicious, and the grounds were perfect for photos. The location is super convenient; the hotel's back exit leads right into the old town. It was very quiet at night, allowing for a truly relaxing and healing stay. The five-star quality is well-deserved. The environment is clean and elegant, and the service is meticulous and attentive. Special thanks to Mena and Aller who contacted us even before check-in and were very quick to respond to any requests. There was no perfunctory, cookie-cutter service at all; they truly made us feel at home. Our vacation stay was perfect – a definite 10/10, highly recommended!
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Price per night from:PLN 811
Posted on May 6, 2026
Guest UserThis hotel is excellent! They upgraded our room, which was perfect for two adults and two children – not cramped at all. The hotel food was also fantastic, so we didn't even need to go out looking for meals. The activities organized by the hotel were great too; the kids had a blast. Xiao Xi and Xiao Kai took the children to 'Wilderness Hunter,' which was a really meaningful experience.
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Price per night from:PLN 755
Posted on Mar 27, 2026
Guest User
There was a slight hiccup during check-in; they said my reservation, made through an agent, couldn't be found, and the room type I booked was no longer available. However, the hotel handled this issue very professionally. Later, Ctrip customer service called to say the agent had upgraded my room. Anyway, it all worked out in the end. The hotel is like a beautiful garden; I'd love to stay here for a few more days on my next trip to Lijiang.
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Price per night from:PLN 406
Posted on Jul 16, 2026|Two-Bedroom Duplex Family Room | Detached Duplex | Private Courtyard | Snow Mountain View
Nuannuandedoubao
This was my 12th visit to Lijiang, and this time I chose the Banyan Tree.
**The Bad:** The facilities are old and outdated. The doors on both the first and second floors are so old and worn out that they no longer close properly; you can only勉强 align them and use the chain lock. The shower water temperature fluctuates wildly, going from scalding hot to ice cold in an instant. The overall decor is dated, and the equipment is showing its age. The carpets, tables, and other furniture are all worn.
**The Good:** The excellent housekeeping auntie. She seemed to be a local ethnic minority, and she brought a small gift every day. She was honest and simple, and kept the room very clean. A definite thumbs up for her.
**The Good:** The outstanding hotel concierge, Elin Zhou. She was incredibly responsive and fulfilled every request promptly. The original pillows in the room were too soft to sleep on, and the concierge quickly sent someone to bring firmer pillows that same evening. She also arranged a complimentary airport transfer when we checked out. She messaged us daily during our stay to check in. Such an excellent employee – the hotel should definitely reward her.
**The Good:** Although the selection at the Chinese restaurant wasn't vast, the food quality was excellent. The stir-fried Naxi ******* pork was outstanding; I literally ate two plates of it.
**Overall:** The hotel offers great privacy, and the gardens are lovely. The exterior maintenance is commendable. However, it's a case of 'all that glitters is not gold' – the interior of the rooms desperately needs renovation and refurbishment. The internal facilities simply can't compare to other five-star hotels in Lijiang anymore. That unforgettable musty smell when you enter the room... ugh.
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Price per night from:PLN 838
Posted on Jul 17, 2026|180° Panoramic View | Deluxe TWIN Bed Room
Guest UserI booked this last minute for a layover, and the location near the train station was incredibly convenient for anyone needing to catch transportation. The room effectively blocked out street noise, ensuring a quiet and undisturbed night's sleep. The panoramic floor-to-ceiling windows offered an expansive view, and on a clear day, the distant view of Jade Dragon Snow Mountain was absolutely stunning. The hotel's infrastructure was well-maintained; the air conditioning, lighting, and internet were consistently stable. The self-service laundry room was open 24/7, and charging facilities were always available. The front desk staff handled check-in/check-out efficiently and were flexible with adjusting times. Luggage storage was secure and reliable. This is an excellent choice for a short break, and the overall quality surpassed other hotels in the same price range.
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Price per night from:PLN 249