Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 15, 2025
Guest User
⭐️⭐️⭐️⭐️⭐️
The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.
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Price per night from:€ 1,636
Posted on May 7, 2026|Prestige Double Room
Guest UserExcellent stay in the heart of Florence
Palazzo Portinari Salviati is a beautiful historic residence with an unbeatable central location, just steps away from major attractions and shopping areas. The building itself is full of character and elegance, and the room was spacious, clean, and very comfortable. The staff were warm, professional, and always happy to assist with directions and recommendations. Despite being in the city center, the atmosphere was quiet and relaxing at night. A perfect choice for travelers who want to experience classic Florentine charm with modern comfort. Highly recommended!
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Price per night from:€ 1,241
Posted on Feb 15, 2025|Junior Suite with Kitchen & Pool Access
kun minThis is the second time I stayed in this hotel. The hotel is warm and comfortable. The terrace overlooks the entire old city and is suitable for watching the sunrise. The location is excellent.
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Price per night from:€ 204
Posted on Feb 11, 2025|Deluxe Helvetia Room
Philip T.
This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!
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Price per night from:€ 918
Posted on Dec 28, 2025
Guest User
EXCELLENT place to stay if you’re visiting Florence and want to be in the heart of everything.
first time to Florence and this place stole my heart. it’s the best accommodation across the main 3 cities of Italy i’ve been (venice, florence, rome) and the attentiveness from the staff were amazing. the room is extremely clean and perfect.
no complaints except that the bathroom floor might get slippery after being wet so it’s better to put floor mats. however you can easily use the towels provided.
breakfast was amazing and selection was so good.
there’s nothing else i will say except: HIGHLY RECOMMENDED!
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Price per night from:€ 478
Posted on Oct 10, 2024
Guest User
The hotel is very close to the train station and bus station, and the hotel room looks relatively clean. However, the hotel does not even provide mineral water, so the price is still a bit low. It may be due to the peak season, I can only understand it this way.
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Price per night from:€ 288
Posted on May 30, 2026
Anonymous UserThe family room was big enough. However, if you were allocated to the room on the side to train station, you would be lucky enough to hear the free loud noises from day to night. The toilet seat was broken and you could not be able to sit on it properly. In the morning, you could have a free sunbath while you were sitting on the toilet as the window tint would not work at all. And be careful no more than three mins otherwise you would feel your skin was burning.
Location : approximately 8 mins walking distance to train station.
Btw, the staffs in the canteen were nice.
Good luck, everyone😊
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Price per night from:€ 175
Posted on Oct 14, 2025
M518758****
Facilities: The room lighting is very bright and comfortable. The hotel is on the side of the road. There is no parking space at the entrance of the hotel.
Hygiene: Hygiene is also clean, stay 🈶 Free water
Environment: Comfortable, but the room near the road is a bit noisy, the room is quite big
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Price per night from:€ 265
Posted on Sep 17, 2025
Guest User
The decor is like a guesthouse from the 1990s, but the price is like a five-star hotel. The location is excellent, behind the Bargello Museum, and within a 10-minute walk of any attraction. However, it's very old and shabby, and the shampoo and conditioner are terrible.
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Price per night from:€ 141
Posted on Aug 26, 2025
Guest User
I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not?
Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments!
I am very easy handle person just say actually things only!
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Price per night from:€ 280