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Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness8.9
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All reviews(76)
Positive reviews(72)
Reviews with photos/video(13)
Great service(15)
Clean pool(13)
Great swimming pool(13)
Convenient location(12)
Delicious breakfast(11)
Close to train station(9)
Easy to get around(8)
Great value for money(6)
Negative reviews(4)
salaudin lunat
Standard Queen Room
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 28, 2025
Holiday inn Sutton 4*hotel. Close to local amenities shopping , eating. The hotel has Jacuzzi, sauna, swimming pool, gym, and steam room. Excellent selection of breakfast (help yourself / buffet). Friendly staff at the hotel. Good public transport nearby. I high recommended Holiday Inn Sutton.
Anonymous User
Two Double Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 11, 2025
the staff was so nice and warm welcoming. the room and facilities are quite good but it looked old a little bit. after checking out, i left the luggage at the hotel to traveling in other places and came back to take my luggage in the evening — this is the best point that i love ❤️
Guest User
Two Double Room
Stayed in Sep 2025
Family
17 review
9.0/10
Great
Posted on Oct 22, 2025
The environment is very good. We are a family of four, and the room with two double beds is very suitable for family travel. It is a good choice
hfghfh
Two Double Room
Stayed in Aug 2025
Traveling with friends
53 review
9.5/10
Amazing
Posted on Nov 3, 2025
Close to local amenities shopping , eating. Excellent selection of breakfast. Friendly staff at the hotel. Good public transport nearby. I high recommended
Guest User
Standard Queen Room
Stayed in Jul 2025
Solo traveler
1 review
7.0/10
Posted on Sep 1, 2025
The hotel was decent, but nothing special. I did appreciate the relaxation facilities they offer (pool, jacuzzi, sauna, hammam, gym), although the cleanliness was a bit lacking. That said, it was consistent with the hotel's very reasonable prices.
However, on our last day, we got the scare of our lives when the fire alarm went off at 1 AM. This was because a couple was smoking in the hallways, and there was utter chaos trying to get out.
All in all, I stayed for 11 nights, and it was alright.
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julia tran 0404
Standard Queen Room
Stayed in Jun 2025
Family
1 review
8.5/10
Very Good
Posted on Jul 27, 2025
Overal nice room and servixe, generous parking space. I would wish there is a mini fridge in the room
Would recommend again
ROSE_YAU
Two Double Room
Stayed in Dec 2024
Family
12 review
7.5/10
Posted on Jan 12, 2025
very dated hotel with not very clean carpet. bathroom door was soaked before and so the the wood expanded which we have difficulty closing it.
good thing is there is an indoor pool for the kids.
Guest User
Standard Queen Room
Stayed in Jun 2025
Traveling with friends
25 review
6.0/10
Posted on Jul 22, 2025
It was good value for money at the time. However, the rooms are not soundproof and are showing their age.
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niannian200208
Premium Queen Room-High Floor
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jul 30, 2025
This hotel was a great stop on our road trip. Parking was convenient, the room was spacious, and both breakfast and dinner offered a generous spread.
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1380179****
1 Queen Premium Double Sofa Bed
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Aug 7, 2025
Excellent hotel. The room I booked was quite spacious, and breakfast was decent.
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Guest User
Two Double Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 4, 2025
Good location near to shops and trains
Easy to find underground parking £15 for 24 hrs. Easy accessed amenities as described. Good food and helpful and friendly staff. Rooms good size only downside is no plugs beside bed.
Guest User
Standard Queen Room
Stayed in Feb 2025
Family
8 review
10/10
Outstanding
Posted on Apr 13, 2025
The hotel is within a short walking distance to: good eateries, shops and the train station to Central London. There are ample parking spaces at ~10pounds/ day for hotel guests. This older hotel has comfortable, spacious rooms but a quirky shower head (aim at the wall as you shower to avoid flooding the bathroom).
Guest User
Two Double Room
Stayed in Jan 2025
Family
1 review
8.5/10
Very Good
Posted on Mar 18, 2025
Great facilities! Pool is best early in morning with families if you want a chill time. Room was spacious enough and comfy. It was very warm, great stay that we are coming back again.
Parking is bit pricey though!