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9.1/10
Great
AAnonymous UserOverall, it was a great stay with excellent value for money, and the room was clean. It's very close to the airport, about a 10-minute drive. The only downside was waiting for the shuttle at the airport for half an hour, but it never showed up.😹
GGuest UserThe pool and hot tub were kinda dirty, the hot tub wasn’t working and they told us they’re gonna get an engineer to work on it but they left and never came back
AAliceP.Good location. The room seems clean overall, just little dust somewhere. They have swimming pool and sauna to use. I like the view of my room seeing CN tower. However, parking is not free, and air conditioner isn’t as cool as it supposed to be, but I bring my mini fan to travel, so I don’t have a problem.
Hotel near Downtown Toronto, Toronto 87.4% of visitors choose this area
Price per night from:AED 1,298
8.9/10
Very Good
HHeebravoGot so lucky to have this room which was perfect to spend time to catch up with my friends!
Suite room was amazing and the cleaner was the most professional one we have ever met!
The location is just right in front of the Harbour and likely 5 mins from Union station!
We definitely stay again
YYouyudeshunzhiyuanweijiThe room was spacious with a great view and a convenient location, within walking distance to the Eaton Centre and Union Station, surrounded by major corporations like KPMG. The deposit was refunded quickly; the pre-authorization was released instantly upon check-out, unlike other hotels in North America where it can take up to two weeks.
Hotel near Downtown Toronto, Toronto 87.4% of visitors choose this area
Price per night from:AED 646
8.9/10
Very Good
Ddean__Great
Location is very walkable to everything. We heard a little noise from patrons from the restaurants across the street but nothing over the top, and rooms were fairly sound proof. Filtered water dispensers everywhere. Small quiet pool with long hours. Housekeeping staff friendly.
Average
Renovated rooms were still a little grungy. Bathroom updated and modern though lots of dirt along baseboards.
Needs improvement
Towels and bathrobes were so old. They were certainly clean but very worn out and rough. The bathrobe had a hole in it. No lotion. Carpet was a little eh.
A bit subpar for a Novotel Hotel particularly at the nightly price.
XXuhaoyuThe hotel is located near College Station, which makes transportation incredibly convenient – the location is pretty good. Room cleanliness was average, but the facilities are quite old. The downside is the soundproofing is really poor; I frequently heard noise. Also, the Wi-Fi is terrible and often wouldn't connect. Breakfast options were standard and didn't change daily, but it tasted pretty good. Overall, the hotel service was quite thoughtful.
GGuest UserI’ll start with the positives. This is a fantastic location. You are steps from major downtown Toronto attractions. Restaurants and shops are everywhere. The CN Tower rises right in front of the building, which is pretty hard to beat. The apartment was clean. There were lots of towels. The bathroom was bigger than expected. If you split this with another couple, the price becomes very reasonable for downtown. That said, the second bedroom is tight. There’s basically no space for suitcases or personal items. Now the not so good. Arrival and check-in were chaotic. It was pouring rain during rush hour and there was nowhere to park as instructed. My husband had to keep circling while I ran inside getting soaked. Despite completing online check-in and receiving an “online check-in complete” email, my security deposit hadn’t gone through. I had checked the many emails they sent and didn’t see anything flagging this. Even though everything else was fully paid in advance, they wouldn’t let me go to the room to dry off or grab my glasses to fix the issue. I had to authorize a manual credit card charge over the phone because I couldn’t read their links without my glasses. Not a great feeling. The building entrance is nice. Big, clean, and airy. The hallway to the unit is the opposite. Worn carpet, scuffed walls, chipped paint. Not the best first impression. Inside the unit was better. It looked freshly painted and was clean. I paid extra for a balcony thinking “Metropolitan Lofts – CN Tower” meant we’d be sitting out admiring the tower. That part is on me for not checking. The listing didn’t promise a view. Our balcony faced an office building and a parking lot. Below was a sad patch of grass filled with old boots, a broken broom, crushed beer cans, and what felt like 10,000 cigarette butts. The neighbour used their balcony as a full-time phone booth at max volume. If you’re not on the Front St side, don’t bother paying extra for a balcony. The unit had enough space for two, but it was too warm. The thermostat didn’t do anything. It stayed around 24–25°C the whole time, which made sleeping uncomfortable. The bedding didn’t help. The bottom sheet was just a tucked flat sheet. It came loose both nights. The duvet setup was also odd, with layers of flat sheets above and below the duvet that slid around. I kept waking up on the mattress pad or directly on the duvet. A fitted sheet and proper duvet cover would fix this. The worst part was the elevators. They are very slow. Plan an extra 10–15 minutes just waiting. The middle elevator felt unsafe. It opened and closed repeatedly for no reason. It stopped at every floor with no one there. It randomly changed direction mid-trip. One time it didn’t line up with the floor and we had to step down. That was enough for me. I took the stairs after that. Overall: 5/5 for location, 4/5 for cleanliness. If you’re a group of four, the two-bedroom can be a decent value, just expect tight space. If you care about smooth check-in, reliable elevators, temperature control, and decent bedding, this might not be your place.
GGuest UserThe room was clean and tidy, the air conditioning was at a comfortable temperature, and breakfast was abundant. The staff were polite and attentive. There are many restaurants nearby, so Chinese people who enjoy rice and congee will have plenty of options. The Eaton Centre, which is not far away, offers good prices and frequently has promotions.
Hotel near Downtown Toronto, Toronto 87.4% of visitors choose this area
Price per night from:AED 485
7.8/10
Good
Iin illThe location of the facility was very good.
It was too hard to get the key to check in and park, and the explanation was not sufficient.
It was not easy to return the key when checking out.
How much does it cost for hotels with Swimming Pools in Toronto?
For hotels with Swimming Pools in Toronto, the average price on weekdays is AED 1,791, and the average price on weekends (Friday - Saturday) is AED 1,908.
What are the best luxury hotels with Swimming Pools in Toronto?