"Very good experience at the GRT Regency Tuticorin Hotel. Staff were polite, rooms are clean and neat and hotel is located 15 min away from the airport. Food was also good, and they made arrangements for dinner when we said we will arrive around 10:30pm. Nice comfortable stay overall."

"Rooms are neat and clean. Safety was good and satisfied. Car parking alone we need to park around the residency and it was safe too"

"Good hotel with ample carparking and neat and tidy rooms. The rooms are well maintained and good service experience over all as well. Thank you team"

"After selected early check in they are telling we can provide room after 12. 00noon"

"Stay was ok .. food was worst and approach passage to hotel was least preferable.. infact it looked too dangerous .. AC in room wasn’t sufficient. Only plus was closeness to temple"

"An avg hotel.  Rooms comes with very basic amenities. Each guest is given 1 pillow!!. Got to request for additional which was provided promptly. Pillow case was worn out with edges torn.Bathroom does not have a shower screen hence do expect a wet bathroom all over."

"Its not worth the price for malaysians"

"Location good. Room neat and clean. But they are not provided mineral water bottles, kettle, tea bags. Not provided towels."

"I am writing to express my dissatisfaction with the way I was treated during an incident involving the door lock of my room. I would like to provide details about the situation and seek a fair resolution. On the morning of [15-12-2024], while locking the door before going out, the key accidentally broke in the lock. I immediately reported the issue to the receptionist and even offered to bear the cost of compensation. However, I was informed that the entire door lock system needed replacement, and I was asked to pay ₹1000. I was surprised by this response, as it seems unreasonable to replace the entire lock system when making a spare key in the market would cost only ₹200-₹300. I shared this concern with the receptionist, but his response was disrespectful. When I asked to speak with the manager to clarify the situation, he cut the call and claimed that the manager also supported the ₹1000 charge. Later in the evening, I requested again to speak to the manager, but the receptionist rudely denied my request, saying the manager was busy. His behavior throughout the interaction was unprofessional and hurtful, leaving me feeling disrespected as a customer. I want to emphasize that this incident was purely accidental, and I never refused to pay a reasonable amount for the damage. However, being forced to pay ₹1000 for what could be resolved with a spare key feels unfair. Furthermore, the way I was treated adds to my disappointment. finally I paid 500 while vacating rooms on next day."