Hou Han Impression Hotel Reviews

Name: Hou Han Impression Hotel
Address: No. 2528 Century Avenue, Tongxiang, Zhejiang, China, No. 2528 Century Avenue, Mainland, China
Rating: 8.6

Hou Han Impression Hotel

No. 2528 Century Avenue, Tongxiang, Zhejiang, ChinaView Hotel Details

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Rooms and Guests

Guest Reviews of Hou Han Impression Hotel

8.6/10

97 review

Verified reviews

Location8.7

Amenities8.6

Service8.9

Cleanliness8.3

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All reviews(97)

Positive reviews(87)

Reviews with photos/video(23)

Awesome stay(11)

Large rooms(7)

Great value for money(7)

Classy environment(4)

Easy to get around(4)

Convenient parking(4)

Friendly front desk staff(4)

Convenient location(1)

Negative reviews(10)

Michael & Nici Exploring China and Beyond

Cozy Queen Room

Stayed in Jan 2024

Couple

54 review

10/10

Outstanding

Posted on Feb 15, 2024

We visit The Hou Han Impression Hotel, nearly weekly. There are a number of Hotels with Bathtub facilities in / or around the immediate area. Regardless, we mostly choose this Hotel. This as we enjoy the SPA Bath function, and large bathtub. We will continue supporting this establishment, provided that the room allocation, and service attitude remain good. Visitors will enjoy their stay at the Hotel, and find that the room rate is fairly affordable. We will visit again soon.

6/9

Response from Property: Thank you for your affirmation, Tongxiang welcomes you at any time~

M35901****

Comfy Queen Room

Stayed in May 2024

Business traveler

8 review

4.5/10

Posted on Jun 21, 2024

Speechless, there were cockroaches crawling all over the floor, several of them as soon as I entered the door. One of them was killed and two others escaped. I was worried all night, afraid of running into the bed. At around 7 o'clock in the morning, there was a lot of banging and banging going on next door, and I couldn't sleep well.

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Response from Property: Thank you for your review, Tongxiang welcomes you at any time~

1897166****

Business Standard Room

Stayed in Aug 2023

Business traveler

20 review

10/10

Outstanding

Posted on Sep 28, 2023

The hotel's facilities are very advanced and full of technology, which left a deep impression on me. The facilities here are very complete and can meet my needs whether it is for office or entertainment. The most comprehensive facilities I have ever stayed in a hotel, and every corner is full of comfort.

Original textTranslated by Google

Response from Property: Thank you for your support to Houhan. Your satisfaction is our greatest affirmation. We look forward to seeing you again.

hdienf

Deluxe Double Room

Stayed in Aug 2023

Business traveler

3 review

2.0/10

Posted on Sep 10, 2023

The bathroom door in the room does not close tightly, and water will leak when taking a shower. The floor is made of artificial marble, which is very slippery after water leakage. There is no anti-slip mat or anti-slip reminder in the bathroom. After I slipped in the shower after checking in, the hotel refused to admit that I slipped in the hotel the next day (I had an emergency and went out for half an hour, but the entire process was monitored and I did not slip). I asked the hotel to take me to the hospital for a check-up. At first, when I called them, they told me that if a child slipped and fell, forget it, you are an adult. Later, they changed their story and refused to admit it, saying that I could not prove that I slipped and fell in their hotel. The hotel owner refused to come forward, and the police station's mediation was useless. They refused to take me for a checkup. After the examination, I found that my tailbone was fractured, but the hotel refused to come forward, admit it, or compensate me. Such unscrupulous hotels must be exposed, and I will not rule out using legal means to protect their rights.

Original textTranslated by Google

Response from Property: First of all, thank you very much for staying at our Houhan Impression Hotel. We are deeply sorry for the bad experience you had during your stay. You should know the specific situation best. If you were not satisfied, we called the police at the time. And you cut off the whole situation and only stated your own point of view. The real situation is as follows: (You informed us by phone half an hour after you checked out that you fell next to the shower room when you checked into our hotel last night. Secondly, they did not inform the front desk to express condolences that night. They came down early the next morning to have a free breakfast, went through the check-out procedures and left. Half an hour later, they called us and told us that they had fallen in the room last night and asked us to compensate. This kind of How should we compensate under this situation? My dear, after leaving our store, we came back and said that we had fallen in the guest room last night and wanted us to compensate. The police also called the police and mediated and said that this is an unreasonable problem.) Like you said, the door cannot be closed. The door is too tight and the floor is too slippery. Our hotel facilities are fully equipped. We showed you photos of the scene at that time. It is not as tight as you said, and it is normal for water to splash out in the shower room, so we have it in every room. Equipped with anti-slip mats, no one will fall out of every room! You said that the police station's adjustment was useless. They videotaped the whole process. Three, then two, and three more came. Even the police station said they did not dare to help you. We cannot compensate you for your situation! Thanks for visiting!

218449****

Special Queen Room

Stayed in Mar 2023

Business traveler

15 review

3.0/10

Posted on Apr 20, 2023

The construction site was under construction all night, and I couldn't sleep. The most hateful thing was that the front desk deceived me that there would be no construction work at night, and it was difficult to check out at midnight. When I confronted the front desk afterwards, I was given a perfunctory smile and no compensation. The breakfast only had white porridge, eggs, and steamed buns, which was rubbish. Check in with caution! Check in with caution! ! ! !

Original textTranslated by Google

Response from Property: Thank you for your support to Houhan. Your satisfaction is our greatest affirmation. We look forward to seeing you again.

118320****

Cozy Queen Room

Stayed in Aug 2023

Business traveler

37 review

2.0/10

Posted on Sep 21, 2023

The room facilities are old, the breakfast only has pickles, the service staff harasses me with phone calls, and there is no sense of God.

Original textTranslated by Google

Response from Property: Thank you for your support to Houhan. Your satisfaction is our greatest affirmation. We look forward to seeing you again.

Anonymous User

Cozy Queen Room

Stayed in Mar 2023

5 review

10/10

Outstanding

Posted on Apr 16, 2023

#positive #I was happy with the Convenience of Transport, Nearby Restaurants, Corridor Soundproofing, Toiletries, Natural Light in the Room, Soundproofing; #positive# Satisfied with the convenience of transportation, proximity to restaurants, sound insulation in corridors, toiletries, lighting in the room, and sound insulation

Original textTranslated by Google

Response from Property: Thank you for your support to Houhan. Your satisfaction is our greatest affirmation. We look forward to seeing you again.

Anonymous User

Deluxe Suite (Public Self-Service Laundry)

Stayed in Jan 2023

Solo traveler

6 review

2.0/10

Posted on Feb 10, 2023

So be it. The lights in the room flickered all night. The bed is directly above the head. affect sleep. After drinking the water in the room, you have to pay for a bottle of water. The 3,400 room rate has been paid, and you have to pay for a bottle of water. The key is that we didn't drink it and didn't give up when it was brought. Speechless.

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Response from Property: We are very sorry to give you a bad experience. If you have any problems in the room, please contact the front desk for maintenance. We will strengthen staff training and work improvement in the future.

jincanluo

Business Standard Room

Stayed in Dec 2022

Other

5 review

4.0/10

Posted on Jan 25, 2023

The hotel phone is not working. I asked if it could be repaired. I replied that the workers had a rest during the Chinese New Year. I asked if I could change the room. The reply was no. I booked a business room, which is actually an ordinary room. It was even more funny to change the room on the second night. When it was almost midnight, the entire hotel suddenly had a power outage, and the phone in the room still couldn’t be made. The weather outside was minus six degrees. The answer was that there was nothing they could do. In the end, our family had no choice but to escape early in the morning.

Original textTranslated by Google

Response from Property: Hello, I'm very sorry for the bad experience you had. We will strengthen employee training and work improvement in the future.