Ca' di Dio - VRetreats, an SLH Hotel

Ca' di Dio - VRetreats, an SLH Hotel Reviews

Ca' di Dio - VRetreats, an SLH Hotel

Riva Ca' di Dio, 2183, Venice, Veneto, 30122, ItalyView Hotel Details
Ca' di Dio - VRetreats, an SLH Hotel
Ca' di Dio - VRetreats, an SLH HotelCa' di Dio - VRetreats, an SLH HotelCa' di Dio - VRetreats, an SLH Hotel
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Guest Reviews of Ca' di Dio - VRetreats, an SLH Hotel

9.5/10
Amazing
134 review
Verified reviews
Location9.6
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(134)
Positive reviews(32)
Reviews with photos/video(11)
Great service(12)
Awesome rooms(11)
Awesome stay(9)
Great location(9)
Clean and tidy(6)
Negative reviews(2)
Anonymous User
Junior Suite Premium Triple ( 2 Adults + 1 Child )
Stayed in Jul 2025
Family
61 review
9.5/10
Amazing
Posted on Aug 10, 2025
The hotel is situated by the waterfront, offering beautiful views. Being a new establishment, the facilities are excellent. Everything was spotlessly clean, though one pillow did have a slight odor. The service was warm and exceptionally attentive. The food at the downstairs restaurant was almost Michelin-star quality and truly delicious. It's also conveniently located, just a 10-minute walk to the central square, and you can catch a boat right outside the hotel.
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Response from Property: Dear Guest,Thank you for your kind review. I am pleased to read that you enjoyed the wonderful view from the waterfront, the good services of our new hotel, the cordial and attentive service, and the restaurant that you found almost Michelin level. I take note of your comment regarding the pillow.We hope to welcome you back soon at Ca’ di Dio.Warm regards,Chiara VierchowodGeneral Manager
_M1525713****
Deluxe Room
Stayed in May 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jul 6, 2025
The location is superb, making it ideal for anyone attending the Biennale. The staff provided excellent service. I arrived at 11:00 AM, and although the room wasn't ready yet, I was able to store my luggage. A friendly gentleman at the front desk even filled my water bottle with sparkling water, and an older manager pulled out a paper map of Venice to personally show me the must-see attractions. The room was comfortable and quiet, and right outside the door was the open sea. In the morning, after breakfast, I could step right out and enjoy a peaceful, private stretch of the sea.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful feedback. I am delighted to read about the excellent location for the Biennale, the great service from our staff, the sparkling water refill, and the paper map with recommendations. I am also pleased that you found the room comfortable and quiet, and that you enjoyed the peaceful sea view in the morning after breakfast.We look forward to welcoming you back to Ca’ di Dio.Warm regards,Chiara VierchowodGeneral Manager
Anonymous User
Junior Suite Premium Double
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Sep 18, 2025
Excellent location, offering great convenience for getting around. The breakfast was plentiful and offered a great variety, and the dining environment was elegant and comfortable.
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Anonymous User
Deluxe Room
Stayed in May 2025
Other
11 review
10/10
Outstanding
Posted on Jun 6, 2025
**Facilities:** The hotel boasts brand-new facilities that are exceptionally well-maintained. **Cleanliness:** I tend to be quite particular about hotel cleanliness, and I must say, this hotel truly excels in that regard – they really exceeded my expectations. **Environment:** While warm, watery environments can often mean mosquitoes, the hotel's pest control was absolutely superb. An added bonus is the direct boat access to the hotel. **Service:** The hotel staff were all incredibly warm, welcoming, and handled everything efficiently.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your kind review. I am pleased to read that you found the facilities new and well maintained, the cleanliness excellent, and the staff very warm and attentive. I also appreciate your note regarding the mosquito control and the convenient boat access directly to the hotel.We hope to welcome you again soon at Ca’ di Dio.Warm regards,Chiara VierchowodGeneral Manager
Guest User
Executive Suite with Rio View
Stayed in Jan 2024
Couple
2 review
9.5/10
Amazing
Posted on Feb 13, 2024
Everything was perfect from check-in to check-out with upgrade & free breakfast that Ms. Anna ensured to make it really enjoyable. The hotel located in quite area with short walk to the centre.
Guest User
Junior Suite Premium Double
Stayed in Nov 2023
Traveling with friends
4 review
8.5/10
Very Good
Posted on Dec 13, 2023
The location is a bit far, hotel is fabulous and clean staff are very kind. The variety of food is limited. The upgraded our room to the next level which is very nice.
Laoxie
Executive Suite with Rio View(Two Adults and One Child)
Stayed in Jul 2024
Traveling with friends
29 review
10/10
Outstanding
Posted on Aug 18, 2024
Agree with the above, excellent!
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Guest User
Junior Suite Premium Double
Stayed in Jul 2023
Couple
1 review
9.5/10
Amazing
Posted on Aug 8, 2023
A late noisy party in the inside garden destroyed a potential quiet evening, miss a desk, even little in the bedroom.
emailkenny
Executive Suite (Two Adults and Two Children)
Stayed in Jun 2025
Family
18 review
9.0/10
Great
Posted on Jul 28, 2025
This is a very high-end hotel in Venice, with modern rooms (though a few inconveniences, such as not being able to hand-wash underwear). The service is excellent, but the price is high. According to the Ctrip room description, I booked an executive suite (2 adults, 2 children) for two nights. It had a king bed and two single beds, and I double-checked that there was no sofa bed or extra bed. The cost was around 16,000 for two nights. Upon check-in, the lobby was incredibly welcoming, offering a welcome drink. However, they explained that since I had only entered two adults in my booking, they assumed I was booking one child. Since there were two children, they would charge for an extra bed. I immediately thought this logic was flawed. If they had already prepared two beds, why did they assume there was only one child? If they knew there were four people, why would they charge for an extra bed? The front desk staff said it might have been a misunderstanding. I immediately checked with Ctrip, and they said there was no charge. However, upon entering the room, as shown in the picture, it was a repurposed sofa in the living room with a mattress and a spring bed, completely inconsistent with the Ctrip booking description and my repeated confirmation. Ctrip helped to mediate, saying that this was the only option, and that as long as the child could sleep, they wouldn't make a fuss. Upon check-out, in addition to the city entrance fee, they printed out a receipt stating employee benefits, nearly 100 euros, supposedly a service charge. Since I had a ferry to catch, I paid it, but then took the receipt to Ctrip, as it was an additional expense. After confirming it was a tip, the hotel explained that we had no objection. This is interesting; if it were a tip, the guest should have specified the amount (I'd probably accept 300 euros, right?), rather than simply printing out a figure for payment. Ctrip then arranged to refund the amount in a few days. These small details highlight the hotel's treatment of tourists, or perhaps Ctrip's tactics against Chinese tourists. Everyone should be aware of this. The hotel is still good; after all, at 8,000 euros a night, it's certainly worth it.
Original textTranslated by Google
Response from Property: Dear emailkenny,Thank you for taking the time to share such a detailed review. I am pleased to read that you found our hotel very high-end, with modern room design, excellent cleanliness, and warm service. I also note your comments regarding the bedding arrangement, the additional charge upon arrival, and the misunderstanding with the service fee at check-out. Please accept my apologies for the inconvenience you experienced.Your observations are very valuable to us and will be carefully reviewed with the team to ensure better clarity and consistency in the future.We hope to have the opportunity to welcome you and your family back to Ca’ di Dio under better circumstances.Warm regards,Chiara VierchowodGeneral Manager
205919****
Junior Suite Premium Triple ( 2 Adults + 1 Child )
Stayed in Mar 2025
Business traveler
7 review
10/10
Outstanding
Posted on Apr 17, 2025
We stayed at the third Patricia Urquiola hotel on this trip, Ca‘di Dio, which was renovated from an old mansion on the Adriatic Sea that can be traced back to the 13th century. Most of Urquiola’s space works in recent years emphasize the use of colors. The visual effect is good, but the space experience is a bit thin, a bit like a quick sketch. The space I like most among the three hotels I stayed in this time is the lobby of her Casa Brera hotel, and I still think that the Mandarin Oriental Barcelona more than ten years ago is the ceiling of her hotel works.
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48suilvchajimu
Deluxe Room
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Nov 25, 2024
The location is very good. The pier is right in front of the hotel! It's very close to everything on foot. The staff at the front desk of the hotel are very nice, the decoration of the room is also very beautiful, very warm, and the sound insulation is also very good.
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6/9
Xituzi🐰
Junior Suite Premium Double
Stayed in Jul 2024
Family
57 review
6.0/10
Posted on Sep 4, 2024
The service is average. We were given a room with a wall when we changed rooms. The old man at the front desk was very rigid. He didn't give us a good room even if there was one. He kept it empty for the night. We paid more but he didn't give us a good room. Sometimes I really don't understand Europeans. Why do they rarely upgrade rooms for guests?
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Guest User
Deluxe Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 20, 2025
The lamps are beautiful, it's quiet, you can walk to Piazza San Marco, it's clean and tidy, the room is big, there is a separate living room, the shower is a little small, there is a Filipino-Italian receptionist, he is very enthusiastic to provide assistance, the bed is big, my wife slept very well, the room is newly decorated, it is a great five-star standard, free delicious Italian candy and tea bags are provided, please try it.
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、Jun
Deluxe Room
Stayed in Jun 2024
Traveling with friends
36 review
10/10
Outstanding
Posted on Aug 1, 2024
Overall it's very good, a ten-minute walk to San Marco, close to the river, and a taxi boat can go directly to the door
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M505592****
Deluxe Room
Stayed in Nov 2024
Traveling with friends
12 review
10/10
Outstanding
Posted on Feb 11, 2025
Location: Next to the water taxi station, no need to cross the bridge, very convenient with luggage. Environment: The overall decoration is very design-oriented, relatively new, and comfortable to live in. Service: The service is very good, very polite and patient, and very active in helping to solve problems. However, the restaurant dinner tastes average, and the buffet breakfast has fewer food options.
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