"Most people visiting Surabaya choose the zoo as an activity, and this hotel is conveniently located about a 10-minute walk away. The surrounding area has a very local, bustling vibe. Right outside, you'll find many street food stalls similar to breakfast spots in China, especially on weekends when Jalan Progo turns into a vibrant market with countless snacks and sundry goods – truly a melting pot of cultures. The hotel's environment and cleanliness are excellent. While there's no bottled water in the room, the water dispenser on each floor is very convenient. Some toiletries need to be requested from the front desk, and the power outlets are only compatible with Indonesian plugs. The call to prayer around 4:30 AM is unavoidable, and the sound insulation from outside isn't great. The breakfast selection isn't vast, but it caters well to a 'Chinese stomach' with fried rice, fried noodles, and noodle soup. Coffee, milk, juice, and other beverages are also available, so you can definitely eat your fill. There's also an in-house coffee station on the ground floor. The service is very enthusiastic. Considering the price, you can't expect too much, but the staff consistently smiles, answers all questions, and even opens doors when you enter or exit – which is already quite impressive."

"Good service. Pleasant stay. Some. Hiccup but got accommodated well by the staff"

"The hotel is quite strategically located."

"Very very bad decision to book this hotel it’s really bad experience they not change the bed seats and so smelly really dirty they are"

"Excellent service and comfortable rooms, plus a pretty good breakfast."

"Not bad"

"I'm a bit surprised that the hotel is standard, but the deposit is 100, I think the air conditioner is not cold enough, the room is a bit cramped, but it's worth it for that price for transit"

"Best price for 4 stars hotel in surabaya. Its in the middle of city, near foodcourt. Very comfortable"

"The hotel is very close to the zoo. The facilities are relatively old and feel like the colonial style. The room size is not large and the price/performance ratio is acceptable."