Jinjiang Inn Select Hotel (Wuhan University Donghu) Reviews

This is the second year we come and stay in this hotel, it’s budget friendly quiet and close to the lake. The staff is also so friendly. They had a calligraphy activity in the lobby since it was the new year and we did love that. I just wish the internet was a bit faster. But overall it was a comfortable stay.

Old but good and clean amenities, staff is helpful. The only drawback is that the rooms on the road side are quite noisy (although it might be because my window could not be fully closed)

Very good and nice rooms

The hotel has a nice location and has rooms of a good value for money. You are able to pay extra for breakfast in the form of a buffet with different sorts of food to choose from.

Good environment and polite staff. The location is also convenient

The room is so clean and well organized. The bathroom is neat and comfortable. The receptionists are very friendly and helpful. The location is perfect as well. The East lake scenic area is just a few minutes away from the hotel.

Nice environment and pleasant atmosphere. Unique hospitality

Facilities: Very complete. Hygiene: clean and tidy. Environment: spacious and bright.

I booked a room at Jinjiang Inn for two days during the May Day holiday because early bird booking is more cost-effective. The room was very comfortable, clean and tidy, and the front desk staff had good service. I recommend this hotel!

Facilities: Average, normal Jinjiang Star configuration, livable Sanitation: OK, the glass is a little dirty Environment: Very close to Wuhan University, opposite the Hubei Provincial Government, excellent location Service: Good

The front desk guy is enthusiastic, the room is spacious and comfortable, clean and tidy, giving people a feeling of home

Since I was on a business trip, I encountered the worst service. It happened in Jinjiang Inn, which is known as a five-star service. I have always trusted the brand of Jinjiang, but this time I was really surprised. I was a little surprised when I met the cold attitude of the waiter on the first day of check-in. Sure enough, several things happened later, which confirmed my doubts. I checked in at noon. I was tired from the journey and was resting. Suddenly, the alarm sounded and a voice reminder came from the corridor that there was a fire. Later, it was a false alarm and no one came out to explain. I renewed the reservation online at night, but the next day I was out on business and received a call from the front desk saying that the room I booked did not meet the first-time accommodation standards. I specifically asked the front desk to confirm that I didn’t need to change the room. I also asked me when I said it and I had to check the video. Later, I was explained that it was a newcomer who didn’t understand. Let me give a five-star review online, so I didn’t have to change. I returned to the room the next night, but what surprised me was that the room was not cleaned. I called the front desk and questioned my statement. I was so angry that I almost prepared to change hotels immediately. After more than 20 minutes, the waiter came to clean. I don't know who the person was, but I heard someone's voice on the intercom, asking the cleaning lady to apologize to me. Such an attitude is ridiculous. When I checked out, a middle-aged man next to me also cancelled his room. He was also dissatisfied with the service and hygiene. Alas, I guess I will never choose Jinjiang Inn again.

It's pretty good. It's opposite the provincial party committee and feels very safe. There are special police on the left and the public security bureau on the right. The cherry blossoms in East Lake are also very beautiful! The hotel service is also very humane. I give it a thumbs up. It's very good. 👍 At night, take the ferry to the river beach, enjoy the evening breeze and watch the light show. It's worth it

The room was clean and tidy. They upgraded my room and gave me breakfast, which was pretty good! The service was also good.