Guest Reviews of Ramada Plaza by Wyndham Optics Valley Wuhan
9.5/10
Outstanding
1588 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1588)
Positive reviews(1551)
Reviews with photos/video(401)
Easy to get around(198)
Friendly front desk staff(147)
Convenient for shopping(85)
Close to metro(67)
Perfect for business trips(57)
Awesome gym(19)
Clean pool(18)
Luxurious(10)
Negative reviews(37)
Guest User
Executive Queen Room
Stayed in Mar 2025
Couple
15 review
10/10
Outstanding
Posted on Jun 3, 2025
Wonderful stay. Loved the little extra touches they did to surprise my wife for our wedding day. We will definitely be staying again.
Response from Property: “Thrilled to be part of your special day! ‘’ your kind words mean everything to us.We are looking forward to your coming again。
Guest User
Executive Queen Room
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Aug 13, 2025
Great location close to metro station and underground access to shopping
Response from Property: So glad our central spot made exploring easier! Those underground connections are our secret weapon against bad weather too. See you next trip!
Guest User
Superior Queen Room
Stayed in Feb 2025
Couple
8 review
8.5/10
Very Good
Posted on Apr 4, 2025
decor bit out of date. indoor pool bit stuffy. Close to lthe hugh Guāng gǔ (optical valley) pedestrain street.
Response from Property: 感謝您對我們酒店提出的寶貴意見!我們非常重視每一位客人的入住體驗。我們已對部分區域進行升級改造,在保留經典元素的同時融入更現代的設計,希望能帶給客人更好的視覺與入住體驗。室內游泳池悶熱:我們已安排工程團隊檢查通風系統,並會優化温濕度控制,確保泳池環境更加舒適宜人。再次感謝您的寶貴意見,我們始終致力於提升服務品質。期待下次能為您帶來更完美的入住體驗!祝您生活愉快!
AllenL
Superior Queen Room
Stayed in Sep 2023
Business traveler
6 review
4.0/10
Posted on Oct 27, 2023
It is a very old hotel. the room has hair and lots of stains on it.
The gym opens to public and closes at 10 pm. The breakfast has less options compare with other 5 star hotels in China. The customer service is fine
Response from Property: Thank you for taking the time to tell us about your experience at Ramada Plaza Optics Valley Hotel Wuhan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you have any problems during your stay, you can contact the duty manager of the hotel.Thank you again for sharing your experience, and we look forward to serving you in the future.
Guest User
Superior Queen Room
Stayed in Nov 2023
Solo traveler
9 review
10/10
Outstanding
Posted on Dec 3, 2023
It’s right outside the Guanggu station of Line 2 which goes straight to the airport. Also, there are many shops nearby and places to eat and drink.
Response from Property: Dear guest, Thank you for taking time share with us your experience stay with us. Your recognition is the biggest encouragement to us, and we will continuously improve for better service. Expecting your next visit and wish you a nice day!
Guest User
Deluxe Queen Room
Stayed in Apr 2023
Business traveler
1 review
8.0/10
Very Good
Posted on May 29, 2023
Located opposite the Optics Valley shopping district within walking distance and near East Lake, it is within reach of many places of interest. Staff are professional and friendly, but lack attention to details. There are plenty of facilities like swimming pool and gym but only accessible to members who own a yearly membership. These facilities are outsourced to third-party contractor. It doesn't make sense for travelers who stay for a few days to buy a year membership just to utilize the facilities.
Response from Property: Thanks for your kindly reply! As you know,the gym are outsourced to third-party contractor,But everywhere is free for In-house guest ,just show your room card to change the locker key. we will be surveried who was provide the incorrect information, sorry for this unperfect experience.Hope you will come next time again. Thanks!
Guest User
Superior Queen Room
Stayed in Jun 2023
Family
1 review
9.0/10
Great
Posted on Jul 6, 2023
This is an excellent Hotel but for Wuhan Weather in July, the aircon needs to be stronger.
Response from Property: Thank you for choosing Ramada Plaza Optics Valley Hotel Wuhan Wuchang and making use of your precious time for hotel review, we are honored to receive you, looking forward to your stay again.
Guest User
Deluxe Queen Room
Stayed in Mar 2023
Business traveler
18 review
10/10
Outstanding
Posted on Jun 21, 2023
The hotel is nice!
Response from Property: Thank you for choosing Ramada Plaza Optics Valley Hotel Wuhan Wuchang and making use of your precious time for hotel review, we are honored to receive you, looking forward to your stay again.
Lulu
Superior Queen Room
Stayed in Apr 2025
Business traveler
33 review
10/10
Outstanding
Posted on May 19, 2025
The room facilities and environment are very good, the service staff has a good sense of service, and there are many supporting facilities and food around the parking lot. I will book this hotel again next time. There are also ornamental birds in the store.
Original textTranslated by Google
Response from Property: We are honored to be your warm stop on your journey! Your satisfaction is the best reward for us!
Youlanda
Superior Queen Room
Stayed in Apr 2025
Business traveler
8 review
10/10
Outstanding
Posted on May 18, 2025
The room is large, clean and tidy. Although it is an old hotel, the bathroom is spacious, the cloakroom is even better, the service is very good, and fruits and snacks are given! The street view from the room is great!
Original textTranslated by Google
Response from Property: Dear guest, it is really heartwarming to see every detail you carefully recorded. The 18-year-old house is like an old man who can tell stories. The little surprises in the cloakroom and the street view windowsill you found are all gentle Easter eggs we secretly hid! The housekeepers heard that you like fruit snacks, and have discussed to pair you with special coffee next time - after all, a good journey should be like coffee, fragrant and long-lasting✨
631012****
Guanggu Milky Way Deluxe Suite (Superb City View)
Stayed in Apr 2025
Other
4 review
10/10
Outstanding
Posted on May 17, 2025
We chose this Galaxy View Suite at Ramada Optics Valley as the wedding room for my cousin's wedding. All the relatives said it was great! The hotel provided a red festive four-piece set for free, and also helped to decorate the room very attentively!
Original textTranslated by Google
Response from Property: 非常感謝您選擇光谷華美達星河景觀套房作為表妹出嫁的婚房,並分享這份喜悦!能為新人佈置喜慶的婚房是我們的榮幸,紅色四件套和用心佈置能得到您和親友的認可,讓我們倍感欣慰。祝福新人百年好合,永結同心!期待未來能繼續為您和家人提供温馨周到的服務。
Anonymous User
Superior Queen Room
Stayed in Apr 2025
Business traveler
11 review
10/10
Outstanding
Posted on May 12, 2025
The hotel lobby is very nice, the green plants are beautifully maintained, and Ms. Huang at the front desk took the initiative to help upgrade the room. It was very nice and satisfying! It is surrounded by the Optics Valley business district, and the location is very good. It is very convenient to stay here for business trips. I will stay here again next time if I have the chance!
Original textTranslated by Google
Response from Property: Your recognition heals our day like a spring breeze! We will continue to work hard to make every guest's stay a memorable one.
Nuoyabuersikesimaxiangru
Superior Queen Room
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 10, 2025
The front desk service was excellent. Check-out was delayed for a few hours due to something. The room was clean and the swimming pool was clean. The location is excellent. It is especially suitable for traveling to Wuhan. Highly recommended! !
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to share your thoughtful stay experience! The team members are very encouraged to know that our front desk service, sanitary environment and geographical location can add luster to your trip to Wuhan~ Providing guests with flexible check-out arrangements is what we should do. Your comfort is more important than anything else! We look forward to your continued choice of us as your "travel home" when you come to Wuhan next time. I wish you a happy life and a bright future!
M25067****
Deluxe Queen Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 5, 2025
Very good hotel, rare hotel that doesn't raise prices during holidays, the location is quite good in Optics Valley, easy to get to the subway and robocart, very suitable for people who don't want to be crowded near Jianghan
Original textTranslated by Google
Response from Property: Thank you for your five-star praise for our hotel's cost-effectiveness and location! During holidays, we always insist on reasonable pricing, hoping that every guest can feel the warm experience of "value for money". As the vibrant center of Wuhan, Optics Valley can not only avoid the congestion of Jianghan Road, but also easily travel around the city through Metro Lines 2 and 11 and the Luobo Kuaipao station at the door (3 minutes walk). I look forward to continuing to protect this comfort of "quiet in the bustling city" for you during the next holiday. I wish you can meet small happiness like us every time you travel!
E0110****
Deluxe Queen Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
The city is so big, and after carefully selecting a hotel, I didn't expect it to be so good. The room type was upgraded for free, the room was spacious and clean, the service attitude was good, the breakfast was rich, and it was convenient to travel. There is also a commercial street behind it with many delicious foods. In short, the experience was very good, and I will still choose Ramada Optics Valley Hotel next time I come to Wuhan.
Original textTranslated by Google
Response from Property: We are glad that you are satisfied with our rooms and surrounding facilities. We are encouraged by your recognition. We always put our customers first and are committed to providing you with a comfortable and convenient accommodation experience. I saw that you mentioned "relaxing like returning home", which is exactly our service goal! We look forward to serving you again. If you need help, the 24-hour front desk is always at your service. I wish you all the best!