Ibis Hotel (Wuhan Optics Valley Square)

Ibis Hotel (Wuhan Optics Valley Square) Reviews

Ibis Hotel (Wuhan Optics Valley Square)

No. 938 Xiongchu Avenue, Hongshan District, Wuhan, Hubei, 430074, ChinaView Hotel Details
Ibis Hotel (Wuhan Optics Valley Square)
Ibis Hotel (Wuhan Optics Valley Square)Ibis Hotel (Wuhan Optics Valley Square)Ibis Hotel (Wuhan Optics Valley Square)
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Guest Reviews of Ibis Hotel (Wuhan Optics Valley Square)

9.5/10
Outstanding
718 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(718)
Positive reviews(701)
Reviews with photos/video(202)
Classy environment(70)
Friendly front desk staff(70)
Easy to get around(63)
Delicious breakfast(50)
Perfect for business trips(17)
Awesome gym(9)
Close to metro(7)
Stayed multiple times(5)
Negative reviews(16)
Yongjiang Shi
Comfort2 Twin Bed Room With Smart Projection
Stayed in Mar 2024
Couple
1 review
9.0/10
Great
Posted on Apr 16, 2024
Excellent experience in Wuhan Guanggu!
Response from Property: 我們非常感激您的反饋，您的滿意是我們最大的追求。感謝您選擇我們的酒店，期待下次為您服務
Teeks
Comfort Double Bed Room With Smart Projection
Stayed in Oct 2022
Couple
12 review
2.0/10
Posted on Dec 2, 2022
Would rate them higher if they did not suddenly tell all their customers to leave because of some kind of work. They gave no real explanation and expected you to leave when you had paid for days . All they said was ask Ctrip for refund. Absolutely shocking behaviour. How can a hotel literally make their customers leave in the middle of a pandemic and lockdowns?! Would not recommend at all. They might tell you to leave in the middle of the night. Horrific
Response from Property: I am very sorry to bring you a bad check-in experience, I hope you can give Xiaoyi a chance to improve, and look forward to your coming again
M519727****
Superior Comfort Double Bed Room With Smart Projection
Stayed in Dec 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 5, 2025
Facilities: sufficient Hygiene: clean and tidy Environment: Quiet and comfortable Service: Very polite The transportation is also very convenient. The heating works very well and warms up quickly. The housekeeping staff kept everything tidy and tidy, and the room was spacious and comfortable.
Original textTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. We are very happy to provide you with a satisfactory accommodation experience. Giving you a comfortable stay is what we should do.
1833621****
Comfort2 Twin Bed Room With Smart Projection
Stayed in Apr 2024
Other
1 review
10/10
Outstanding
Posted on May 11, 2024
The service is very good, the room is large, the breakfast is rich, the transportation is convenient, I will come again next time
Original textTranslated by Google
Response from Property: 非常感謝您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力，我們將一如既往地提供優質服務，確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗。
M55067****
Comfort Double Bed Room With Smart Projection
Stayed in Apr 2024
Business traveler
1 review
8.0/10
Very Good
Posted on May 12, 2024
The location of this hotel is very good, very close to Guanggu Pedestrian Street, and it is very convenient to travel. The facilities in the room are very new, very clean and tidy. The hotel staff are very warm and thoughtful, making me feel at home. It is also a pleasure to enjoy the food in the hotel restaurant, which tastes very good.
Original textTranslated by Google
Response from Property: 非常高興您在我們酒店度過了愉快的時光。您的滿意和好評是我們最大的驕傲。我們會將您的建議和反饋作為提高服務質量和改進設施的重要參考。感謝您的支持和熱情，希望再次為您服務！
_WeChat496008****
Comfort2 Twin Bed Room With Smart Projection
Stayed in Mar 2024
Couple
3 review
10/10
Outstanding
Posted on Apr 12, 2024
There is a subway station right at the door. The front desk also recommended a nearby snack street. It was raining when we arrived that night, and the front desk was equipped with umbrellas, which was very considerate. The staff had a good service attitude, the room was fully equipped, and the experience was great!
Original textTranslated by Google
Response from Property: Thank you for choosing Xiaoyi. Xiaoyi still has many advantages waiting for your discovery. Xiaoyi looks forward to your next visit and wishes you a happy life!
M282786****
Superior Comfort Double Bed Room With Smart Projection
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 7, 2024
The hotel environment is bright, the reception staff is good, and it is a very satisfactory stay experience
Original textTranslated by Google
Response from Property: Thank you for choosing Xiaoyi. Xiaoyi still has many advantages waiting for your discovery. Xiaoyi looks forward to your next visit and wishes you a happy life!
M490696****
Comfort Double Bed Room With Smart Projection
Stayed in Mar 2024
Other
1 review
10/10
Outstanding
Posted on Apr 4, 2024
The hotel room is clean and hygienic. The service attitude of the guy who checked in was very good. The transportation is convenient and close to East Lake and Optics Valley Commercial Pedestrian Street. It was a very satisfactory stay!
Original textTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
_WeChat294596****
Comfort Double Bed Room With Smart Projection
Stayed in Feb 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Mar 30, 2024
The room is clean and tidy, the front desk service is very good and the robot delivers things, which is very convenient. I will stay here again next time
Original textTranslated by Google
Response from Property: Dear guests, thank you for your good comments on the hotel in your busy schedule. On behalf of Huazhu, I want to win the trust and favor of the guests, which has always been our principle of hospitality. Your favor is the greatest encouragement and help to us. We hope that you are happy every day in the hotel. We sincerely invite you to come again and wish you a happy life and smooth work.
M362106****
Superior Comfort Double Bed Room With Smart Projection
Stayed in Feb 2024
Solo traveler
4 review
4.5/10
Posted on Mar 30, 2024
I ate a cockroach while having breakfast at the hotel. I had an exam in the morning and was afraid that it would affect my test mentality and waste time, so I covered it with an egg shell and left. I still felt strongly disgusted afterwards. This was the first time I encountered such a situation. I really hate cockroaches.
Original textTranslated by Google
Response from Property: Thank you for your evaluation. We are deeply sorry for your experience during your stay. Your valuable opinions are very important to us. We will distribute them to relevant departments to improve the quality of hygiene. We look forward to seeing you next time.
Anonymous User
Comfort Double Bed Room With Smart Projection
Stayed in Feb 2024
Business traveler
8 review
10/10
Outstanding
Posted on Mar 23, 2024
The room is tidy and clean, the staff is warm and service-oriented, and basically all requirements are met. The breakfast is rich and delicious, with many varieties and good taste. The chef is very enthusiastic to suggest delicious methods. The transportation is convenient and well-received.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your kind evaluation. We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will definitely bring you warmth for a lifetime. We work hard to make you have a warm and comfortable stay. The environment is beautiful, the rooms are comfortable, and the location is superior. If you are satisfied with your stay, I believe we will meet again. We sincerely wish you all the best and a happy life.
M389018****
Superior Comfort Double Bed Room With Smart Projection
Stayed in Feb 2024
Business traveler
9 review
10/10
Outstanding
Posted on Mar 18, 2024
Parking is convenient, check-in is fast, the room is relatively comfortable, the environment and location are very good. There are supermarkets and Starbucks within 100 meters, and it is also very convenient to take a taxi. Recommended!
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how much effort we put in! Looking forward to your stay again!
M254658****
Comfort2 Twin Bed Room With Smart Projection
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 31, 2024
Facilities: good Hygiene: clean and tidy Environment: very satisfactory Service: in place
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for sharing your stay experience with us in your busy schedule. We are very honored that you spent time in the hotel. Our service, quality, and details are recognized by you, which also makes us feel warm in our hearts. Making every guest feel at home is our unremitting pursuit. All the hotel staff look forward to your visit again.
Anonymous User
Comfort2 Twin Bed Room With Smart Projection
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 9, 2024
Very good front desk, good service, good decoration, convenient transportation
Original textTranslated by Google
Response from Property: We are glad that you and your friends had a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again.
M280263****
Comfort2 Twin Bed Room With Smart Projection
Stayed in Feb 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 9, 2024
The room is very big and well-equipped. There is a gym, a laundry room, a robot, and a buffet restaurant. It's very good. The wontons made freshly for breakfast and the soy milk made by the aunt are great. I came here with my friends this time and they helped us to check out two hours later. The front desk staff is very enthusiastic and the service is very thoughtful. Next time I come to Wuhan, I will stay in this hotel again. I sincerely recommend it [吃瓜][吃瓜][吃瓜]
Original textTranslated by Google
Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us and welcome you to visit again.