The Ritz-Carlton, Xi'an
Sat, Sep 27
-
Sun, Sep 28
1 night
1 room, 2 adults, 0 children
All properties in Xi'an
The Ritz-Carlton, Xi'an
No. 3 of Luxury Hotels in Shaanxi
No.50 Keji 2nd Road, Yanta District, Xi'an, Shaanxi, China
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Last booked 3 hrs ago
Highlights
Free parking
Varied breakfast
Lots to doAmenities
Indoor swimming poolFree
Spa
Executive Lounge
Fitness Room
Public parkingFree
2 Car charging facilities
Priority airport pick-up
Car Rental
All amenities
Property Description
Known as ‘the cradle of Chinese civilization’, Xi’an is the ancient provincial capital of Shaanxi located in the central-northwestern region of China. With a history that spans thousands of years, Xi’an is one of China’s four ancient capitals and former home to thirteen imperial Chinese dynasties. The city marks the eastern end of the ancient Silk Road and today is a key crossroad to one of the country’s most important trading corridors.
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9.5/10
Amazing service, will stay again when we revisit Xi’An. Pool/lounge area 5/5
All 5,685 reviews
Surroundings
Metro: Ganjiazhai
(<100m)
Metro: KEJI 2 LU
(900m)
Airport: Xi'an Xianyang International Airport
(36.8km)
Train: Xi'an Railway Station
(12.1km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Themed Family Friendly Room1
2 Double bed
50m² | Floor: 17
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Suite With Club Lounge Access
Bedroom 1:1 Queen bed
164m² | Floor: 26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Deluxe King Bed Room
1 Queen bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Club Twin Bed Room I Club Lounge Access
2 Double bed
50m² | Floor: 20-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
10
Premier Room I King Bed I High Floor
1 Queen bed
50m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premier Twin Bed Room I High Floor
2 Double bed
50m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
10
Club Suite With Club Lounge Access
1 Queen bed
110-122m² | Floor: 6-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Ritz Kids Double Bedroom
2 Double bed
50m² | Floor: 6-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Themed Family Friendly Room
2 Double bed
50m² | Floor: 18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Premier Suite I Separate Living Room & Bedroom
1 Queen bed
110-122m² | Floor: 6-11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Ritz Kids King Bedroom
1 Queen bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Family-friendly Queen Room
2 Double bed
50m² | Floor: 15
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
12
Luxury King Bed Room With 1 Leo The Lion Toy
1 Queen bed
74m² | Floor: 7-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Deluxe Double Bed Room
2 Double bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Connecting Room
1 Queen bed and 2 Double bed
100m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Club King Bed Room With Club Lounge Access
1 Queen bed
50m² | Floor: 20-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Ritz-Carlton Suite With Club Lounge Access
Bedroom 1:1 Queen bed
210m² | Floor: 26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
5,685 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.6
- Service9.4
Average for similar properties in Xi'an
Guest User
September 14, 2025
After much deliberation and comparing many hotels across various platforms, I definitely made the right choice. The hotel was fantastic, and the service was incredibly attentive. The staff's service was consistently excellent and responsive. You absolutely *must* book an executive room – all your meals are sorted, and importantly, they are delicious! If breakfast quality is a priority for you, book this without a second thought. The butler service was exceptionally thoughtful and responsive to every request. The hotel's rear entrance leads directly to a shopping mall, which is incredibly convenient for families with young children.
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Guest User
August 19, 2025
Another stay, and as always, the service was consistently excellent. The dining options, offering a comprehensive selection of both Chinese and Western dishes, were impressive. Breakfast, in particular, featured wonderful local specialties; the Roujiamo was exceptionally tasty, and the Western cuisine was also very good. I highly recommend the Eggs Benedict, and the coffee was genuinely impressive.
A special shout-out to Sophie for her prompt and patient service during this stay – a big thank you for all her help! It was a truly wonderful experience overall!
Its prime location in the High-tech Zone makes it incredibly convenient for both business and leisure travelers, truly hassle-free. I've taken some photos to share.
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Guest User
September 18, 2025
Choosing this place for my Xi'an trip was absolutely the right decision! The overall experience far exceeded my expectations. First and foremost, the hygiene was impeccable; the bedding and bathroom in the room were spotless, truly showing meticulous attention to detail. The local specialty dishes were authentically prepared, with genuine flavors that never disappointed. The dining environment was also very comfortable. The accommodation's design was incredibly thoughtful, blending Xi'an's historical charm with a modern minimalist feel. Sophie clearly prioritizes the guest experience, always greeting us warmly and providing patient, detailed service. Overall, I had a wonderful experience and will definitely be back.
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Guest User
September 14, 2025
The Ritz-Carlton Xi'an truly embodies the essence of a luxury hotel! I stayed for several days and had an absolutely fantastic experience. The facilities are pristine and feel brand new, the luxurious bedding was incredibly soft and comfortable, and I slept soundly every night. The SPA experience was an unexpected highlight – incredibly relaxing and rejuvenating. A special shout-out goes to Kelly from the Guest Relations team. Her service was warm, attentive, and incredibly thoughtful, always prompt in fulfilling any requests. I will definitely choose to stay here again on my next visit to Xi'an!
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Guest User
September 12, 2025
The location is absolutely superb, right next to the metro station, offering unparalleled convenience for getting around. The surrounding area is bustling with high-end shopping malls and a vast array of dining and entertainment options. Despite the vibrant surroundings, the hotel itself feels like a peaceful oasis. There's an extensive variety of restaurants to choose from. Sophie was exceptionally welcoming and attentive to guest satisfaction. The room's bedding was comfortable, and the floor-to-ceiling windows provided expansive, bright views. Overall, it was a fantastic experience and comes highly recommended.
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Liutao
September 12, 2025
The hotel's design is incredibly tasteful, featuring a wealth of Xi'an cultural elements. It's subtly luxurious and very photogenic, especially the lobby and the grand staircase. The breakfast selection is incredibly extensive, offering not only local specialties but also high-quality Western pastries. The fresh-squeezed juices and sparkling wine truly elevated the breakfast experience, adding a touch of ceremony. Every staff member was warm, friendly, and proactive in offering help. Sophie, in particular, genuinely cares about the guest experience, making everyone feel truly at home. I would highly recommend this hotel to anyone visiting Xi'an.
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Guest User
September 12, 2025
My stay at The Ritz-Carlton, Xi'an this time far exceeded my expectations! From the moment I stepped into the hotel, every staff member provided impeccable attention and service. The rooms are elegantly designed, offer fantastic views, and the comfortable bedding ensures a restful night's sleep. Sophie provided incredibly warm and attentive service, truly prioritizing the guest experience. The spa and pool are also perfect spots to relax and unwind. Whether for business or leisure, this is undoubtedly the best choice in Xi'an. Highly recommended!
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Anonymous User
September 11, 2025
Our recent stay at The Ritz-Carlton, Xi'an was truly exceptional. Every staff member, from the concierge and front desk to room service, was warm, professional, and incredibly proactive, anticipating and promptly addressing our needs. Sophie, in particular, showed outstanding proactive care and genuine attention to our requests, making us feel genuinely at home. The thoughtful turndown service and amenities in our room further highlighted the hotel's meticulous attention to detail. This unparalleled level of care made our entire trip incredibly comfortable and enjoyable. Thank you to the entire hotel team for creating such wonderful memories for us!
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Guest User
September 12, 2025
The location was superb, adjacent to Xi'an Hi-tech Zone, making it incredibly convenient for getting around. However, what truly impressed us was the legendary Ritz service. They consistently remembered guests' last names and anticipated our needs. Sophie's attentiveness to the guest experience made us feel incredibly valued – it was truly wonderful. The room amenities were impeccable, the minibar was well-stocked, and the thoughtful snacks provided during turndown service were a heartwarming touch. This stay truly enhanced our trip to Xi'an!
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Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Spa
Additional charge
Executive Lounge
Fitness Room
Public parking
Free
2 Car charging facilities
Priority airport pick-up
Additional charge
Car Rental
Bar
5 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
5 Restaurants
Café
Meeting Room
Multi-Function Room
5 Restaurants
炙焰·铁板烧餐厅
Cuisine: Japanese
Business hours: [Mon - Sat] 17:30-22:00
Flair
Business hours: [Fri - Sat] 18:00-02:00 the next day,[Mon - Thurs,Sun] 18:00-01:00 the next day
景轩·中餐厅
Cuisine: Cantonese
Business hours: [Mon - Sun] 11:30-14:30, 17:30-22:00
鲜厨房·自助餐厅
Business hours: [Mon - Sun] 06:30-10:30, 17:30-21:30
丽思卡尔顿·大堂吧
Business hours: [Mon - Sun] 10:00-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities 1
Car charging facilities 2
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Food & drink
Café
Bar
Lobby Bar
Room Service
Health & wellness
Personal Trainer
Fitness Room
Spa
Additional charge
Body Care
Fitness Session
Yoga Session
Public areas
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
Central Ventilation System
No Smoking in Public Areas
Outdoor Furniture
Garden
Smoking Area
ATM
Cleaning services
Clothes Steamer
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Kids' Toothbrush
Business services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Wedding Service
Accessibility
Visual Alarms In Hallways
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free |
Children 3–17 years old | CNY 409.00 (approx. CAD 79.88) per person per night |
Breakfast
TypeWestern, Chinese, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 134.00 (approx. CAD 26.18) per person |
Children 12–17 years old | CNY 268.00 (approx. CAD 52.35) per person |
Adult | Buffet:CNY 268.00 (approx. CAD 52.35) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,000.00 (approx. CAD 195.31) per night.
Deposit Payment MethodsThis property accepts third party payment services, cash and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2019
- Number of Rooms: 283
Phone:+86-29-88818888
Known as ‘the cradle of Chinese civilization’, Xi’an is the ancient provincial capital of Shaanxi located in the central-northwestern region of China. With a history that spans thousands of years, Xi’an is one of China’s four ancient capitals and former home to thirteen imperial Chinese dynasties. The city marks the eastern end of the ancient Silk Road and today is a key crossroad to one of the country’s most important trading corridors.
Located in the central business area of Gao Xin District, The Ritz-Carlton, Xi’an boasts a privileged access to a variety of historical and cultural sites, including the legendary Terracotta Warriors, Great Wild Goose Pagoda and old City Walls. Designed by Remedios Studio, the hotel’s interior design pays homage to architectural and design elements drawn from the history and culture of Xi’an. Patterned motifs created by local artisans offer a unique social meeting space for visitors as well as the local community.
Located in the central business area of Gao Xin District, The Ritz-Carlton, Xi’an boasts a privileged access to a variety of historical and cultural sites, including the legendary Terracotta Warriors, Great Wild Goose Pagoda and old City Walls. Designed by Remedios Studio, the hotel’s interior design pays homage to architectural and design elements drawn from the history and culture of Xi’an. Patterned motifs created by local artisans offer a unique social meeting space for visitors as well as the local community.