163 Yulara Dr, Yulara, Northern Territory, 0872, AustraliaView Hotel Details
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Guest Reviews of Sails in the Desert
8.9/10
Very Good
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.8
Service8.5
Cleanliness8.9
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All reviews(65)
Positive reviews(62)
Reviews with photos/video(26)
Awesome stay(21)
Awesome rooms(15)
Large rooms(10)
Great location(9)
Clean pool(7)
Great swimming pool(7)
Poor value for money(6)
Offers pick-up/drop-offs(5)
Negative reviews(3)
Guest User
Superior Room - Request Two Queens
Stayed in Aug 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Sep 5, 2025
Big spacious room. Best location of the Ayers Rock resorts. Good to have laundry facilities.
Response from Property: Thank you for your great feedback! We’re delighted you enjoyed the spacious room, prime location, and handy laundry facilities at Sails in the Desert. We look forward to welcoming you back soon! Kind regards, Ayers Rock Resort Team
Tangxingongzhu
Superior Room - Request Two Queens
Stayed in Jul 2025
Family
13 review
9.0/10
Great
Posted on Aug 20, 2025
The airport shuttle dropped us right at the hotel entrance. We left our luggage at the front desk for our early morning flight, and it was already in our room when we returned from our sunset tour in the afternoon. In a desert resort where options are limited, this hotel is definitely among the best. The rooms are spacious, featuring two 1.5-meter beds, and the bathrooms are very clean. Ground floor rooms come with outdoor chairs, which are perfect for enjoying afternoon tea and sunbathing. Housekeeping cleans the room and replaces towels daily. If you're not overly fussy, it's a solid choice. Oh, and the sandwiches at the bar are quite good! It's about a three-minute walk to the Town Square, and a ten-minute climb will get you to the lookout point for stunning Uluru sunrises and sunsets. All sorts of tours and activities can be booked with convenient pick-up and drop-off right at the hotel entrance. This makes things incredibly easy.
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Response from Property: 尊敬的 Tangxingongzhu,感謝您抽出寶貴時間分享您在高級客房的入住體驗。我們很高興得知您覺得房間舒適,享受了整潔和設施便利,並且對我們的班車服務及活動預訂感到滿意。很高興您能夠充分利用在沙漠度假村的時光,包括附近的Town Square和觀景台。感謝您光臨烏魯魯艾爾斯巖度假村
FancyTravel
Superior Room - Request Two Queens
Stayed in Jul 2025
Solo traveler
15 review
8.5/10
Very Good
Posted on Sep 1, 2025
A 5 star rated and cost hotel with nice amenities and outdoor environment. Room is very spacious and faces the garden. Hotel food pricing expensive and not worth the cost as there is a much better option at the Desert in the Garden hotel under same group. Also staff service could do with more friendly smiles and welcoming attitudes. Not sure if they are part timers or working holidays staff since some show their inexperience in service. Other areas for improvement are insufficient signage of directions in such huge resort hotel, no room number on the desk phone in room, stains found on walls in bathroom and in toilet bowl (due to minerals in flushing water from the area per management explanation).
6/7
Response from Property: Dear FancyTravel,Thank you for sharing your feedback. We’re glad you enjoyed the spacious room, garden views, and outdoor environment. We appreciate your constructive comments. Please note that hotel food pricing often reflects the remote location and logistical costs involved. We apologise for the discolouration you observed in the bathroom. This is caused by the high mineral content in the local water supply, a common occurrence in remote areas. Kind regards,Ayers Rock Resort Team
Pavel
Superior Room - Request Two Queens
Stayed in Jul 2025
Family
49 review
10/10
Outstanding
Posted on Aug 7, 2025
An excellent hotel. They provide airport pick-up and drop-off. The rooms are spacious and comfortable, and the staff are very friendly. Highly recommend!
Original textTranslated by Google
Response from Property: Уважаемый Павел,Благодарим вас за прекрасный отзыв. Нам очень приятно слышать, что вам понравились комфортные номера и дружелюбное обслуживание, а также что вы оценили трансфер из аэропорта.Для нас было большим удовольствием принять вас в числе наших гостей.С уважением,Команда Sails in the Desert
麋鹿斑比
Superior Room - Request Two Queens
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 23, 2025
The room service was truly excellent! The thoughtful design of the entire room and bathroom was evident. I never expected such comfort in an inland location. This trip was absolutely worth it!
Original textTranslated by Google
Response from Property: 親愛的麋鹿斑比您好:感謝您的讚美之詞。我們非常高興您喜歡客房的舒適與設計,能成為您旅程中的亮點,我們感到十分榮幸。誠摯問候,Ayers Rock Resort
Guest User
Superior Room - Request Two Queens
Stayed in Jun 2025
Family
2 review
9.2/10
Great
Posted on Jul 28, 2025
The toilet in the room had an unpleasant smell. Otherwise, everything was quite good.
Original textTranslated by Google
Response from Property: 對於衞生間異味的問題,我們深感抱歉,相關運營團隊正在進行調查處理。很高興您在此度過了愉快的時光。此致烏魯魯艾爾斯巖度假村團隊敬上
KANTA
Superior Room - Request Two Queens
Stayed in Aug 2025
Traveling with friends
1 review
7.5/10
Posted on Sep 16, 2025
Good trip
Response from Property: Thank you for your feedback. We’re glad you enjoyed the surroundings and had a good trip, and we’ve noted your scores on amenities and cleanliness for improvement. Kind regards, Ayers Rock Resort Team
Guest User
Superior Room - Request King
Stayed in Feb 2025
Couple
1 review
8.0/10
Very Good
Posted on Mar 25, 2025
Contrary to some reviews which said that only The Desert Rose hotel had views of Uluru, my room here had a balcony, from the balcony we could see Uluru. It was lovely.
Boss184
Superior Room - Request Two Queens
Stayed in Aug 2025
Couple
3 review
6.5/10
Posted on Sep 12, 2025
Unfortunately, I had no other options, but this hotel offered absolutely terrible value for money.
Original textTranslated by Google
Response from Property: Boss184様この度は、当リゾートのスーペリアルームにご宿泊いただき、また貴重なご意見をお寄せいただき誠にありがとうございます。ご期待に沿えなかった点について、心よりお詫び申し上げます。いただいたご意見は、今後のサービス改善の参考とさせていただきます。またの機会にウルルへお越しいただけることを心よりお待ちしております。よろしくお願いいたします。Fleur
Guest User
Superior Room - Request Two Queens
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 11, 2025
The Desert Sail Hotel is absolutely fantastic! It boasts a beautiful setting, convenient dining options, and is spotlessly clean. Highly recommended.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您抽出寶貴時間分享您在沙漠風帆酒店的入住體驗。我們非常高興得知您對酒店環境滿意,覺得用餐方便,並且對房間的整潔感到滿意。您的推薦對我們意義重大,我們期待未來再次歡迎您光臨烏魯魯度假村。此致烏魯魯度假村團隊
Guest User
Superior Room - Request Two Queens
Stayed in Jul 2025
Family
2 review
6.0/10
Posted on Aug 8, 2025
All the hotels at Ayers Rock Resort are pretty much the same. The lack of a microwave was a minor inconvenience.
Original textTranslated by Google
Response from Property: 소중한 의견 감사합니다. 전자레인지 사용에 불편을 드려 죄송합니다. 아이어즈 록 리조트에서의 숙박이 만족스러우셨기를 바랍니다.
Barnbarn
Superior Room - Request Two Queens
Stayed in Aug 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Sep 21, 2025
It's nice and super convenient, the staff is very helpful. It's a wonderful stay!
Response from Property: Hello Barnbarn,Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed your stay and found our location convenient, with helpful staff enhancing your experience.We look forward to welcoming you back to Sails in the Desert in the future.— The Sails in the Desert Team
Venables
Superior Room - Request King
Stayed in Jun 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Jul 4, 2025
Great place to stay close to the town centre. They have buses that will pick you up and drop back to the airport.
Response from Property: Thank you, Venables. We're delighted you enjoyed your stay and found our location convenient. We're also glad the shuttle service met your needs. We hope to welcome you again.
Marcus Spure
Superior Room - Request King
Stayed in May 2025
Couple
12 review
7.5/10
Posted on Jun 23, 2025
It’s a lovely hotel but it’s not what you’d expect from a hotel at this price point anywhere else. The resort is monopolised so not much choice. The only dinner option is an extortionate dinner buffet for $102pp and breakfast is $50pp
No diffuser for the hair dryer and the ironing table was broken and wouldn’t stay upright.
But bed was big and super comfortable and otherwise the room was large and spacious. Bathroom was clean and water pressure etc… good.
Response from Property: Dear Marcus,Thank you for sharing your feedback. We're pleased to hear you enjoyed the spacious room, comfortable bed, and clean bathroom. We apologise that our pricing did not meet your expectations. It may be of interest to know that the operational costs of supply chain transport to a remote resort like ours are significantly higher than those of hotels located near major cities. We also appreciate your comments about the in-room amenities and will share them with our team for review.Kind regards
Guest User
Superior Room - Request King
Stayed in Jul 2025
Family
1 review
8.0/10
Very Good
Posted on Aug 16, 2025
Room: Spacious and clean.
Cleanliness: Good.
Facilities: Good.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您的反饋。很高興您覺得房間寬敞整潔,並且設施符合您的需求。此致艾爾斯巖度假村團隊