Shazhou Lake Hotel

Shazhou Lake Hotel Reviews

Shazhou Lake Hotel

No.333, East Yiganhe Road, Zhangjiagang, Zhangjiagang, Jiangsu, 215600, ChinaView Hotel Details
Shazhou Lake Hotel
Shazhou Lake HotelShazhou Lake HotelShazhou Lake Hotel
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Guest Reviews of Shazhou Lake Hotel

9.6/10
Excellent
992 review
Verified reviews
Location9.8
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(992)
Positive reviews(981)
Reviews with photos/video(198)
Classy environment(153)
Delicious breakfast(93)
Secluded lake view(26)
Friendly front desk staff(26)
Perfect for business trips(25)
Tasty restaurant(10)
Luxurious(6)
Has play area for children(5)
Negative reviews(11)
RichardSun
Boutique Standard Room
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Dec 18, 2024
Located next to the lake, walking distance to a shopping mall.
Response from Property: Hello dear guests! Thank you for your praise and affirmation of our hotel. We feel very honored, which will also motivate us to work harder to do all the customer service work, so that every guest can feel the "guest first" courteous service. The hotel is located in Zhangjiagang Shazhou Lake Park, and the surrounding natural environment is very attractive. It is a 10-minute walk to a one-stop destination shopping mall - Jin Mao Lanxiu City. Here, you can stroll along the shore of Shazhou Lake with your family, watch the sun fall on the lake, wash away the lead, and the hustle and bustle is no longer there, just quietly intoxicated by the freshness and freedom that nature gives to human beings. Hopefully, such a beautiful view adds a touch of color to your stay. All the staff of the hotel sincerely look forward to your stay again - Zhangjiagang Shazhou Lake Hotel
Guest User
Boutique Standard Room
Stayed in Jan 2024
Business traveler
17 review
10/10
Outstanding
Posted on Feb 22, 2024
It was my second stay in the hotel. Very nice furnished rooms, friendly staff, enjoyable breakfasts, and a nice restaurant menu to choose nice food from. Highly recommended!
Response from Property: Good ReviewsDear guest, hello! Thank you for your praise and recognition of our hotel. We feel very honored, which will also encourage us to work harder to do all the customer service work, so that every guest can feel the "guest first" hospitality. The hotel is located in Zhangjiagang Shazhou Lake Park, the surrounding natural environment is very attractive. 10 minutes' walk from Jinmao Linxiu City, a destination shopping center. Here, you can walk with your family by the bank of the sandbank lake, see the sun breaking on the lake, wash the lead Hua, and the bustle is no longer, just quietly revel in the freshness and joy of nature. I hope such a beautiful view will add a bright color to your stay. The hotel staff sincerely look forward to your re-stay -- Zhangjiagang Shazhou Lake Hotel (Lobby coco)
Guest User
Boutique Standard Room
Stayed in Jun 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Oct 4, 2024
It is clean and very good!
Response from Property: Hello dear guests! Thank you from the bottom of my heart for your stay and appreciation! Bringing quality time to your journey is our greatest wish. Your inspiration is the driving force behind our continuous improvement, and we will continue to be as passionate as ever to make every guest feel at home. We look forward to welcoming you again and having a great time together! ——Zhangjiagang Shazhou Lake Hotel
You 优
Boutique Room - with View (Double bed)
Stayed in Feb 2025
Business traveler
10 review
8.0/10
Very Good
Posted on Apr 4, 2025
nice view
Response from Property: 尊敬的賓客,您好!感謝您選擇入住沙洲湖酒店,希望我們的服務為您帶來了一次愉快的入住體驗。今後我們會繼續努力,將客人的需求放在首位,提供更加優質的服務,以回報您對沙洲湖酒店的支持與厚愛。期待能經常在沙洲湖看到您的身影!“青青湖邊,温馨體驗”,酒店全體員工真誠的期待着您的再次入住 ——張家港沙洲湖酒店
Guest User
Boutique Standard Room
Stayed in Aug 2023
Business traveler
3 review
9.0/10
Great
Posted on Oct 17, 2023
Hotel room is big and clean. Good for the family holiday staying
Response from Property: Dear guest, hello!Dear guest, hello! Thank you for choosing to stay at Shazhou Lake Hotel. We hope our service has made your stay a pleasant one. In the future, we will continue to work hard to put the needs of guests in the first place and provide better service to return your support and love for Shazhou Lake Hotel. I look forward to seeing you in Sandbar Lake often! "Qingqing Lake, warm experience", the hotel staff sincerely look forward to your stay again - Zhangjiagang Shazhou Lake Hotel
Guest User
Boutique Standard Room
Stayed in Mar 2023
Business traveler
1 review
10/10
Outstanding
Posted on Apr 4, 2023
It was nice location, clean hotel and Break Fast amazing.
Response from Property: 尊敬的賓客,您好!感謝您對於我們酒店給予的好評、肯定。我們感到十分榮幸,這也將促使我們更加努力的做好所有的對客服務工作,讓每一位客人都能感受到“賓客至上”的殷勤服務。酒店地處張家港沙洲湖公園,周邊自然環境極具吸引力。步行十分鐘可達一站式目的地型購物中心——金茂覽秀城。在這裏,您可以和家人一起漫步沙洲湖畔,看陽光碎落在湖面,洗凈鉛華,塵囂不再,衹是靜靜的陶醉在大自然給予人類的清新與暢懷之中。希望如此的美景為您的入住增添了一抹亮色。酒店全體員工真誠的期待着您的再次入住 ——張家港沙洲湖酒店
HUANGWG
Boutique Standard Room
Stayed in Apr 2025
Business traveler
124 review
10/10
Outstanding
Posted on May 14, 2025
The hotel is next to Shazhou Lake. There is a dedicated fitness track at the back door. The environment is very good and the breakfast is very rich. It is worth experiencing to enjoy the lake view in the dining room at night.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Shazhou Lake Hotel and sharing your wonderful comments. We are honored to provide you with a satisfactory stay experience. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home! All the hotel staff sincerely look forward to your visit again! ——Zhangjiagang Shazhou Lake Hotel
_WeChat255306****
Boutique Standard Room
Stayed in Apr 2025
Family
20 review
10/10
Outstanding
Posted on May 4, 2025
The hotel is located in Shazhou Lake Park, with beautiful environment and pleasant scenery, suitable for a relaxing vacation. The facilities are very new and complete. It is worth mentioning that you can rent fishing gear, kites, and 4-person bicycles for free. The location is in the sub-center of this small town, not the city center, 3 kilometers away. There is a large shopping mall next to it, which is very convenient for shopping and eating, but a little far from the main attractions. The hotel is generally good, the service is ok, and snacks are given before leaving. The only shortcoming is the breakfast. It feels like the hotel is for banquets, and the buffet breakfast is not very good. It is mainly a row of hot dishes, a row of cold dishes, a row of noodle stalls, and a row of bread. The variety and taste are average. It is indeed as the online reviews say that it makes people lose their appetite.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Shazhou Lake Hotel. We hope that our service has brought you a pleasant stay experience. In the future, we will continue to work hard to put the needs of guests first and provide better services in return for your support and love for Shazhou Lake Hotel. Looking forward to seeing you often in Shazhou Lake! "Green Lakeside, Warm Experience", all the hotel staff sincerely look forward to your stay again ——Zhangjiagang Shazhou Lake Hotel
_M1386672****
Boutique Standard Room
Stayed in Apr 2025
Family
16 review
10/10
Outstanding
Posted on May 2, 2025
I brought my kids to play during the May Day holiday and chose Shazhou Lake Hotel. They upgraded me to a king-size bed and prepared gifts for my kids on the day of check-in. This price was very humane during the May Day holiday. There was a little incident because the fence was not installed properly. The manager Tao Kaiwen handled it very well. The service was very humane. The Chinese restaurant in the hotel tasted very average. I had two meals. They said there was a wedding banquet on the May Day holiday. The next day, they were still busy. I don’t recommend it very much... I went to Pegasus Water City the next day. Compared with Shazhou Lake Hotel, it’s still better here!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇沙洲湖酒店並分享您的精彩點評。能為您提供一次滿意的入住體驗,我們深表榮幸。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受!同時感謝您對陶經理工作的認可,酒店全體員工真誠的期待着您的再次光臨!——張家港沙洲湖酒店
Xiaonuodesenlin
Boutique Standard Room
Stayed in Apr 2025
Family
6 review
9.2/10
Great
Posted on May 2, 2025
Environment: Located by the Shazhou Lake in Zhangjiagang, the lake is picturesque and you can also kayak. There is a forest walkway just outside the small gate. Very comfortable. Service: The hotel staff are very enthusiastic. Not only did they call us before departure to ask about the room requirements, but they also upgraded our room to a small balcony after arrival. The breakfast is very rich, with both Chinese and Western styles. The taste is also very good. Facilities: The twin room I booked is very comfortable. The room is spacious, and the bathroom has a smart toilet, bathtub + shower. The hotel has its own small children's playground and a small gym. Hygiene: Very clean and refreshing. Overall, it is highly recommended, with all kinds of thoughtfulness.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support of Shazhou Lake Hotel. We are a little disappointed that we didn't get your full 5-point praise. Maybe the hotel still has some shortcomings. I hope you can point out the shortcomings next time you come. We will try our best to do better. I hope our service can bring you more surprises and touches. We look forward to your next visit! ——Zhangjiagang Shazhou Lake Hotel
Xutuan
Boutique Room - with View (Double bed)
Stayed in Feb 2025
Family
74 review
9.2/10
Great
Posted on Mar 3, 2025
The hotel is located by the Shahu Lake, with a nice view. You can see the lake view from the balcony of the room, and the sunset is beautiful. The hotel has parking on the ground and underground, and self-driving parking is convenient and free. I checked in and registered the license plate number. The first time I drove out of the hotel, it showed a charge, so I went to the front desk to register again. The basic facilities of the hotel room are good, and the bathroom has a bathtub and a shower room. But there is no USB port in the room. The hotel service is good. The front desk staff in the lobby is enthusiastic. The variety and taste of breakfast snacks need to be improved. The wontons are hard. Some meals in the restaurant are not replenished in time after they are taken out, such as green vegetables and yogurt. Some of them are reminded by the staff but not replenished in time. The color and taste of the coffee we took from the coffee machine are very light, and the coffee powder should not be replenished in time. Bottled water for self-service is placed in the elevators on each floor. There are fruit plates and souvenirs for check-in and check-out.
Original textTranslated by Google
6/14
Response from Property: Dear guests, hello! Thank you for choosing to stay at Shazhou Lake Hotel. We hope that our service has brought you a pleasant stay experience. We have synchronized your feedback to the catering department and further improved it. In the future, we will continue to work hard to put the needs of guests first and provide better services in return for your support and love for Shazhou Lake Hotel. Looking forward to seeing you often in Shazhou Lake! "Green lakeside, warm experience", all the hotel staff sincerely look forward to your stay again ——Zhangjiagang Shazhou Lake Hotel
Hengshanshuyi
Boutique Room - with View (Double bed)
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Apr 20, 2025
I brought my children to Zhangjiagang on the weekend. The hotel is of high standard, the room is clean and large, the lakeside environment is superb, and the breakfast is also very rich. I recommend it and will come again next time.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Shazhou Lake Hotel and sharing your wonderful comments. We are honored to provide you with a satisfactory stay experience. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home! All the hotel staff sincerely look forward to your visit again! ——Zhangjiagang Shazhou Lake Hotel
Kaichuangjiashi
Boutique Standard Room
Stayed in Feb 2025
Business traveler
15 review
10/10
Outstanding
Posted on Mar 26, 2025
The hotel is adjacent to Shazhou Lake. The lake view rooms are equipped with balconies (standard rooms do not have them), and you can enjoy the natural scenery. The rooms are fully equipped and have good sanitary conditions. The service details are considerate, such as free fruit. Manager Tao showed a high level of hospitality with considerate communication and efficient processing. The environment is elegant and quiet, and the Jinmao Lanxiu City Shopping Center is within walking distance, which is suitable for lakeside strolls or morning jogging. The breakfast is rich and of excellent quality. Although the fitness facilities are limited in variety, they can meet basic needs.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise and affirmation of our hotel. We are very honored, and this will also motivate us to work harder to do all the customer service work, so that every guest can feel the attentive service of "guests first". The hotel is located in Zhangjiagang Shazhou Lake Park, and the surrounding natural environment is very attractive. It takes ten minutes to walk to the one-stop destination shopping center-Jinmao Lanxiu City. Here, you can stroll along the Shazhou Lake with your family, watch the sun fall on the lake, wash away the dust, and no longer be in the hustle and bustle, just quietly intoxicated in the freshness and carefreeness given to mankind by nature. I hope such a beautiful scenery will add a touch of color to your stay. All the staff of the hotel sincerely look forward to your stay again-Zhangjiagang Shazhou Lake Hotel
ZhuzhiyongVIP888
Boutique Standard Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 24, 2025
The facilities are complete, clean, quiet and comfortable. It is the best choice to understand Zhangjiagang and fall in love with Zhangjiagang. The breakfast is also very rich. I will choose to stay next time!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Shazhou Lake Hotel and sharing your wonderful comments. We are honored to provide you with a satisfactory stay experience. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home! All the hotel staff sincerely look forward to your visit again! ——Zhangjiagang Shazhou Lake Hotel
Lihualuo🍀
Boutique Room - with View (Double bed)
Stayed in Feb 2025
Couple
37 review
10/10
Outstanding
Posted on Mar 23, 2025
A five-star hotel with a very high cost-effectiveness in the center of Zhangjiagang. The room is large and comfortable. I was pleasantly surprised to see a terrace when I opened the curtains. I sat on the lounge chair on the terrace and witnessed a perfect sunset by the lake. Next to the hotel is Shazhou Lake. It is very pleasant to take a walk on the greenway by the lake in the early morning or evening. The buffet breakfast on the second day was very rich, and I also ate the local specialty black rice!
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise and affirmation of our hotel. We are very honored, and this will also motivate us to work harder to do all the customer service work, so that every guest can feel the attentive service of "guests first". The hotel is located in Zhangjiagang Shazhou Lake Park, and the surrounding natural environment is very attractive. It takes ten minutes to walk to the one-stop destination shopping center-Jinmao Lanxiu City. Here, you can stroll along the Shazhou Lake with your family, watch the sun fall on the lake, wash away the dust, and no longer be in the hustle and bustle, just quietly intoxicated in the freshness and carefreeness given to mankind by nature. I hope such a beautiful scenery will add a touch of color to your stay. All the staff of the hotel sincerely look forward to your stay again-Zhangjiagang Shazhou Lake Hotel