M Hotel

M Hotel Reviews

M Hotel

No.80 Longhai West Road, Zhongyuan District, Zhengzhou, Henan, ChinaView Hotel Details
M Hotel
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Guest Reviews of M Hotel

9.7/10
Excellent
2460 review
Verified reviews
Location9.7
Amenities9.6
Service9.8
Cleanliness9.7
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All reviews(2460)
Positive reviews(2441)
Reviews with photos/video(392)
Well designed(372)
Delicious breakfast(245)
Close to metro(166)
Tasty coffee(162)
Perfect for business trips(148)
Friendly front desk staff(126)
Good views(74)
Has French windows(34)
Negative reviews(19)
Feiroujiadada
Superior Room (2 Beds)
Stayed in Jul 2025
Family
38 review
10/10
Outstanding
Posted on Aug 29, 2025
The hotel offers excellent value for money. The rooms were spotless, and the service was very attentive. I would definitely choose to stay here again. Freshly brewed coffee is available in the lobby, which is a great way to start the day feeling energized. Plus, there's a fantastic local restaurant nearby, Heji Huimian, whose noodles are absolutely delicious!
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Response from Property: Dear friend, we are so happy to receive your letter! Your five-star review is like a gentle ray of moonlight, gently scattering in our hearts. In this corner of this city, we have carefully woven the stories of each encounter, wrapping the tired with soft bedding and conveying warmth with the aroma of warm tea. We are so grateful that these thoughts, hidden in the folds of time, have been tenderly received by you. As the mountains and rivers bring encounters, so too does the world bring good times. If you wish, we would always be a light on your journey, waiting for our next reunion to continue our romantic story. May every journey you embark on be accompanied by blossoming flowers and a starry sky that shines brightly.
M776110****
Superior Room (2 Beds)
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 22, 2025
My recent stay at Hotel M in Zhengzhou truly exceeded my expectations. The hotel's location is incredibly convenient. It's just a 2-minute walk from the subway station, and major attractions like Erqi Tower and David City are only a 10-15 minute taxi ride away. This makes it incredibly convenient for tourists like us who want to explore and sample local delicacies. While the room wasn't exceptionally large, it was immaculately clean. The bedding smelled crisp and fresh, and the bathroom toiletries had a subtle woody scent and were very pleasant to use. A delightful surprise was the small sofa by the window; it was lovely to unwind there in the evenings and enjoy the night view. The breakfast selection wasn't extensive, but the quality was consistently high. The Hula Tang (spicy soup) and freshly made fried eggs, in particular, were absolutely delicious and very satisfying. The value for money here is genuinely outstanding. I'll definitely choose this hotel again on my next visit to Zhengzhou!
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Response from Property: 親愛的朋友，展信舒顏！您的五星好評如同一縷温柔的月光，輕輕灑落在我們心間。在這座城市的一隅，我們精心編織每一份相遇的故事，用柔軟的床品包裹疲憊，以温熱的茶香傳遞暖意。很慶幸，這些藏在時光褶皺裏的心意，都被您温柔地接住了。山水有相逢，人間有佳期，若您願意，我們願永遠做您旅途中的一盞燈，靜候下次重逢，續寫屬於我們的浪漫篇章。願您此後的每段旅程，皆有繁花相伴，星河長明。
320771****
Family Room
Stayed in Jul 2025
Family
23 review
8.5/10
Very Good
Posted on Aug 19, 2025
The hotel has a decent location, with Tan Shili Shopping Mall directly across the street. The lighting throughout the hotel felt a bit dim; I hope they can make it brighter. Cleanliness was acceptable.
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Response from Property: Dear guest: Thank you for choosing to stay at our hotel and for taking the time to share your experience! We are very happy to know that you approve of the hotel's location and cleanliness. The Tanshili Shopping Mall opposite is indeed a highlight of the surrounding area. It is very convenient for shopping and dining. Regarding the issue of dim ambient lighting you mentioned, we have recorded it in detail and attach great importance to it. The lighting atmosphere is an important part of the hotel experience. We will immediately arrange for the engineering team to conduct a comprehensive inspection and adjustment. In the future, we will also optimize the brightness settings according to the usage scenarios of different areas to ensure that you can experience a more comfortable lighting environment when you stay next time. Your 4.2 points are an encouragement to us and the driving force for our continuous improvement. We always aim to "let every guest enjoy the warmth of home." Every suggestion of yours is a step for our growth. Thank you again for your support and look forward to providing you with better services in the future!
Ruolan707
Superior Queen Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 17, 2025
My experience staying at Hotel M can be summed up in one word: 'comfortable'! The room was spotless, the bedding had just the right firmness, and they even offered a choice of two pillow heights. The bathroom featured a thoughtful wet/dry separation, and the shower had consistent temperature and excellent water pressure. Even the branded toiletries had a lovely woody scent. Breakfast was a true taste of Henan: piping hot, freshly made Hu La Tang (spicy soup) paired with Youtiao (fried dough sticks) – even more authentic than what you'd find in local restaurants! They also offered fruits, yogurt, and bread, making it a perfectly balanced and nutritious meal. The service was incredibly attentive. The hotel's location is fantastic, right by a subway exit, making it super convenient for dining and shopping. Overall, it offers incredible value for money. Highly recommended!
Original textTranslated by Google
Response from Property: 親愛的朋友，看到您點亮的五星，像收到了一份藏着暖意的禮物呢！知道您在這兒的每一刻都舒心自在，我們打心底裏雀躍——畢竟，能讓奔波的腳步慢下來，讓疲憊的身心被妥帖照顧，就是我們最想做好的事呀。您記下的那些小美好，比如床頭恰到好處的燈光、前台管家遞來的那杯咖啡，我們都會好好珍藏，變成往後更用心的理由。江湖路遠，但我們的門永遠為您敞開。下次再來，咱們接着把這些温暖的瞬間，釀成更綿長的故事呀～ 祝您日日是好日！
M471178****
Superior Queen Room
Stayed in Jul 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Aug 17, 2025
Choosing M Hotel for my trip to Zhengzhou this time was an excellent decision. Its location is incredibly convenient; it's just a short walk from the subway exit, saving me a lot on taxi fares. The room felt very cozy, and the bedding was incredibly soft. The guest relations staff was also very attentive and even helped me with a room upgrade. The hotel also offers complimentary laundry service, which was a great bonus. Breakfast was good too, featuring authentic Henan specialties. Overall, it was a fantastic stay, and I would definitely choose this hotel again for my next visit.
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Response from Property: 親愛的賓客您好，讀到您的評價時，陽光正好灑在前台的綠植上，就像您文字裏流淌的温暖，讓我們一整天都充滿能量。 您認可的服務問題正是我們團隊最珍視的小確幸。 世界很大，但能成為您旅途中的‘安心角落’，我們深感榮幸。 願下次相逢，依然有花香、有星光、有您熟悉的微笑。 M隨時歡迎回家！
M457319****
Superior Room (2 Beds)
Stayed in Jul 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 10, 2025
I came to Zhengzhou from out of town for a concert and picked Zhengzhou M Hotel. The moment I stepped into the lobby, I was captivated by its stunning design. The front desk staff and the helpful guest service associates were all incredibly welcoming, greeting guests with warm smiles. Their service was excellent, striking a perfect balance between attentiveness and making me feel completely at ease. I stayed here for two nights and had a very restful sleep. The bedding in the room was incredibly soft and comfortable, and I really appreciated the well-designed wet/dry separation in the bathroom. What's more, the room was stocked with branded toiletries, all infused with a lovely sandalwood fragrance. I was genuinely surprised and delighted by this hotel, which I chose somewhat randomly. I will definitely choose to stay here again the next time I visit Zhengzhou, and I wholeheartedly recommend it to my family and friends!
Original textTranslated by Google
Response from Property: 感謝您選擇鄭州M酒店，並給出我們高分的肯定，讀您的評價像在看一篇温暖的旅行日記～酒店不僅是住宿的地方，更想成為您旅途中的“避風港”～下次再來，記得告訴我們您的喜好，我們一定讓您體驗到家的感覺！讓温暖繼續呀，期待您的下次光臨，祝您生活愉快，事事如意！
M412411****
Deluxe Room (2 Beds)
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 5, 2025
My top hotel recommendation in Zhengzhou! It offers incredible value for money and was a definite favorite. After a two-day trip to Dengfeng and returning to Zhengzhou, I had no hesitation in booking this hotel again after comparing it with other options. 👍👍👍 The hotel boasts a convenient location, and its facilities are spotlessly clean. (The room cleanliness, in particular, was exceptional. My child even said the bed was so comfortable they didn't want to get up! Honestly, if we hadn't already booked our next destination, we probably would have extended our stay by another two days! 😜) And the service was truly outstanding. The complimentary fruit, coffee, and even the *chenpi lvdou zhou* (dried tangerine peel mung bean porridge) were all top-notch in both quality and quantity 💯. You just have to stay here to experience it; the hotel management truly deserves all the praise! 👍👍👍
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6/7
Response from Property: Receiving your five-star review is like seeing the sky suddenly clear outside the window, a heart-warming moment! We've always wondered how to make a hotel stay more than just a temporary stopover, but rather a familiar home—one where the towels are warm, the hot water comes quickly, and even the hallway lights come on just as you approach. This comfort you feel is the result of the "basic skills" we've secretly practiced for so long. A temporary farewell is a chance for a better reunion. Next time you visit, perhaps we'll have a little surprise for you. May you carry this good mood with you and live a warm and fulfilling life. Come visit us often!
M27es46v8****
Superior Room (2 Beds)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 11, 2025
The lobby is modern and grand. The guest relations staff was incredibly efficient and proactively offered suggestions for local attractions. Our room was spacious and tidy, and the bedding was so soft I fell asleep the moment my head hit the pillow, with absolutely no noise. Breakfast was a delightful surprise! It was fantastic to enjoy local Henan specialties like Hu La Tang without even leaving the hotel, and they offered both Chinese and Western options. After checking out, I realized I'd left something behind. The front desk staff promptly contacted me and kindly arranged to have it mailed back. Their service was incredibly thoughtful and attentive. Both the facilities and the service were exceptional. This will definitely be my first choice next time I'm in Zhengzhou. The overall experience was truly outstanding – I wholeheartedly recommend it!
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Response from Property: 親愛的朋友，看到您點亮的五星，像收到了一份藏着暖意的禮物呢！知道您在這兒的每一刻都舒心自在，我們打心底裏雀躍——畢竟，能讓奔波的腳步慢下來，讓疲憊的身心被妥帖照顧，就是我們最想做好的事呀。您記下的那些小美好，比如床頭恰到好處的燈光、前台管家遞來的那杯咖啡，我們都會好好珍藏，變成往後更用心的理由。江湖路遠，但我們的門永遠為您敞開。下次再來，咱們接着把這些温暖的瞬間，釀成更綿長的故事呀～ 祝您日日是好日！
1331163****
Superior Room (2 Beds)
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Aug 2, 2025
This is hands down the best hotel I've stayed at in Zhengzhou's West District so far. The rooms are new and well-appointed, with premium amenities. But what truly stood out and impressed us was the hotel's exceptional service. Even though we arrived very late, the receptionist greeted us with incredible warmth, offering fresh fruit and a refreshing mung bean soup to cool us down. When they learned we'd be checking out early, around 5 AM, they took the initiative to prepare a substantial and delicious meal for us. Their thoughtfulness deeply moved us. This will absolutely be our top choice for any future visits to Zhengzhou.
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Response from Property: Thank you for choosing M Hotel Zhengzhou and giving us such a high rating. Reading your review is like reading a heartwarming travel diary. Our hotel is more than just a place to stay; we want to be your haven on your journey. Next time you visit us, please let us know your preferences. We'll make sure you feel right at home! Let the warmth continue. We look forward to your next visit and wish you a happy life and all the best!
_CFT010000000487****
Superior Room (2 Beds)
Stayed in Jul 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Aug 2, 2025
Zhengzhou M Hotel: The experience was absolutely exceptional! Every detail, from the warm smiles at the front desk to the thoughtful and attentive room service, made us feel incredibly welcome and at ease. The room was warmly and tastefully decorated, the bedding soft and comfortable, and the city views from the window were absolutely stunning. It felt less like just a hotel stay and more like a rejuvenating escape for body and soul. The hotel boasts an excellent location, making it incredibly convenient for transportation and surrounded by a plethora of dining options. The rooms were impeccably clean and well-appointed, offering all the amenities one could need. Next time I'm in Zhengzhou, I'll definitely choose to stay here again!
Original textTranslated by Google
Response from Property: 收到您的五星好評，像看到窗外突然放晴的天，心裏亮堂堂的！其實我們總在想，怎樣才能讓“住酒店”不衹是臨時落腳，而是像到了一個熟悉的小窩——毛巾夠暖，熱水夠快，連走廊的燈都能剛好在您走近時亮起。您感受到的這份妥帖，就是我們偷偷練了很久的“基本功”呀。暫別是為了更好的重逢，下次來，説不定還能給您個小驚喜。願您帶着這份好心情，把日子過得熱氣騰騰～ 常來玩呀！
M37267****
Superior Queen Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 31, 2025
Highly satisfied, particularly with the excellent service. The staff were incredibly responsive and efficient. The place was spotlessly clean, absolutely impeccable. They also offered complimentary welcome fruit, coffee, and even mung bean porridge. Highly recommend.
Original textTranslated by Google
Response from Property: 感謝您選擇鄭州M酒店，並給出我們高分的肯定，讀您的評價像在看一篇温暖的旅行日記～酒店不僅是住宿的地方，更想成為您旅途中的“避風港”～下次再來，記得告訴我們您的喜好，我們一定讓您體驗到家的感覺！讓温暖繼續呀，期待您的下次光臨，祝您生活愉快，事事如意！
_WeChat60122****
Superior Room (2 Beds)
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 23, 2025
The room was spotless, but what truly stood out was the exceptional service. I happened to check in on my birthday, and the hotel surprised me with a complimentary birthday breakfast and a lovely gift – it was incredibly thoughtful. All the staff were extremely welcoming and attentive. They also offered welcome fruits and refreshing mung bean soup, perfect for cooling down.
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Response from Property: 尊敬的客人，非常感謝您選擇在生日這天入住我們酒店，並留下如此温暖的五星好評！能為您的生日增添一份特別的喜悦，是我們最開心的事。看到您對生日驚喜以及服務細節的認可，全體工作人員都倍感榮幸。我們始終希望每一位客人都能在這裏感受到家一般的温馨與專屬的關懷，尤其在這樣值得紀念的日子裏，更想讓您收穫滿滿的幸福感。再次感謝您的肯定與支持，期待未來能繼續為您創造更多美好的回憶，祝您每一天都像生日這天一樣快樂順遂！
M45850****
Comfortable Sleep Zero Pressure Deluxe Twin Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 20, 2025
I chose M Hotel purely for its location. It's right in the heart of the Zhongyuan District's core business area, with a subway station conveniently located downstairs. It's a 15-minute taxi ride to Zhengzhou East Station and just three subway stops to Erqi Square. Shopping malls and food streets are within a 5-minute walk, making it super convenient to head back to the hotel after an evening of shopping. The room was quiet and peaceful, and the bedding was incredibly soft. The value for money is absolutely unbeatable! The personalized service from the staff was also exceptionally thoughtful; they consistently checked on my needs and satisfaction both before and after check-in. Truly attentive! I will definitely choose this hotel again for my next trip.
Original textTranslated by Google
Response from Property: 親愛的朋友，看到您點亮的五星，像收到了一份藏着暖意的禮物呢！知道您在這兒的每一刻都舒心自在，我們打心底裏雀躍——畢竟，能讓奔波的腳步慢下來，讓疲憊的身心被妥帖照顧，就是我們最想做好的事呀。您記下的那些小美好，比如床頭恰到好處的燈光、前台管家遞來的那杯咖啡，我們都會好好珍藏，變成往後更用心的理由。江湖路遠，但我們的門永遠為您敞開。下次再來，咱們接着把這些温暖的瞬間，釀成更綿長的故事呀～ 祝您日日是好日！
Yueryhy
Superior Queen Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 27, 2025
This is always my top pick when I'm in Zhengzhou for business. Every detail, from the amenities to the service, clearly shows how much care has been put in. I simply have to give it my highest praise! The location is incredibly convenient, with a subway station right downstairs that offers direct routes to Zhengzhou East Railway Station. The hotel's design is also very fresh and modern, featuring a New Chinese aesthetic. The rooms are beautifully arranged, and the plush bedding ensures a wonderfully comfortable and restful sleep. From the front desk to the room service staff, everyone is always smiling and goes above and beyond to fulfill any request. I will absolutely choose this hotel again for my next visit.
Original textTranslated by Google
Response from Property: 寶子！您這五星好評簡直是“夢中情評”！看到的瞬間，整個酒店的小夥伴都開啟了“蹦迪模式”～您誇得我們都想連夜給小管家小姐姐加雞腿，給客房阿姨漲工資了！下次來住記得提前“搖人”，我們準備好咖啡和隱藏福利，誓要把您寵成酒店VIP編外成員！風裡雨裏，我們揣着驚喜等您二刷！
_WeChat33765****
Superior Queen Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 15, 2025
I stayed here for a concert, and the hotel thoughtfully prepared fan merchandise, which was very considerate for concert-goers. It's super close to the Olympic Sports Center and easily accessible by subway. The room was clean and tidy, and the toiletries had a lovely woody scent that I really appreciated. The hostess provided incredibly attentive service, checking on my satisfaction both before and after check-in. I'll definitely stay here again!
Original textTranslated by Google
Response from Property: 看到您留下的五星好評，我們整個團隊都被幸福“包圍”啦！您的每一句肯定都是照亮我們前行的星光✨，能見證您旅途裏的舒適與愜意，我們滿心都是歡喜～無論是清晨的一句問候，還是深夜的晚安甜品，都藏着我們想給您的獨家温柔。記得，這裏永遠有一盞燈為您亮着，盼着與您重逢，續寫更多温暖故事！