Hotel near Baixa,Lisbon11.1% of visitors choose this area
Jjoey.k2025.07.31
this hotel was absolutely perfect. everything was 10 out of 10. the hotel was spotlessly clean the staff were friendly and helpful and couldn't do enough for you. swimming pool and the spa were excellent the outdoor swimming pool was open 24 hours a day breakfast again was excellent food quality and service was perfect
Hotel near Baixa,Lisbon11.1% of visitors choose this area
GGuest User2026.03.31
A pleasant stay for 2 nights. Reception was very helpful and pleasant. Room was not ready when I check in at 4pm. And they offer me some nice butter cookies . Room was clean. Mattress was comfortable! When I had problem locking my room door, they send the hotel guy to help me look into the issue. It was coz I did not use enough strength to turn the knob to lock it. Case resolved immediately. While I did not require my room to be disturbed, they offered to change my towels. Nice gestures.
Location definitely excellent, just above the metro station, Marques De Pombal. Very centrally located , near a huge park and near the city!!
Hotel near Baixa,Lisbon11.1% of visitors choose this area
GGuest User2025.02.13
Very small toilet and noisy front door!
The guest rooms in the hotel is newly renovated. Maybe due to some designing issues, the toilet is very small. The toilet bowl is narrowly surrounded by the sink and wall. I’m not a big size person, but I cannot fully sit on the toilet bowl because the space between the sink and the wall is small.
The front door of the room produces a big bang when closing. The hotel does suggest guests to tap the door card to retract the lock tongue before closing the door. But nobody does so and you keep hearing bangs from neighbours.
My room has the smell of cigarette smoke from 9 p.m. every night. I couldn’t figure out where it comes from.
Hotel near Baixa,Lisbon11.1% of visitors choose this area
CCkhome2025.08.06
I booked 3 rooms , all are fine but one of the rooms has no air conditioning which was the only thing not good for me. I’ve told the receptionist to get it fixed but still no air conditioning
Hotel near Baixa,Lisbon11.1% of visitors choose this area
TTomazz2026.03.09
I recently stayed at Hotel Lumen and had a really great experience. The service was outstanding – the staff were friendly, helpful and always ready to assist with a smile. The rooms are delightfully spacious and modern, much larger than what you usually find, with comfortable king size bed.
The bar deserves a special mention:
they serve excellent drinks and cocktails, perfect for unwinding in the evening at also to see the lightshow from or going out to the patio
Location-wise, it's very convenient depending on your plans – close to metro and within easy reach of both the city center and other areas.
Overall, highly recommended for a comfortable and enjoyable stay!
Excellent stay! We arrived early, our room was still ready, but the reception staff were concerned about our well-being, regarding food and comfort. They immediately gave us towels to enjoy the heated indoor pool, Turkish bath and sauna. We were alerted that rooms were available and were treated to a fantastic sea view. Very good breakfast. We loved it, we will go back and I recommend the Spa Relax experience.
Hotels in Sintra (Santa Maria e Sao Miguel, Sao Martinho e Sao Pedro de Penaferrim),Sintra
IIULIIA BUTOR2026.06.20
Style, quiet, new super beautiful boutique hotel!
I liked it very much. For such a price, just a gift. The perfect bed, I slept like a princess. Everything was thought up to the tiny things inside.
Hotel near Lisbon Old Town,Lisbon12.5% of visitors choose this area
GGuest User2026.04.04
This hotel is ideally located, just a three-minute walk from a metro station and twenty minutes from the city center. The welcome we received was particularly outstanding: although we arrived early, we were able to check into our room two hours ahead of schedule, which is a rare and much-appreciated perk. The staff, especially the French-speaking receptionist on our first day, was very helpful in explaining how the public transport system works.
While the rooms might seem a bit small, they are perfectly adequate and represent the only minor drawback in an otherwise ideal stay in every respect.
Hotel near Baixa,Lisbon11.1% of visitors choose this area
HHaPpY JeAn2026.03.19
On the first night, the room provided did not match my original reservation, and it was only on the second night that I was moved to the correct room. However, The staff were exceptionally attentive and eager to assist.
The room itself was spacious, with strong water pressure, and body lotion was provided. For breakfast, there were egg tarts available on some days, though they were slightly too sweet for my taste. Overall, the breakfast selection was quite comprehensive and offered almost everything one might wish to have. In particular, the male staff member in the breakfast room provided excellent service and took great care of the guests.
Great
87 reviews
9.0/10
Price from
SAR 399
per night
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8.8/10
Very Good
GGuest UserFrom start to finish Dom Carlos Park did not disappoint.
Helpful staff took our bag up stairs on arrival.
Storage was available until our room was ready, map was given when requested to help us find our bearings.
Room clean with fridge with selection of minibar which could be purchased, safe was also available.
Towels were large and fluffy. Bed comfortable, with lovely pillows, black out curtains to help sleep.
Room service used first night with excellent food .
Breakfast was excellent good range of food. It was occasional busy and we were asked to wait in the lounge area but again well looked after and as soon as space was available we were taken in to wait.
Hotel is in a good location, a gentle walk down the avenue liberdade everyday to where the action is, such as Rossio Station where we caught the train to Sintra.
Great hotel would stay again.
Cab from airport to hotel €24 , Uber to airport €7
AAnonymous UserThe room and hotel itself are very clean, modern and easy to spend. Cospa is also very good, such as shampoo conditioner body soap, free water, tea and coffee.
However, there is a problem with the service. There was a leak from the air conditioner around the night, and I contacted him through whatsapp, but it took an hour to reply. He offered to change the room, but I refused for the time being because it was midnight. However, there was no follow-up contact or confirmation of leaks. There was no support or help.
The new towel is self-service, but I used it to wipe the leak, so when I went to get a new one the next day, there was only one, the floor of the room was clinging to feces, etc. The room was very clean and comfortable, so the response when the service and problems occurred was very uncomfortable.
There is no front desk, so it can't be helped, but I think that the response should be solid when the problem occurs. I will never stay at this hotel chain again.
AAnonymous UserThe room with bathroom inside the room with balcony.
No curtains on the beds, the light can bother, no privacy.
There is elevator, no problems with luggage.
There is a kitchen, but is closed in the night time.
The staff was very friendly and helpful.
WWariyukiI won’t recommend this apartment though it is only less than 10 mins walk from the Martim Moniz metro station and the city centre.
The apartment is located at the back alley of some old buildings. There were a lot of homeless people and wanderers at both ends of the alleys. The most unacceptable thing was that the alley was stinky with the very bad smell of urine and garbage. Since the apartment is inside the alley that car cannot go inside, even we took Uber, we still need to walk 2-min from either end of the alley to the apartment.
Unfortunately we were assigned with a room on the ground level of the 4-storey apartment. To be exact, the room was slightly below ground level, meaning that we could see the feet of the people walking on the street through the 2 windows of our room. It was also a bit noisy when people talked on the street, parked their bicycle right at the windows of our room. Obviously we couldn’t open our windows or curtains, meaning that it was like staying in a room without windows. We have asked for a change of room. Since we were staying there for 7 nights, we also didn’t mind to change for only a few nights in the middle of the stay, however we were not provided with any option to change our room even though we booked this apartment 4 MONTHS ago (not the last minute customers).
Besides, the sound proofing of the apartment was bad. We could hear everyone talking outside. Since it’s the ground floor unit, there were more people passing by and going up to different floors and in and out the building, all sounds were quite annoying especially during the late night. Among the 7 nights, there were also 2 nights having some sorts of alarm in the mid nights for over 30 minutes. All these issues were very disturbing too.
Adding to it, the bed and pillows of the apartment were too hard and not comfortable to us. We didn’t have any good sleep unfortunately.
Nevertheless the interior of the apartment was fine, spacious and clean. Decoration was modern, daily house-keeping was also fine. There were aircon, washer and dryer, a basic coffee filter machines but not Nespresso coffee machine.
TTomazzI recently stayed at Hotel Lumen and had a really great experience. The service was outstanding – the staff were friendly, helpful and always ready to assist with a smile. The rooms are delightfully spacious and modern, much larger than what you usually find, with comfortable king size bed.
The bar deserves a special mention:
they serve excellent drinks and cocktails, perfect for unwinding in the evening at also to see the lightshow from or going out to the patio
Location-wise, it's very convenient depending on your plans – close to metro and within easy reach of both the city center and other areas.
Overall, highly recommended for a comfortable and enjoyable stay!
SSilcreThe facilities and location were great.
The downside was the construction work that kept us awake. It was two in the morning, and they were working with grinders, tools, and other heavy impacts.
AAnonymous UserThe hotel is not located in the city, but there is a subway station that takes ten minutes' walk to the old city. It is also very convenient because there is no taxi in the city to go to the airport. The breakfast in the hotel is very good, the variety is rich and the quality is good, and the service is particularly good. SANA is a local hotel chain in Portugal, and its quality and service are quite guaranteed. The hotel is located on the flight network where planes land and take off, but the soundproofing in the room is good, which is perfect if you want to watch and take pictures of planes.
GGuest UserThe room is very basic, bed is comfy, but pillows are tiny. The bathroom was a bit on the small side, especially the shower (I'm 6'2) and there was some black mould on the back of the door. You get what you pay for and this did the job of being a place to sleep and shower.
GGuest UserThe room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.
SSamya16I booked this hotel cause it a close location to many things around in Lisbon. While it is not a fancy hotel, it serves well for solo travellers and families. The room was very spacious and the AC worked well. The cleaning service came every day and left the room clean and fresh. Breakfast was included with our stay, and it was a usual hotel breakfast. You could pick from hot items such as scrambled eggs and meat products like beans and sausage or bacon. On one day they also had mushrooms. Then of course the bread variety and some pastry items such as croissant and muffins. Cheeses, yoghurt and fruits as well cereals were available. Eating breakfast at 10 AM usually filled us up for the day and we hardly ate lunch outside. The staff was friendly and when we requested an iron they provided that with no problem. The room had a small safe for valuables when we left for the day and plenty of storage space for the clothes and suit cases. The bathroom was very nice as well, lots of counter space and even a clothing line across the tub to hang some items to dry if you had to was a shirt or socks. The hotel is located across small soccer practice field so from our balcony we could watch people play some soccer games. Be advised the hotel is very close to the airport (about 10 min) so there was noise from planes but hardly noticeable. During our stay, 2 of the main elevators broke and were not usable but luckily we were on the second floor so taking the stairs was easy but they do have other elevators available. And for anyone not looking to leave the hotel for lunch or dinner, they provide plenty of dishes in their restaurant and bar area. But just a few steps around that area, you will find great places to eat such a Turkish restaurant with a 10 page menu I highly recommend to try.
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