The hotel is cost-effective, the rooms and public areas are clean, and the front desk staff can communicate in Chinese. There is Chinese food in the hotel, and you can also communicate in Chinese. The room size is suitable and there is a washing machine in the room, which is convenient for multi-day stays.
I got upgrade to a hugeee room with the panorama view over the city on the 6th floor. The service is great and the facilities are very new and modern, eventhough I only need the TV. The location is in central area, close to all places I needed to go, shopping, restaurant, everything. The staffs at the restaurant are wonderful. I told them I can eat gluten free products, and they even made dishes specifically for me. Too bad that I can only stay in for a day, but definitely I would stay here if I ever be back
Mixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
Breakfast: More desserts than savory options, with limited Chinese dishes.
Room: It's more of a serviced apartment with a kitchen, fridge, microwave, and electric stove. It's divided into a small living room, bedroom, and kitchen.
No bathtub.
Bathroom: No soap, and no hand towels.
Cleanliness: The room is very clean and tidy, and the cleaning staff are professional.
Laundry: Stains, especially grease, couldn't be removed, even though they could easily be cleaned with dish soap.
Spa: More expensive than in Shenzhen.
Dining: The prices for both Chinese and Western food are reasonable.
The hotel room is quite big, and the front desk can all speak Chinese, which is very worry-free. There is a KTV in the middle, but it doesn't seem to be noisy. Maybe the KTV doesn't have much business. There are a lot of taxis parked downstairs, which makes traveling very convenient. A taxi to the airport usually costs 400,000 VND. It would be nice if the hotel provided breakfast.
Stylish and Spacious – Great for Business Stays
This is a brilliant hotel with unique architecture that really sets it apart. The rooms are spacious and comfortable, and the location is conveniently close to the city, making it ideal for business travelers.
The only downside is the lack of a gym, which would have been a great addition. Still, the overall experience, design, and comfort make it a solid choice for a work-related stay.
I recently stayed at this hotel for one night during a business trip and had a very pleasant experience. The room was clean, comfortable, and well-equipped with all the necessary amenities. The staff were professional and courteous, ensuring a smooth check-in and check-out process. The hotel’s location was convenient, making it easy to get to my meetings. Overall, it was a great stay, and I would recommend this hotel for business travelers. Highly recommended, thank you.
Facilities: The room is spacious and bright, with a simple but elegant decoration style, a reasonable layout, complete facilities and good maintenance. The bedding is soft and comfortable, which made me sleep well all night. The staff's service attitude is warm and thoughtful. From the efficient check-in procedures to the response to various needs during the stay, you can feel their professionalism and attentiveness. The hotel's catering is also commendable, with a rich variety of breakfasts and delicious taste.
Good. very nice.
It was a very good experience. I really want to use it for my next business trip. I hope you will continue to provide such good services.
Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
Very Good
537 reviews
8.4/10
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GGuest UserMixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
GGuest UserGood good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good
GGuest UserGood. very nice.
It was a very good experience. I really want to use it for my next business trip. I hope you will continue to provide such good services.
星星辰iThe hotel is well located for easy access to the main attractions. The rooms are spacious and comfortable, with modern and well maintained facilities. It is especially worth mentioning that the beds are very comfortable and ensure a good quality of sleep. The service at the hotel is also excellent, the staff is friendly and professional, and responds quickly to my needs. Overall, this stay experience is very satisfactory, highly recommended to everyone!
GGuest UserI got upgrade to a hugeee room with the panorama view over the city on the 6th floor. The service is great and the facilities are very new and modern, eventhough I only need the TV. The location is in central area, close to all places I needed to go, shopping, restaurant, everything. The staffs at the restaurant are wonderful. I told them I can eat gluten free products, and they even made dishes specifically for me. Too bad that I can only stay in for a day, but definitely I would stay here if I ever be back
GGuest UserVery spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
AAnonymous UserThe apartment is very big, especially the living room, with two toilets and a shower, and the price is affordable. You can wash and cook by yourself. The drying rack is very convenient. The downside is that the breakfast is too simple. It is not Chinese style. I am not used to it. The shower has no water barrier, and water is everywhere. Overall, it is worth recommending.
PPaul Pionmi InternationalThe hotel is cost-effective, the rooms and public areas are clean, and the front desk staff can communicate in Chinese. There is Chinese food in the hotel, and you can also communicate in Chinese. The room size is suitable and there is a washing machine in the room, which is convenient for multi-day stays.
Mmeow_littlecatI recently stayed at this hotel for one night during a business trip and had a very pleasant experience. The room was clean, comfortable, and well-equipped with all the necessary amenities. The staff were professional and courteous, ensuring a smooth check-in and check-out process. The hotel’s location was convenient, making it easy to get to my meetings. Overall, it was a great stay, and I would recommend this hotel for business travelers. Highly recommended, thank you.
DDeanStylish and Spacious – Great for Business Stays
This is a brilliant hotel with unique architecture that really sets it apart. The rooms are spacious and comfortable, and the location is conveniently close to the city, making it ideal for business travelers.
The only downside is the lack of a gym, which would have been a great addition. Still, the overall experience, design, and comfort make it a solid choice for a work-related stay.
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