I had a pleasant stay at Art Hotel Kagoshima. The hotel offers a beautiful view of Sakurajima, especially from the rooms facing the bay — waking up to that scenery was truly memorable.
The staff were friendly, polite, and helpful throughout my stay. Check-in and check-out were smooth, and the overall service felt professional and efficient.
The room was clean, comfortable, and well-equipped with everything I needed for a short stay. The bed was cozy, and the room layout made good use of space.
Breakfast was enjoyable, with a nice selection of Japanese and Western dishes, and the restaurant had a lovely view as well. The hotel’s location is convenient — just a short drive from the city center and ferry terminal.
Overall, Art Hotel Kagoshima is a great choice for travelers looking for comfort, good value, and beautiful views of Sakurajima. I would be happy to stay here again.
A new hotel with excellent location. It’s just next to the shopping streets with lots of restaurants & souvenir shops. Got amenities such as bath salt, tea bags, drip coffee & cleansing oil/ lotion at hotel lobby for you to pick up. The restaurant where you take breakfast commands a stunning panoramic view. Will stay here again.
It's very clean, and the bedding and toiletries are brand new. On the first floor, the lobby offers a variety of DHC cleansers, toners, and makeup removers, so if you're not too picky, you don't even need to bring any toiletries. It's right next to the Tenmonkan shopping district, which is very convenient, and the 'Woa Ren' restaurant there is delicious. I'll definitely go back again; I really enjoyed the food in Kagoshima, and if I return, I'll stay at this hotel again.
Upon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.
This hotel is in the Tenmonkan and very close to the tram station. There are also many places to eat nearby. Kagoshima is really great, and the people are very nice. I will definitely come to Kagoshima again in the future.
I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.
The hotel is located in the same building as Kagoshima-Chuo Station, with its entrance on the north side of the JR station's west exit. We stayed in a standard room in the North Wing and a deluxe room in the South Wing. The standard room in the North Wing was very dirty, and the bathroom had a strong odor. The next day, we switched to a deluxe twin room in the South Wing, which was much better. Breakfast on B1 of the South Wing is Western style, which we didn't try. Breakfast on B1 of the North Wing is Japanese style, and it was quite plentiful, with the chicken soup rice and shabu-shabu black pork being very good. However, the menu didn't change at all over our three-day stay. Taking the elevator down to the first floor from the South Wing and exiting to the Yamakataya fresh food market on the west side of the JR station, you can buy very fresh sushi and sashimi – a real feast!
I often travel to Japan, and Dormy Inn rooms always seem to be in high demand. The 20+ sqm twin rooms, perfect for two adults and one child, are usually impossible to book. So, when I saw this room type available in Kagoshima, I decided to book it for one night.
Overall, my experience fell short of expectations. Unfortunately, neither adult could enjoy the onsen (hot springs) for personal reasons, which is arguably the hotel's main highlight – a real shame. The room itself was a bit small, and while cleanliness was decent, the toilet emitted a persistent garlic-like odor.
On the positive side, the dining options were excellent. Breakfast featured Kagoshima's special black pork shabu-shabu and a type of sashimi. Complimentary ice cream and Yakult were available all day in the lounge on the hot spring floor, and free soy sauce ramen was served after 9:30 PM. Given these amenities, I'd say it's best suited for adults who plan to fully utilize the onsen facilities.
What truly made the stay less than ideal wasn't just my inability to use the onsen. More significantly, during check-in, the front desk informed me that my reservation did not include a 3-year-old child, resulting in an additional charge for the child's accommodation and meals. This wasn't the hotel's fault, and honestly, I'm not sure who to blame. I distinctly remember booking for two adults and one child, so I'm puzzled about what went wrong in the process. Perhaps Dormy Inn and I simply weren't a good match this time.
I'm well aware that Japanese hotels charge per person, so I always meticulously enter the correct number of guests and compare prices across different platforms when booking in Japan. Having visited Japan over a dozen times, this was the first instance where I was charged extra at check-in due to a discrepancy in the number of guests. I was quite surprised when informed about the booking error. Checking my Trip.com confirmation on my phone at the front desk, I saw it indeed only listed two adults. I can only fault myself for never reviewing the confirmation after booking; moving forward, I'll be sure to check them carefully to catch and correct any issues promptly. After reporting this to Trip.com customer service, they responded quickly and later reimbursed me half of the additional cost.
During this trip, both hotels I booked through Trip.com had unexpected additional charges at check-in. Besides the Dormy Inn incident, another hotel in Fukuoka charged a separate accommodation tax. Interestingly, I booked a different hotel in Fukuoka on another platform, and its price already included this tax, so I didn't pay anything extra upon arrival. Moving forward, when booking hotels in Japan, I'll have to carefully consider if the lowest price offered on certain platforms might be due to hidden fees.
The environment is comfortable, the kiri-kiri bath and the large public bath are great.
Shochu and local tea are provided.
There are also hourly and midnight snacks.
The tomato ramen is delicious.
The hotel also provides a shuttle bus to Kirishima Jingu Station.
The Dormy Inn Group will not disappoint.
Recommend staying at Kirishima Onsen for one night.
It is great.
The traditional Japanese hotel has a long history. The customer service attitude is good and serious. The proprietress also greets the guests personally. We booked a one-night stay with two meals. Both dinner and breakfast were exquisite and delicious. The location is close to Sarakkan and there are rooms with sea views. It is also not far from Ibusuki Train Station. It is definitely worth our third visit.
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9.2/10
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8.7/10
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SShalajiangfanqiejiangThe river view room has a beautiful scenery. Outside the window is a clear blue-green river. Breakfast and dinner are fresh local ingredients, mainly fish. There is a bus stop at the door: Xiaoyuanxuan.
GGuest UserThe location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
FFook WahThe hotel is so comfortable, the room is excellent, so luxurious. The restaurants are excellent, spa is great. Location is great to get around Kagoshima, plenty restaurants within walking distance.
GGuest UserSplendid sea view from a beautiful, large, bedroom.
2 beds instead of one big. This could have been better to me.
Service is excellent. People are nice, always trying to help, being resourceful on how you may handle your visit of the island. Top notch people.
The real ”could be better” thing to me is, the restaurant that close really early (8.30pm if my memory is good), does server only buffet for 80kY.
The buffet is of quality mixing Japanese, Chinese and Western styles of food. And also comes with nice desserts.
However, having the choice to get only one A la carte dish could be a real plus. I personally do not want to get a full buffet for every and each of my diners.
And if you do not have a car, finding another place to eat may become a challenge. There is nothing around at a walking distance except a supermarket.
The breakfast is definitely qualitative. And if you intend to move early for visiting, the hotel can prepare you a breakfast and a lunch box for no overcharge. Basic but good and appreciated.
To have another plus, they serves a local craft beer made with local cedar trees. Quite a good and interesting one.
DDoudoulaodouThe hotel is located in the same building as Kagoshima-Chuo Station, with its entrance on the north side of the JR station's west exit. We stayed in a standard room in the North Wing and a deluxe room in the South Wing. The standard room in the North Wing was very dirty, and the bathroom had a strong odor. The next day, we switched to a deluxe twin room in the South Wing, which was much better. Breakfast on B1 of the South Wing is Western style, which we didn't try. Breakfast on B1 of the North Wing is Japanese style, and it was quite plentiful, with the chicken soup rice and shabu-shabu black pork being very good. However, the menu didn't change at all over our three-day stay. Taking the elevator down to the first floor from the South Wing and exiting to the Yamakataya fresh food market on the west side of the JR station, you can buy very fresh sushi and sashimi – a real feast!
HHongciCDPUpon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.
GGuest UserEveryone is very friendly and it's nice at home.
The rice is very good and the beach is nearby, so it is perfect for spending a luxurious time.
This room is a wooden house with high ceilings and a touch of woody fragrance. The ceiling fan invites you to travel.
Taking a step to the balcony, the stars look very beautiful, and the sounds of various creatures come and go.
I feel that I have found something forgotten in my city life.
I want to live longer.
Thank you very much for picking up from the airport.
If you come to Ammei, please be sure to stay, I will recommend it.
陳陳查禮My sincerest gratitude to the professional service and helpfulness of the front desk staff in particular the Div. Manager, Mr. Atsuyoshi Kubota, who patiently search for available medical service during late hours for treating my wife's injury and also voluntarily arrange a staff to accompany us to the hospital. Ram Kumar, the accompanying staff, is instrumemental in our communication to the medical personnels and he is so kind to arrange late dinner for us at the hotel's discretion. They not only demonstrate the highest level of professionalism but also their genuine care of the well being of the customers.
Once again, big big thanks to Mr. Kubota and his team of beautiful people.
By the way, good breakfast and dinner, both in terms of the menu as well as service and venue.
GGuest UserAs for cleanliness, the hotel is still new, so the room was very clean. One thing that bothered me was, was it a mistake by the cleaning staff? There were tea bags on the shelf in the room, but there was one tea bag on the shelf above it, which was neatly propped up. Are there two per room...?
The location is a bit of a walk from Yanigawa (about an 8-minute walk), but it might be good for multiple people! The location is not complicated, so you can find it easily. However, since it is outside the downtown area, there is nothing around...just another hotel or a ******** parlor! It is a bit dark, so it might be a bit scary for a woman to walk there alone. There is no convenience store nearby, so be careful!
The necessary facilities and amenities are available. There were separate pajamas for top and bottom. The bath was a type without a bathtub.
In terms of service, I had booked a single non-smoking room, but they upgraded me to a double room because there was a vacancy ^ ^
GGuest UserA new hotel with excellent location. It’s just next to the shopping streets with lots of restaurants & souvenir shops. Got amenities such as bath salt, tea bags, drip coffee & cleansing oil/ lotion at hotel lobby for you to pick up. The restaurant where you take breakfast commands a stunning panoramic view. Will stay here again.
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