Hotels With Pools in Santiago Metropolitan Region, Chile

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

Overall I would say that the hotel did not meet our expectations - it is more of a modern 3-star option than a standard 4-star hotel. The service is not very efficient (both of the reception and the room service), the quality of the food is inferior (and it is of course overpriced). Also the location is not very good - although the barrio (district) is very prestige, there is literally nothing to do around, especially during the holidays or weekends, you need to take a taxi to get to the downtown (Providencia and other districts), there is no option of just walking there.

A standard Mariott-class hotel with modern and clean rooms. The reception guy was very helpful (thank you, Olaf), the restaurant menu was overpriced as usual (but you really don't have any other choice nearby). For the free shuttle service you should sign up beforehand, either at the reception desk or through the communication on this site (the seats on the shuttle van are limited). The shuttle leaves every quarter (15 minutes) past an hour (20.15, 21.15 and so on) from the domestic terminal (look for the pink column outside the arrivals) and every hour (20.00, 21.00) from the hotel.

The decoration style of the hotel is very simple and unique, but the room facilities are relatively old. The breakfast is relatively rich. Because it is in the old city, the surrounding environment is relatively complicated, but it still feels safe.

I'd really like to highlight the breakfast with its wide selection of dishes. Please note that breakfast on weekends starts later than on weekdays (check the exact time if this is crucial for you). The room was clean, with a great shower and a comfortable bed, plus a fantastic view from the window. There's a small pool on the ground floor and a lovely bar with affordable wine; we even caught a DJ set with great music!

Amazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️

The hotel facilities are all quite good. The room was spacious, clean, tidy, and quiet. Although the hotel gym is small, it's relatively clean. The swimming pool is large, but it was too cold to try it out. Overall, the experience was quite good. The only drawback is the location; it's a bit out of the way with no supermarkets or malls nearby, and it's about a 10-minute drive from the airport.

The hotel is in a bustling area, really lively, and very close to the attractions – you can just walk there. Especially convenient for getting to the Central Market, where you can enjoy seafood and a wide variety of fruits.

A great place to stay near the airport. Shutte service was a bit confusing at first but worked out great for both us and our adult children who joined later. You need to follow the instructions to book in advance and they confirm by whatsapp. My only real complaint was the resturant, even though it was not busy, the service was terrible.

This hotel is very beautiful. Especially the interior is dignified and wonderful! There is also a color 々 park around the hotel, and it is very convenient to use cohesive, meals, etc. The hotel breakfast is rich in quantity and delicious. Above all, the staff are very kind.