This hotel is such incredible value for money! I booked a group deal through Ctrip, and it was practically the cheapest hotel in Hakone Gora, including breakfast, for less than 1000 yuan. I was expecting a very basic place, but everything exceeded my expectations. The entire hotel is quite large and has its own grand public bath, plus you can use the two public baths next door for free.
The hotel was fully booked, so my room got upgraded. It was bigger than the one I originally reserved, and the garden view from the room was stunning. The room decor was very modern, and the breakfast buffet was rich and varied.
Of course, you can't compare it to hotels costing 2,000 or 3,000 yuan with private onsen, but for just over 900 yuan, this place is more than good enough. See the pictures!
Hotel near Hakone Yumoto,Hakone64.3% of visitors choose this area
PPoo n 01122025.01.16
This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable.
The hotel is quite large, but you can't cook. The balcony is angled, and it's an old hotel with a nostalgic feel. Breakfast is a bit expensive at 200 RMB, with limited variety, but the taste is good and very filling. There's a shuttle bus for 1000 JPY per person, which you can arrange at the front desk or ask the staff at the airport customer service center to help you buy tickets for. It seems the route will change soon, and the price will also increase. Information flow between staff members isn't always smooth, so inquiries might not always be accurate; you need to verify. You can simply scan a QR code on your phone to order. It's very convenient for airport transfers, and they help with luggage. However, you need to give the driver your ticket when boarding. The hotel's second floor has direct access to Queen's Square, which is very convenient. They provide toothpaste, toothbrushes, and brushes, so you don't need to bring your own. There's a bathtub with a view, but you need to explore these amenities yourself as Japanese service isn't proactively helpful. Also, efficiency in Japan can be a bit slow, and they're very particular, so there's no need to arrive too early; they'll make you wait even if you do!
We enjoyed the rather spacious room and the view of rolling hills. With large beds and a tatami room, it felt rather luxurious. The entire place has an 80s vibe, but good thing we liked the nostalgia it brought for us.
The room was quick clean too. Only that the outside balcony and windows had a few rather large spiders and spider webs. Good thing we don't have arachnophobia.
They have two locations for their onsens at different timings. So that needed some getting used to. The onsens themselves are decent enough.
Getting to the place was a little tricky as we didn't know what was the best bus to hop onto. We hopped onto the bus that Google Maps indicated was the most direct, only to realise as we were boarding that that bus was not covered under the Hakone Free Pass. On hindsight, to utilise the Hakone Free Pass, one should take the bus to Yunessen, the hotel next door and walk a short distance uphill.
For the price we thought it was quite worth it, especially compared to some of the other hotels nearby.
My stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!
Hotel near Sakuragicho,Yokohama15.9% of visitors choose this area
HHuajingge2025.07.27
The hotel's location offers pretty convenient transportation. While the building itself seems a bit dated and the overall environment is just average, the front desk staff were notably friendly and welcoming. The room was quite small, but it did come with all the basic amenities, including an air purifier and a refrigerator. The main downside is that prices double on weekends, which makes it feel quite overpriced and not great value for money.
However, its convenient proximity to various attractions is a significant advantage. Sakuragicho Station, from where you can take the ropeway to the Ferris wheel, is just a few minutes' walk away. It's also not far from Yamashita Park and the Red Brick Warehouse, making all these popular spots easily accessible.
Hotel near Hakone Yumoto,Hakone64.3% of visitors choose this area
GGuest User2025.06.01
First, I was very happy to get such big Japanese-style room. It has 2 big rooms and much space. You can easily lie there if there are 8 of you.
Hotel is kind of tired, but staff keeps it in a good condition.
Dinner is a set menu, not kanseki. But it still was good. I was full and happy. Breakfast is a buffet.
A bit about how to reach the hotel. There are shuttels from Hakone-Yumoto. It should cost 200 yen. They bring you to Okada hotel. But it's not your hotel. Stuff will give you a map and you need like 3 min to reach the right hotel.
There are several onsens. Open and closed. All were good, warm. With good view on mountains.
You can take yukata at the reception. And you need to make bed by yourself, but it's only cover mattress but sheet. Nothing difficult.
Beautiful. Service was excellent, I loved the ice cream bar vending machine at the lobby area. Worth the cost, and when I plan my next visit in Japan, Ten Yu will be on my list. Don’t know what the kaiseki is like, but I definitely recommend the buffet breakfast & dinner. Otherwise I have no idea where you would go for dinner conveniently in Hakone.
Service: Overall very good, just a small suggestion: some of the breakfast restaurant staff moved around too frequently while clearing dishes, and the noise from them walking past was a bit disruptive to the dining experience.
Environment: The location is excellent, it's one of Yokohama's landmark buildings. Truly beautiful, with perfect design inside and out.
Cleanliness: Very thorough, spotless inside and out!
Facilities: The most beautiful harbor views are fully visible – that alone deserves full marks! There are also plenty of parking spaces, making it very convenient for coming and going!
Next time I visit Yokohama, I will definitely stay at the InterContinental Yokohama again!
Cleanliness: I wish there was a trash can in the bathroom.
Environment: Overall very clean, similar style to Atour and Ji Hotel, and the view is decent.
Service: Quite good, they greet you when you come in and out.
Location is great, in an office building, but it was really hard to find the first time. I couldn't find the entrance from Tokyu below, and had to ask around a lot. However, it was super convenient afterward. There are also a few Chinese restaurants downstairs, and you can hear a lot of people speaking Chinese working in the building. It's more suitable for sleeping than a vacation feel (compared to Tokyu). The sofa in the room is quite comfortable, and the bed's firmness is good too.
Amazing
1051 reviews
9.6/10
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9.4/10
Amazing
GGuest UserBeautiful. Service was excellent, I loved the ice cream bar vending machine at the lobby area. Worth the cost, and when I plan my next visit in Japan, Ten Yu will be on my list. Don’t know what the kaiseki is like, but I definitely recommend the buffet breakfast & dinner. Otherwise I have no idea where you would go for dinner conveniently in Hakone.
MM1424****Cleanliness: I wish there was a trash can in the bathroom.
Environment: Overall very clean, similar style to Atour and Ji Hotel, and the view is decent.
Service: Quite good, they greet you when you come in and out.
Location is great, in an office building, but it was really hard to find the first time. I couldn't find the entrance from Tokyu below, and had to ask around a lot. However, it was super convenient afterward. There are also a few Chinese restaurants downstairs, and you can hear a lot of people speaking Chinese working in the building. It's more suitable for sleeping than a vacation feel (compared to Tokyu). The sofa in the room is quite comfortable, and the bed's firmness is good too.
PPoo n 0112This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable.
GGuest UserWe enjoyed the rather spacious room and the view of rolling hills. With large beds and a tatami room, it felt rather luxurious. The entire place has an 80s vibe, but good thing we liked the nostalgia it brought for us.
The room was quick clean too. Only that the outside balcony and windows had a few rather large spiders and spider webs. Good thing we don't have arachnophobia.
They have two locations for their onsens at different timings. So that needed some getting used to. The onsens themselves are decent enough.
Getting to the place was a little tricky as we didn't know what was the best bus to hop onto. We hopped onto the bus that Google Maps indicated was the most direct, only to realise as we were boarding that that bus was not covered under the Hakone Free Pass. On hindsight, to utilise the Hakone Free Pass, one should take the bus to Yunessen, the hotel next door and walk a short distance uphill.
For the price we thought it was quite worth it, especially compared to some of the other hotels nearby.
Mmay idaMy stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!
BBallChu100If you have a car, you can choose this hotel. There are few people, the rooms are beautiful, and the breakfast is good. It is a little remote, no cars have bus shuttle, but on their own consideration, after all, there is no 7-Eleven nearby
__zx27057****This hotel is such incredible value for money! I booked a group deal through Ctrip, and it was practically the cheapest hotel in Hakone Gora, including breakfast, for less than 1000 yuan. I was expecting a very basic place, but everything exceeded my expectations. The entire hotel is quite large and has its own grand public bath, plus you can use the two public baths next door for free.
The hotel was fully booked, so my room got upgraded. It was bigger than the one I originally reserved, and the garden view from the room was stunning. The room decor was very modern, and the breakfast buffet was rich and varied.
Of course, you can't compare it to hotels costing 2,000 or 3,000 yuan with private onsen, but for just over 900 yuan, this place is more than good enough. See the pictures!
SSkywalker2745Service: Overall very good, just a small suggestion: some of the breakfast restaurant staff moved around too frequently while clearing dishes, and the noise from them walking past was a bit disruptive to the dining experience.
Environment: The location is excellent, it's one of Yokohama's landmark buildings. Truly beautiful, with perfect design inside and out.
Cleanliness: Very thorough, spotless inside and out!
Facilities: The most beautiful harbor views are fully visible – that alone deserves full marks! There are also plenty of parking spaces, making it very convenient for coming and going!
Next time I visit Yokohama, I will definitely stay at the InterContinental Yokohama again!
LLvyoudazhuThe hotel is quite large, but you can't cook. The balcony is angled, and it's an old hotel with a nostalgic feel. Breakfast is a bit expensive at 200 RMB, with limited variety, but the taste is good and very filling. There's a shuttle bus for 1000 JPY per person, which you can arrange at the front desk or ask the staff at the airport customer service center to help you buy tickets for. It seems the route will change soon, and the price will also increase. Information flow between staff members isn't always smooth, so inquiries might not always be accurate; you need to verify. You can simply scan a QR code on your phone to order. It's very convenient for airport transfers, and they help with luggage. However, you need to give the driver your ticket when boarding. The hotel's second floor has direct access to Queen's Square, which is very convenient. They provide toothpaste, toothbrushes, and brushes, so you don't need to bring your own. There's a bathtub with a view, but you need to explore these amenities yourself as Japanese service isn't proactively helpful. Also, efficiency in Japan can be a bit slow, and they're very particular, so there's no need to arrive too early; they'll make you wait even if you do!
HHuifeiwudeyuThis is an older hotel. The first room I was given didn't have a great view, but after communicating in Japanese, they kindly moved me to one with a better orientation, which was nice. The breakfast was just so-so; there weren't many people eating, probably because it's not great value for money. The hotel's location is excellent, surrounded by shopping malls. As an older hotel, I really liked the carpet and decor connecting the first and second floors; it has a lot of character!
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